Western Digital, what are your opinions/experiences?

Static_Nexus

Static_Nexus

Static_Nexus

Associate
Joined
9 Sep 2007
Posts
102
Hey guys,

I'm finding as time goes by WD is letting me down more and more, the first few drives I ever purchased (some 4GB Maxtor drives) made me realise that Maxtor was not a good make to go for so i moved onto to WD but recently I've had so much disappointment with them. I've had 1 DOA Raptor and a 250GB and 500GB that both failed within a year of being purchased. WD RMA has had these drives back from me for almost a month now and have not updated its status, only replying to my support questions with "its in the queue".

I was wondering if you guys had any bad experience with them, and what other HDD manufacturer would you recommend?
 
I haven't had a new WD drive for a couple of years now but it does sound like you've been rather unlucky there. Then again I've still got 3x 200gb Maxtors that work fine so I'm not on the Maxtor hating bandwagon either. :)

You might want to consider Seagate for their 7200.10 and 7200.11 serii as both are supposed to be very good (I've got a 250gb 7200.10 and it has been flawless for over a year). The new Samsung F1 series are apparantly very quick but I don't know about their reliability yet.
 
I have 6 RE16s (500GB) in my household over a few machines. Excellent performance. One did have some issues. I done the advance RMA though and it was super fast turnaround.
 
semi-pro waster said:
I haven't had a new WD drive for a couple of years now but it does sound like you've been rather unlucky there. Then again I've still got 3x 200gb Maxtors that work fine so I'm not on the Maxtor hating bandwagon either. :)

You might want to consider Seagate for their 7200.10 and 7200.11 serii as both are supposed to be very good (I've got a 250gb 7200.10 and it has been flawless for over a year). The new Samsung F1 series are apparantly very quick but I don't know about their reliability yet.
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yeah i had 3 maxtors and 2 of them had bad sectors...

i keep hearing good things about Seagate, i might go with them in future... gunna hunt down some benchmarks i think...

I have 6 RE16s (500GB) in my household over a few machines. Excellent performance. One did have some issues. I done the advance RMA though and it was super fast turnaround.
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how old are they? Unfortunately i couldnt do the advanced rma because a credit card is required :(
 
One of my last two WD Caviar's died yesterday. It's only 18 months old so still well within warranty so I'll get it replaced, however its replacement will now be relegated to 'storing anything which I'm not bothered about losing'

All of my other drives (6 in total) across 2 machines are Seagates, and I've not had one die on me yet. I back everything up religiously, so I'm not too worried if one drive dies, so the 5-year warranty with the Seagates is too good to turn down... :)
 
I have only ever bought WD drives, a couple of 160's and a 250 and not had any problems at all. The only thing I will say is they make quite a bit of noise compared to the Samsung I have in a pre-built machine.
 
Have had a number of WDs, 2 x 74GB (8MB cache) Raptors, 3 x 36MB (16MB Cache) Raptors (these are my present OS HDDs), 2 x 500GB AAKSs, 1 x 200GB Caviar SE PATA, have not had any problems with any of them....and hopefully will not in the future either...:)
 
I've had quite a few drives and had two fail, one a Samsung 160 (when that was a big drive) and a WD 120. The Samsung was out of warranty so is still a door stop for me, but the WD was RMA'd and the replacement was a 160. Unfortunately that died after a couple of years in a USB box on my son's PC.

I have a few Seagate's and have never had one die, but my work brings me into contact with lots of Seagate SCSI drives, and we do swap them out now and then.
 
still have a 200GB IDE maxtor, began as a external hard drive 3 cases ago, then i put it in and its worked fine , the temps at external was too hot to touch, so im guessing 80-90 celcius after 2 hours, yet it survived. think its been 3 or 4 years now.
 
Had a 320GB SATA II drive fail.

Used the advanced RMA service which was SUPERB.

Despite the drive failing, the Warranty service is THAT good, I am only buying WD drives in the future.
 
Nothing but WD here for the last 7 years and I've never ever had a failure or corrupt disk. Anecdotal is little use for hard drives, everyone has bad and good experiences - my housemate bought 2 Raid Edition 250GB WDs only to have them both die within a year, so I guess it's pot luck.

Maxtor have a universally poor reputation from their 2002-2006 period (up to being aquired by Seagate) because of their below-average reliability and customer service, but Seagate seem to have cleared up a lot of issues.
 
what is the protocol for this RMA service, i'm sure my WD aaks 500gb is failing. its been crashing the computer when trying to open a file on it even a word file and it has now taken to windows running checkdisc everytime windows loads.
 
http://www.wdc.com/en/products/Products.asp?DriveID=347
Add this unique remote-access storage system to your wired or wireless network and you’ll have a surprisingly simple and secure way to access and share data and photos, at home, in the office, and anywhere in the world--even when your local computer is off.

WD's list of banned file types:
AAC Advanced Audio Coding
AIF Audio Interchange File
AIFC Audio Interchange File
AIFF Audio Interchange File Format
AMF DSMIA/Asylum Module File
ASF Advanced Streaming Format
ASX Advanced Stream Redirector
AVI Audio Video Interleave
CDA CD Audio
DVI DivX AVI
DIVX DivX AVI
FAR Farandoyle Tracker Music Module
IT Impulse Tracker
ITZ Impulse Tracker
KAR Karaoke MIDI
MDZ Cubic Player/Cross-View Music Module Description
MOV QuickTime Video
MP1 MPEG Layer 1 (Audio)
MP2 MPEG Layer 2 (Audio)
MP3 MPEG Layer 3 (Audio)
MP4 MPEG Layer 4 (Video)
MPA MPEG Audio Stream, Layer I, II or III
MPE MPEG Video
MPEG MPEG Video
MPG MPEG Video
MPGA MPEG Layer 3 (Audio Stream)
MPV2 MPEG Audio Stream, Layer II
OGG OGG Bitstream
OKT Oktalyzer Tracker Module
PTM PTM - Poly Tracker Module (Audio)
QT QuickTime Video
QT1 QuickTime Video
VOB Video Object (DVD Video)
VOC Creative Labs Sound
WM Windows Media Audio or Video
WMA Windows Media Audio
WMV Windows Media Video
 
mosfet said:
Woo, another company treating its customers as criminals. I don't see how this is even covering themselves in law, since any computer can share copyrighted material - it's the fault of the user. :/
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Im failing too see why your post has anything too do with the ops question other than your upset about ripping off movies
 
Mongy2130 said:
Im failing too see why your post has anything too do with the ops question other than your upset about ripping off movies
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i think its relevant, the thread is to discuss WD and thats what Mongy's done. its another example of WD doing something wrong. i think in future ill go with Seagate, they seem to be more reliable. thanks for all your posts guys :D
 
Just had a 500 gig WD fail on me, completely dead. No sign of life in the motor at all. It's only 3 months old too. Luckily all the 300 odd gigs that is on it is all backed up, but that's an awful lot of DVDs to copy and paste.

Bill
 
DOA are usually bad delivery like certain places use jiffy bags to send drives it's disgraceful
 
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