Why are IT Techs so up their own bottoms?
- Thread starter SexyGreyFox
- Start date
Ok I fully understand your point and apologise if I came accross as aggressive to you, you weren't a target in my posts. There is a sound difference betwene the fields, granted, but a lot of people regardless end up going into a helpdesk environment regardless of the path their CS degree should take them down, two of my friends among them. Starting in helpdesk can end up taking you where you want to go regardless of it not being what you specifically stied in your degree for... and my point was that it often serves as a platform to launch many and varied IT/computing-related careers.
Fair enough.
There are three kinds of degree or more specifically three types of job you can get with your degree.
1. A job in your selected discipline
2. A job that utilises parts of your discipline
3. A job that is completely different from your discipline but requires a degree.
1. A job in your selected discipline
2. A job that utilises parts of your discipline
3. A job that is completely different from your discipline but requires a degree.
The NHS and other "super dooper important" projects are the biggest shambolic examples of IT projects in this country.
Soldato
- Joined
- 30 Dec 2004
- Posts
- 4,681
- Location
- Bromley, Kent
Even more reason my statement applies, because its more fragile. I didnt once imply it was any good, I just said it was critical.
- Pea0n
You would think by the sounds of it that the NHS is the only place this happens, well let me drop it to you gently - its not.
Get over it, if you don't like it quit whinning and talk with your feet.
Depends. Certain people bring out the absolute worst in me as a technical person. Sure I like to talk endlessly about crappy technical stuff, but its just my interest 
As for the attitude problem, not everyone has great social skills. You can be a terrible person and not be technical ^^.
But snobbery can come from any area of "expertise"... people have the need to feel special, and in a world where everyone is constantly putting everyone else down, I'm not surprised their attitude abounds.
As for the attitude problem, not everyone has great social skills. You can be a terrible person and not be technical ^^.
But snobbery can come from any area of "expertise"... people have the need to feel special, and in a world where everyone is constantly putting everyone else down, I'm not surprised their attitude abounds.
Sometimes it's hard not to come across as a condascending git when someone calls IT support because they don't know how to plug in a usb mouse...
It's easy to get grumpy when people use IT support as a crutch to avoid doing anything themselves or actually learning something new.
I can happily say this as whilst i don't work in IT support i do sit with a load of them.
It's easy to get grumpy when people use IT support as a crutch to avoid doing anything themselves or actually learning something new.
I can happily say this as whilst i don't work in IT support i do sit with a load of them.
I work in a senior capacity in an NHS IT dept, can't see why some other NHS trusts wouldn't accept work experience people in, in 3 yrs i've had 4 student placements & 4 work experience (2 from job centre, 2 from a disability scheme) and all have been fine, as long as they work hard, are willing to learn and are properly supervised (this is probably where most IT people don't want them in as they just cant be arsed looking after them and doing the hand holding alongside their usual jobs/roles) they nearly always work out fine!
Associate
- Joined
- 10 Oct 2007
- Posts
- 1,165
- Location
- in the arse of england.
to the OP
were not all bad! now i admit my situations a little different as my main jobs admin and finance management for a company in leamington. But ive been a tech on the side for the last decade.
Im never to busy to take a call, no question is a stupid question when you keep it in the perspective of the person asking who may have no PC knowledge at all, and I charge a damn fair rate for any repairs / upgrades / installations.
repair/upgrade = £30 for up to two hours, and a flat £65 for the day after that, £150 for a home network install and £600 for an office network installation, and a straight £45 on top of the cost of a new pc from me if bought.
were not all bad! now i admit my situations a little different as my main jobs admin and finance management for a company in leamington. But ive been a tech on the side for the last decade.
Im never to busy to take a call, no question is a stupid question when you keep it in the perspective of the person asking who may have no PC knowledge at all, and I charge a damn fair rate for any repairs / upgrades / installations.
repair/upgrade = £30 for up to two hours, and a flat £65 for the day after that, £150 for a home network install and £600 for an office network installation, and a straight £45 on top of the cost of a new pc from me if bought.
Answering the OP's question with a question - are IT techs born that way (natually geeky / slight aspergers) or does the support role make them that way?
I'd say some of it was the 'junior manager' complex, little people with a little power lording it over all and sundry
I'd say some of it was the 'junior manager' complex, little people with a little power lording it over all and sundry
repair/upgrade = £30 for up to two hours, and a flat £65 for the day after that, £150 for a home network install and £600 for an office network installation, and a straight £45 on top of the cost of a new pc from me if bought.
It's amazing how nice you can be when they're giving you money isn't it?
Associate
- Joined
- 10 Oct 2007
- Posts
- 1,165
- Location
- in the arse of england.
It's amazing how nice you can be when they're giving you money isn't it?
to the point of sickeningly nice. especially when its 25 minutes work for £30
Sadly I have to agree, only been in the NHS for 6 months but the number of non-IT managers who have control over IT projects costing millions is absolutely shocking, the project plan changes constantly, they don't seem to realise that you can't keep shifting the goal posts without changing the hardware/software you're using - it's all mean to magically work. These people are in charge because they've historically run projects, but they've next to no IT knowledge at all,
You've indicated what the biggest failure is, and it's not what you think it is. It's a lack of communication, and incorrect priorities.
A Project manager does not need to know anything about the technical aspects of his or her project, his or her staff do that. The Project Manager collaborates with the technical staff and manages them, leaving the actual work up to them, but keeping a hold on the reigns and managing impediments.
Oh, and the incorrect priorities lies in the "cut every corner possible to save 50p" which ends up costing a fortune when it goes mammaries up.
I was in the interesting position of doing 'IT' work for the NHS and also having to deal with the main IT department. It wasn't really my job to do general IT support, but I helped out with it anyway rather than waiting ages for the IT guys to come and sort it.
It wasn't too bad, but they're not getting me back this summer, however much they beg
It wasn't too bad, but they're not getting me back this summer, however much they beg
- Joined
- 29 Mar 2003
- Posts
- 57,718
- Location
- Stoke on Trent
I've got the Chairman of the hospital onto it.
He expressly told me 2 weeks ago that if depts don't comply I'm to tell him.
I have the power.
Sounds like your worse than the techs
Coming from a shop floor enviorment i am suprised you did this, in my experiance there is not much worse than a 16/17k line manager who thinks hes god couse hes got a white jacket and a set of keys. If you don't respect the chain of command people like this will dislike you and sooner or later WILL **** you over.
- Joined
- 29 Mar 2003
- Posts
- 57,718
- Location
- Stoke on Trent
Sounds like your worse than the techs
Coming from a shop floor enviorment i am suprised you did this, in my experiance there is not much worse than a 16/17k line manager who thinks hes god couse hes got a white jacket and a set of keys. If you don't respect the chain of command people like this will dislike you and sooner or later WILL **** you over.
We have a major problem getting people to work for the NHS and by 2012, 1/5 of the population of Stoke will need to be employed by the NHS and related jobs.
(That sounds a lot but I've heard those stats over and over).
The Chairman truly believes that education and getting people to do work experience is one of the best ways to get people interested.
He has already told depts to comply and ordered me to tell on them if they don't.