Virgin Media - New STM hours being trialled

I'm not going to put too much stock in to what they're saying (no official response apart from some guy apparently phoning VM).

Although needless to say if it's true then it's a ******* disgrace.
 
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Rainmaker said:
OK I hold my hands up to that one; £37 a month. But that's still a hell of a lot more expensive than I'm paying for full speeds and no caps 24/7. I think you got what I was trying to say ;) STM restricts you to 5 Mbps doesn't it, for 5 hours from onset? :(
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I agree its a disgrace we went with VM as being 1.1km from exchange and bt checker saying we could get 5mbs or higher, we thought this be are best option and i can't fault it the 5 months we been on them.

What sort of speeds could i expet on Be being that distance from the exchange, as i say i recall the people here used to get around 1200kbs on Tiscali LLU.
 
ScoobyDoo said:
Whats going on with Virgin, they are going downhill fast.

First we here about Phorm advertising coming in then today Ive heard from other forums that the STM are being changed and trialled in a few areas, and we all know that this will mean they will come in nationwide.

The hours for the STM trial being 11am - 9pm (currently 4pm - 9pm).
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Here is me pulling 2MB p/s on the newest Scrubs... :D
 
I dunno whats going on but my latency in games now is real high, 3000ms but I did download like 4 gb of data in patches for world of warcraft when I had to re-install, this shouldnt be the problem. I want to change ISP but exactly how hard is it to get rid of Virgin.
 
Havent changed anything but I think I am getitng a lot of packet loss. I switched off the modem and computer for a while and turned back on, that didnt help, updating video card drivers as I thought maybe that was it and no that didnt help. disabled firewall and av, tried just about everything I can think off.
 
Something doesnt add up.

Some dude called "david" who has made less than 5 posts said this:

"Just rang up and had this confirmed to me. The new trial is between 11am-9pm. i didn't stay on the phone long enough to find out the allowed usage so i can't give you any info on that

This is probably the straw that broke the camels back, am not paying £18 a month for 2 meg under these conditions.

david"

So this is our source?
 
Dist said:
Virgin didnt take over. NTL - Telwest payed around £960 million for virgin mobile. Part of the agreement of the purchase is that NTL-Telewest would take on the virgin name.

So although things started to be run differently since it become virgin media, its still the same people running the show as always, except this time they have been running with virgin mobile as well, virgin are not in control of the whole cable thing.



Subscriber Traffic Management, download/upload too much during the times big listed and your connection gets set to very low speed for a period of time.

Also, to the people complaining about this new STM hours, do you even know if they limit needed to be reached b4 the penalty kicks in has been increased? for all you know this could work out better.
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Well NTL merged with Telewest first, surely this is not the same ISP that is pulling the strings now. im convinced that Virgin has to be pulling strings in some way and having say so over the Internet part of it because so many crazy things are happening that never happened before, since the name changed above the door, everything that they are doing is looking like big business money grabbing with the most distruption possible, which smacks of a giant brand name commercial company i.e Virgin and not the NTL and Telewest we once knew, either that or everyone there from before has lost their minds.
 
Well I've always defended VM, I'm able to use my 20mb connection at full speed for the majority of the time I need to. I work from 2pm untill 10pm and do my downloading in the morning, so the STM didn't effect me either.

If they change the hours to 11am it will start to effect me :(

What are they playing at :mad:
 
Well I think it is being trialled because many people over the last few weeks were posting on cableforum saying that their connections were being traffic shaped outside of the normal hours, it has been said this was an error with Virgin routers accidently triggering outside of normal hours, but knowing Virgin instead of telling people of a trial they rolled it out secretly and users are finding out the hard way.
 
gnr26 said:
Well I think it is being trialled because many people over the last few weeks were posting on cableforum saying that their connections were being traffic shaped outside of the normal hours, it has been said this was an error with Virgin routers accidently triggering outside of normal hours, but knowing Virgin instead of telling people of a trial they rolled it out secretly and users are finding out the hard way.
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I had this problem of beeing managed outside the 4pm to 9pm hours and contacted VM. After I was put up to level 2 customer service I was told that the software they use to manage the networks is written by CISCO as does have a flaw. Itwas triggering when it felt like it. Funny thing is since I complained the management is working exactly as it says on their site. I download 3 GB and get capped to 5 Meg for 5 Hours. I have no problems with the cap in place for 5 hours at the time they suggest but to pay for 20 MB and be allowed to download 3 GB during 10 hours (307.2 MB per hour) is very, very poor. This makes it worse if there is a network of machines in the house plus consolses.

Only thing is I hate ADSL. I have heard though that the 50 Mreg serice will not be capped at any time. I am on the VIP service with VM and was wondering what happend to that when the new 50Meg comes out? Any Ideas
 
Curious if this cisco software bug was why I was capped the other week. I was capped for around a week regardless of what time I was using it. Someone did tell me that they had a similar problem and were capped and thought it was to do with the amount they downloaded.

I'm sticking with virgin though as regardless of cutting my speed down I'd rather be on unlimited cable download than move to adsl.

I'm in Liverpool as well which is vastly oversubscribed in areas.
 
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