Right address, wrong recipient.. Royal Mail. To the internet!

Caporegime
Joined
18 Oct 2002
Posts
29,493
Location
Back in East London
Had some headphones sent to my work address, which is a building with many offices (and many receptions) most of which share the same address.

Royal Mail SD delivered said headphones to the address, but I don't recognise the signature of the ePoD.. I've run RM and they are sticking to their guns of "It was delivered" and so are the shop. I've been to every office/reception and none have my headphones (or just haven't admitted to having them.)

Have I just had £150's of headphones nicked? :(

More a rant/moan than a question, I guess.
 
Ring again and explain to them that they didn't deliver it and you will be issuing a claim with them.

KaHn
 
Sounds like someone where you work has claimed themselves some freebies.

:(
 
Lesson for the future, don't get expensive items sent to your work address...

I had my 40" Samsung sent to my old work addy in Aberdeen, only problem i had was the receptionist trying to tell them to take it to the stores entrance.

KaHn
 
Difficult to get sent anywhere else though. No one at home during delivery hours (inc. Sat)

If its RM you can arrange to have your parcels held at the collection office, then just nip in and pick them up...
 
Most probably nicked, I had a mobile delivered to my home when I was home working, signed for with a squiggle by someone, needless to say it never arrived.
 
Especially when you work somewhere...
Company name was on the package as well.. was kinda hoping the driver wouldn't deliver to a different company, ya know? Told RM about this but they're not budging as the physical address is the same for most of the companies in this building.
 
Wasn't an option on the shops site, but didn't know that. Ta. :)

Nowt to do with the shop, you need to arrange it with your local PO if you want them to do that, they'll either hold it at the main PO collection point, or you can have them deliver it to your closest PO. Then you can just nip in and pick up your parcels.

But even if you didn't when they tried to deliver it to your home addy you would have been carded and been able to pick them up from your local PO.

Might be worth looking into if you are going to be getting a lot of packages when there is no one in. :)
 
If its RM you can arrange to have your parcels held at the collection office, then just nip in and pick them up...
That's what I do rather than get them sent elsewhere, that way you know for sure that you're the only one that should sign for it.

The problem you have is a moral one really, do you drag them through the coals for delivering the item as requested when you have no idea who could, would or might have signed for it.

I hope you get it found or something but I would seriously never get anything like that delivered to a place you have no authority in and don't know who might be signing for it.
 
The question you need an answer to is this:

Is a special delivery deemed to have been properly delivered if the postman didn't acquire the signature of the named recipient?
 
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