Dell U2713 HM

PCM2 · 22 Sep 2012 at 12:28

skerz075 said:
I have one thing to say--- bleedin bleed!

No image retention, very little cross-hatching.... but that damn bottom left/top right bleed is there again.... I don't really watch movies on my PC and don't play games so much so might not bother returning....
But Dell do send you a new monitor before they take back the old one so I might try 1 more and if its worse then keep this one. This must cost them a fortune, I imagine most people will be exchanging their first unit at this rate!?

I am sorry to hear that regarding the bleed. Dell are right in that it is perfectly within normal manufacturer specifications even on this type of monitor. I know it is unfortunate but it's just the way it is - there are really no guarantees unless you buy something where a uniformity tolerance is specifically given, like on the S27B970D. It might be worth trying one last time - yes it does cost Dell a fair bit doing what they are doing, but that is one of the reasons they have such a good reputation for customer service. Make use of it.

shortstuff said:
Seems they're as bad as Koreans

Careful how you phrase things.

K1LLER HORNET · 23 Sep 2012 at 01:52

I had a u2713 delivered on Friday and noticed it had over 7 dead/dark/black pixels, severe backlight bleed in the bottom left portion and what looked like a super white/bright pixel in the bottom rightish area.

I rang Dell and after speaking to several folk from India, I got offered a replacement.
The guy said the replacement will be ordered and he will call me to confirm the delivery date; most likely between Mon-Wed.

I was shocked to find the replacement arrived the very next day.
However it has EXACTLY the same fault as before; just in different locations.
This one has around 3+ dead/dark/stuck pixels and the same super bright pixel phenomenon, just nearer the bottom-center of the screen this time.

I don't know what to do now.
I've got 2 sub standard monitors & their giant boxes in my small room right now.
Not sure if I should give it one more go. Third time lucky and all. Or should I cut my losses and send the monitor back to the seller...

Oh yeah, and I also notice the cross hatching thing. A little annoying, but nothing compared to defective pixels. I don't think I'll be able to buy a monitor for the foreseeable future as if this happens to a 'premium panel' then there isn't really any hope for the cheaper displays.

*SIGH*

Anyway, here is the super bright pixel thing:

It's not easy to capture on camera and is more profound in real life.

UPDATE: They're not dead pixels!
It's dust or some kind of debris under the screen.
I got annoyed by it and decided to start tapping at it and it moved around 1 inch!

Now that's gotta be bad quality control.

ConkyUK · 3 Oct 2012 at 00:56

Mine arrived today. Exactly the same problem with yellow bleed on left bottom!
Severely ****** off.
Pulling the bezel forward slightly,eases the problem. Overtight or something maybe?

ConkyUK · 3 Oct 2012 at 19:31

Spoke to Dell today and they are sending out a new one.
Have to say I'm impressed with every other aspect of the monitor so far.

nath247 · 6 Oct 2012 at 10:27

Any thoughts on mine?

ConkyUK · 7 Oct 2012 at 00:33

I'll be happy if my replacement looks like that!

PCM2 · 7 Oct 2012 at 07:43

Take the picture from further back as that looks like IPS glow predominantly.

matt1 · 7 Oct 2012 at 10:49

Looks fine to me.

baloonman · 8 Oct 2012 at 12:59

Hello everyone,

got my U2713HM on Tuesday. Here’s the backlight which is pretty decent:

I can notice slight overbrightness and blueish tint on the lower right corner in games and films but that’s not the most annoying thing. Hatching/diagonal lines effect is unbearable when working. It is most noticeable on light grey or white areas and that includes all of my software interfaces and canvases that I’m working on (not to forget 80% of websites). It takes lower ¾ of the screen. I’m using this monitor mainly for 3D animation, After Effects and Photoshop and it is really hard to ignore such a regular pattern.

Here’s what I managed to catch in camera (those lines are a lot more prominent in real life)

http://imageshack.us/a/img18/5504/dellu2713hmcrosshatchin.jpg
http://imageshack.us/a/img266/5504/dellu2713hmcrosshatchin.jpg
http://imageshack.us/a/img254/5504/dellu2713hmcrosshatchin.jpg

Anyone who’s planning to use it for serious image work should be really careful. I think I’ll be sending mine back for refund.

PCM2 · 8 Oct 2012 at 19:38

The cross-hatching is something I noticed on my review sample, too. Not all of my colleagues (some of whom are designers) found it bothersome. There is some discussion about it earlier in this thread and the suggestion that not all units suffer from it to the same extent - http://forums.overclockers.co.uk/showthread.php?t=18430233&page=4.

baloonman · 8 Oct 2012 at 21:51

Probably mine is a more severe case. I've invited two colleagues to take a look at my new monitor without saying anything and they noticed that straightaway. I think I'll wait and see what people say about S27B970D.

tonychang · 17 Oct 2012 at 21:18

baloonman said:
Probably mine is a more severe case. I've invited two colleagues to take a look at my new monitor without saying anything and they noticed that straightaway. I think I'll wait and see what people say about S27B970D.

I've just received my 2nd monitor as the first had dead pixels and cross hatching.

No dead pixels this time but cross hatching is worse.

I got this with a laptop from Dell that came out around the same time. This also has a graph style (vertical/horizontal) grid on the screens, not that I noticed as it went straight back for other issues common with the whole line (XPS15)!

TriedandTested · 2 Nov 2012 at 20:13

Had Dell replace mine yesterday. Month newer build date. Much happier.

Dandle · 5 Nov 2012 at 11:52

Got mine through today. It has July 12 build date and Rev A00. Would this be a good one or is it early in the build life of these?

Louis_Y · 5 Nov 2012 at 12:47

Only one way to find out

The Bass · 5 Nov 2012 at 12:52

Dandle said:
Got mine through today. It has July 12 build date and Rev A00. Would this be a good one or is it early in the build life of these?

I think June models had a lot of issues so that's the only date to worry about. July onwards can still have BLB/cross hatching AFAIK though.

R.C.Anderson · 5 Nov 2012 at 14:57

Dandle said:
Got mine through today. It has July 12 build date and Rev A00. Would this be a good one or is it early in the build life of these?

Not really worth expecting it to be one way, rather than the other is there? Why not just start it up & check, it's the only way to be sure

kissenger · 5 Nov 2012 at 17:41

There's so much backlight bleed on these new IPS monitors from Dell and other companies, it's a joke. I just recently fired up my old LG TN that I bought years ago and the panel uniformity is near 100% and there is zero backlight bleed and zero AG glow.

The IPS panels are clearer and have better colour reproduction, but the technology is a backwards step in a lot of respects still.

Dandle · 5 Nov 2012 at 19:48

IPS technology isn't new my old NEC monitor uses IPS and thats from 2006.

Haven't checked my dell for for BLB yet but don't seem to have the cross hatch some have mentioned.

EDIT: Just checked it and there is a slight amount in the bottom L/H corner but I don't think its too bad. Any opinion from others?

Louis_Y · 5 Nov 2012 at 23:15

That looks pretty good to me but pictures can be deceptive. How does it look in the flesh? That's the main thing.