Do not trust Them/ any suggestions?
I have bought two tickets via this site. Few days after I've noticed my credic card was overcharged by them nearly £100. I've requested a new credit card, so they cant charge me any more. Rang to them and said I was overcharged. They asked me to sent ( fax ), a copy of my credit card statement, which I did, 5 day later I did not heard anything from them despite sending few e mails. I've try to contact them over the phone in the afternoon and few times a person over the phone was pretending to be answer machine (sic!) saying that lines are open between 9am -3pm! After several times finaly some one took the call. They are very rude, and for me it's seems like they are chavs, without any manner and respect for others.
Overall, I'm trying to get my money back at first. I've contacted my bank about refunding my money. I let know consumer direct (they said they going to look closer at this company).
If anyone have similiar experience please let me know. I'm more interested is it possible to get all the money back. Consumer direct said to me that if credit card transaction was over £100, my bank might be eligible for that transaction ( credit act 974 sect. 75)
Do not trust them/ do not use their services, they will steal your money and probably you will not see the tickets as well.