OCUK Service

Wizzkidy · 19 Sep 2008 at 16:51

I have just had to RMA my 8800GTX due to it failing after 1 year. I thought I would do a bit of reading on the RMA service from OCUK I found an article from last year about OCUK vowing to adddress "service issues"

I myself have always bought from OCUK but this is my first RMA and I wonder over the past year how things have improved and if someone from the company would like to inform us on what has been improved. I wasn't even aware there was service issues.

here is the original article

http://www.bit-tech.net/news/2007/10/08/new_ocuk_md_vows_to_address_service_issues/1

Fireskull · 19 Sep 2008 at 16:51

****? .....

Wizzkidy · 19 Sep 2008 at 16:52

Fireskull said:
****? .....

Hi to you too

neocon · 19 Sep 2008 at 16:52

shouldnt you send it to the manufacturer?

Wizzkidy · 19 Sep 2008 at 16:53

neocon said:
shouldnt you send it to the manufacturer?

*shurg* i called OCUK too find out and was adviced to send it to them, it was a OCUK model tho

knowledge123 · 19 Sep 2008 at 16:53

I had to RMA an X1950 Pro and they were excellent about it.

Neoni · 19 Sep 2008 at 16:55

Wizzkidy · 19 Sep 2008 at 16:57

Neoni said:
Why?

why what, why do i want to know? I dunno I was interested to find out what has changed?????

Neoni · 19 Sep 2008 at 16:58

Wizzkidy said:
why what, why do i want to know? I dunno I was interested to find out what has changed?????

All you need to know is that the service is top quality now? not much more needs to be discussed.

Gackt · 19 Sep 2008 at 16:58

Wizzkidy said:
why what, why do i want to know? I dunno I was interested to find out what has changed?????

Why don't you find out for yourself?

Wizzkidy · 19 Sep 2008 at 16:59

Neoni said:
All you need to know is that the service is top quality now? not much more needs to be discussed.

Fair enough sorry to waste everyones time I guess. :rolleyes:

I was only interested what others thought and maybe the company.

Neoni · 19 Sep 2008 at 17:03

Wizzkidy said:
Fair enough sorry to waste everyones time I guess. I was only interested what others thought and maybe the company.

But ya kinda asking a company to reveal why if they ever were that is, so poor at sorting RMA's out etc? there not going to exactly tell us are they... and none of the normal ocukers can tell you that, as i dont think any regular users deal with the companys store.