Charged 5 times by petrol station

Abraham said:
BS, report it as fraudulent transactions (which it is) they will sort it out quickly
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I would be skeptical on that. I work in the fraud department of a major bank, looks more a like a computer or human error of some kind. If someone contacted us with a case like this we would advise them to contact the retailer to begin with.

Fraud is obtaining funds by deception. If they were trying to do that I doubt they would put the exact same transaction through a few times in their own shop. If they were really trying to comit fraud on your card they would've copied the details and used it elsewhere.

Energize said:
It doesn't matter how you paid them (or rather how they stole it), credit card, debit card, wire transfer, etc, the bank must always reverse the charge in fraudulent cases.
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Definately not the case. If there appears to have been negligence on the part of the cardholder (ie. you left your card and a note of your pin number lying around) then a refund would be unlikely. Most people who get fraud commited against them do not fall into this catagory though, and certainly not the OP.
 
Killa_ken said:
Go and fill up four more times without paying. Just tell them your balancing things out.
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haha, get what you paid for! I hate dealing with banks, I got £80 in charges for going over the limit twice because paypal automatically took money from my empty account (twice) didn't get my money back.
 
If this is the same petrol station you always use, is it possible the 4 previous transactions hadnt gone through?

Although a slightly different case, at work someone comes in at the same time every sunday and buys 24 cans. He then came in with his bank statement showing that the money had been taken 4 times. My boss came down and said it had happened before and someones the transactions all come out at once?

Might be completely unrelated as i dont know your petrol buying habits, but thought id throw it out there (:
 
Abraham said:
BS, report it as fraudulent transactions (which it is) they will sort it out quickly
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KASM said:
At least one good result in the battle against the banks I guess, Abbey are pretty rubbish in my experience.
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A mate of mine is having a right mare with them after 3 credit cards they sent out never arrived (on 3 separate occasions), and the last one starting being used. It's been nearly 3 months since he reported it, and he's still not had the money returned
 
is there no time limit in which they must charge your debit card after a transcation? it seems bizzare that a shop would be allowed to not charge your debit card for weeks and then to suddenly decide they now want to take the money.

it could result in bank charges for some people who thought they had more money than they did because some shop decided to wait weeks before decided to process some purchase
 
arknor said:
is there no time limit in which they must charge your debit card after a transcation? it seems bizzare that a shop would be allowed to not charge your debit card for weeks and then to suddenly decide they now want to take the money.

it could result in bank charges for some people who thought they had more money than they did because some shop decided to wait weeks before decided to process some purchase
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Authorisation codes are valid for at least 3 months. People shouldn't blame retaillers for not being able to manage their own money - if you're really close to your limit, then you should keep track of transactions and notice when they've not yet come off.
 
arknor said:
is there no time limit in which they must charge your debit card after a transaction? it seems bizarre that a shop would be allowed to not charge your debit card for weeks and then to suddenly decide they now want to take the money.

it could result in bank charges for some people who thought they had more money than they did because some shop decided to wait weeks before decided to process some purchase
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BP did it to me last Month. i put petrol in on the 6th and they took their money out on the 29th. I phoned up my bank who went through the transactions and work out what the money leaving my account was. i thought i was getting robbed. Fortunately not but it could have put me in the red.
 
In my experience, banks are absolutely ****; I had a fraudulent transaction on a debit card which was refunded, the retailer then claimed the money again and the bank retransfered.

After a long conversation with one of our sisters in Mumbai, I was told that they could not help me further. I have received no goods or services from the retailer and am still out of pocket.
 
this happened to me at a shell garage - i thought i was getting free petrol for about 2 weeks (but made sure i didn't spend what hadn't come out) and it all came out on one day, four transactions on one day! :(
 
In defence of (some of) the banks, I had £500 of fraud on my card from a petrol station in the midlands and HSBC had the money back in my account within a week. I was really impressed how easy it was, almost no paper to deal with - UK call centres etc. :)
 
Like others I immediately thought "I bet it was a Shell garage".

Some official body seriously needs to investigate these cheap-ass money swindling ****s :mad:
 
singist said:
In my experience, banks are absolutely ****; I had a fraudulent transaction on a debit card which was refunded, the retailer then claimed the money again and the bank retransfered.

After a long conversation with one of our sisters in Mumbai, I was told that they could not help me further. I have received no goods or services from the retailer and am still out of pocket.
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couldn't you try money claim online ?

* Up to £300 - £20 Court Fee
* Up to £500 - £50 Court Fee
* Up to £1000 - £80 Court Fee
* Up to £5000 - £110 Court Fee
 
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