Gigabyte GA-965P-DS4, P965, S-775, PCI-E

gt_junkie said:
Thing is you had a great board. I wouldn't personally have expected the P35 DS4 as a replacement but i would expect the DS3P as it's the closest combination of performance and value.

They really shouldn't turn that replacement request down TBH!

gt
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Why swap a DS4 for a DS3P? If I was going to argue my case in front of a small claims adjudicator I think it would be easiest to prove the P35 replaced the P965 in Intel's line-up and Gigabyte replaced the P965-DS4 with a P35-DS4. They both retailed for roughly the same price point, and they were both the second-top board in the line-up after the DQ6 at the time of manufacture. I believe that those facts would convince a reasonable person that my case was valid.

They would have to argue that their offer of an NVidia chipset motherboard that retailed for substantially less, and has a significantly lower specification was reasonable, and I think most people would think it wasn't.

Job done. It doesn't take long to get a hearing and they usually don't even turn up.
 
TBH I'd compare the P965-DS4 and P35-DS4 and then compare them to what they've offered you, include the original purchase price of your mobo and then ask them why they deem an inferior board (in terms of available features which you use and which was the reason for your original purchase) to be an appropriate substitute.
 
WJA96 said:
Why swap a DS4 for a DS3P? If I was going to argue my case in front of a small claims adjudicator I think it would be easiest to prove the P35 replaced the P965 in Intel's line-up and Gigabyte replaced the P965-DS4 with a P35-DS4. They both retailed for roughly the same price point, and they were both the second-top board in the line-up after the DQ6 at the time of manufacture. I believe that those facts would convince a reasonable person that my case was valid.

They would have to argue that their offer of an NVidia chipset motherboard that retailed for substantially less, and has a significantly lower specification was reasonable, and I think most people would think it wasn't.

Job done. It doesn't take long to get a hearing and they usually don't even turn up.
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:D
 
WJA96 said:
If it was bought new, and it's less than 12 months old, send me an e-mail and I'll write you a scary letter to send to this retailer. If it's over 12 months old, then you may still have a strong case for a proper repair. I appreciate that you can't talk freely on here, so by all means, send me an e-mail.
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I've just checked the dates.

It was ordered on 28th March 2007.

I got an email confirming they had received my return on 19th March 2008.


So it is less than 12 months old.





I've had a look at their returns policy and I can't find anything about a 12 month guarantee from the shop. I can't find an email address for you either.

I've suggested a DS3P now anyway so I may as well see if they accept that. I'm not sure I can take back that suggestion now I've made it.
 
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williamd said:
I've just checked the dates.

It was ordered on 28th March 2007.

I got an email confirming they had received my return on 19th March 2008.


So it is less than 12 months old.





I've had a look at their returns policy and I can't find anything about a 12 month guarantee from the shop. I can't find an email address for you either.

I've suggested a DS3P now anyway so I may as well see if they accept that. I'm not sure I can take back that suggestion now I've made it.
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If it's inside 12 months then you can ask for a repair, replacement with as good as or better, or a refund, which they can reduce slightly to take account of the fact that you've had use of the item.

Click on trust for my email.
 
WJA96 said:
Why swap a DS4 for a DS3P?

They would have to argue that their offer of an NVidia chipset motherboard that retailed for substantially less, and has a significantly lower specification was reasonable, and I think most people would think it wasn't.
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I was thinking more from a comparable price (after the 12 months use it's had), performance and features point of view.

The P35 DS3P in my eyes would be the minimum expected replacement board.

As for the 650sli you're bang on. Far inferior chipset with a way lower spec.

I'd try for the DS4 but i feel it's too much considering you'd be getting a new and very expensive board.

Interested to hear how you get on williamd. :)

gt
 
They've accepted my suggestion of a Gigabyte GA-EP35-DS3, P35, Socket-775, ATX, GbLAN, DDR2, ICH9, DES, PCI-Ex16 so that's the end of it.

Thanks for everyones advice.
 
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