Associate
- Joined
- 25 Jun 2007
- Posts
- 262
- Location
- Surrey - Croydon
when i had the problem i contacted them by phone and i explained to the woman that the dvi port isn't working and she said it sounds like a fault with the monitor and i told her i contacted the eretail first and they told me it'll cost about £20 to send it back to the eretail and she said thats silly!!! don't do it, our pickup and deliver service it free. then she looked on her system and said theres 1 in stock and they'll replace it but i must email her the poof of purchase with the ref number that she gave me first so i did then afew hours later she called back saying she as done that and they'll pick up the faulty monitor and leave the new one. which they did...
awww lucky! maybe i will ring them and see what they have to say about it