OcUK brilliant service

Ricochet J · 1 Jul 2009 at 21:00

Purchased a few bits and bats for the ageing computer. Haven't got anything from OcUK before that in a long time.

The customer journey was fantastic. I had a few questions and within minutes they were answered. Free delivery and everything was packed brilliantly.

It was a good reminder of how great OcUK are at delivering a great service and it's brilliant to see things haven't gone downhill since the first time I ordered PC stuff 5 years ago. :cool:

lemonkettaz · 1 Jul 2009 at 21:03

Yeh they are pretty class, I never buy stuff that often but when I do it's here the next day....

quality

Kennysevenfold · 1 Jul 2009 at 21:05

Yeah, First Class service as always

Firestar_3x · 1 Jul 2009 at 21:10

I simply have to drive 15mins and pick it up, i should ask for a discount due to not costing them anything in postage!

VirtualAdept · 1 Jul 2009 at 21:20

I had an issue with the last order I placed (quite some time ago) and they had it sorted within the day. Excellent service in my opinion.

jas72 · 1 Jul 2009 at 21:22

my memory came ontime and worked just need to sort out free postage for europe as well...

* well i can dream can't i

ceego · 1 Jul 2009 at 21:24

Firestar_3x said:
I simply have to drive 15mins and pick it up, i should ask for a discount due to not costing them anything in postage!

but then again even if you got it posted you would not pay postage anyway!

riddler · 1 Jul 2009 at 21:30

Lets remember the bad times...OHHHH remember that time I drove all the way up to OcUK to buy a monitor and impulse purchased a faulty keyboard, turns out you can't send the item back through the post!

poopots · 1 Jul 2009 at 22:01

Firestar_3x said:
I simply have to drive 15mins and pick it up, i should ask for a discount due to not costing them anything in postage!

You pay the wages for the person behind the counter.

fiveub · 1 Jul 2009 at 22:06

poopots said:
You pay the wages for the person behind the counter.

That is true...

aproctor · 1 Jul 2009 at 22:40

I ordered and everything was packaged very well, but the DVD drive had a rattle when i took it out the packaging which considering how well it was packed (and free) i would hazard a guess it was dead before delivery.

Not the end of the world, but a ball ache none the less and more time without a drive :/

Happy · 1 Jul 2009 at 22:49

Order the huge mouse mat for £11 (best value mouse mat ever!) and it came promptly, nice one OCUK

EdGey · 1 Jul 2009 at 23:06

yep

They are fantastic. Never once had a bad experience with the them yet. I find myself constantly recommending them to friends who are buying new kit.

just mail the voucher code in trust thanks

thehitmen · 1 Jul 2009 at 23:13

Only ever had one problem with them.

But when one of the customer service team excuse the bad spelling/memory (EUAN) Personally sorted it out.

<3 OCUK

spitzoid · 1 Jul 2009 at 23:50

Brown-nose tbh.

Ricochet J · 2 Jul 2009 at 00:00

spitzoid said:
Brown-nose tbh.

Well done.

.one. · 2 Jul 2009 at 00:02

oh ok.

Vigoro · 2 Jul 2009 at 00:09

I dont see the point in posting threads like this really, you think the opposite would stay long anyway if it was posted? :confused:

Stag · 2 Jul 2009 at 00:16

Ricochet J said:
The customer journey was fantastic.

You must be on some seriously strong herbs if you count buying something from an online shop a "journey" [sic].

Ricochet J · 2 Jul 2009 at 00:17

It's true, if the opposite was said it wouldn't stay for long. But that's common sense. If I was owner of these boards I'd make sure it doesn't backfire and it's not used against my company.

All I was stating in the first post was my great experience with OcUK.