Cancel your Orange contract now!
- Thread starter Chris344
- Start date
Caporegime
- Joined
- 9 Mar 2006
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- 58,595
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- Surrey
I'm on dolphin and I've got the text, it probably just means she hasn't exceeded her limit (I haven't either but I have used the web), keep trying.
Yeah, I was on Dolphin 30 (£20 a month) and they let me cancel just now.
Just trying to decide what to go with now, just a cheap contract/sim only or a similar one with a nice phone/iPod etc. for 'free'.
Yup, according to the T&Cs of the contract you own the phone.
Yep, phone isn't tied into your contract.
As above, they've shot themselves in the foot by giving you a 'free' phone or saying handset only costs '£xxx' with this deal
Hmm that's the date I was told as well. Either they've got a decent batch of them going out on the 8th or they're just consistent in their lying
Basically I called up with a complaint....I upgraded to a 12 month deal but they launched me on an 18month contract without telling me. So....I had that and then I threatened to just cancel the deal and leave to another network (T-Mobile and a Touch Diamond) and they offered me the discounts and the phone for nothing and I recieved it the following day. If you have something to go to then they will be desperate to keep you.
I'm looking through all these deals on the net and nothing really sticks out. Seems a lot of the new contracts these days seem to be 24months, well for the decent deals so I'm unsure if a change would be worthwhile
Hmm that's the date I was told as well. Either they've got a decent batch of them going out on the 8th or they're just consistent in their lying
I got told the 8th aswell its complete BS
I believe they're trying to restrict the volume of people cancelling and also to maybe make people change their mind.
what you think people bother reading from the 1st post of a thread once its 2+ pages?
as I said I canclled mine on saturday, asked to be transfered to payg so waiting till the sim arrives. once I register he sim the contract will be ended, I forgot to make sure they wouldn't charge me for the remaining 11months(which they shouldn't) so going to give them a ring to check.
for the o2 sim only 12month deal it now says for a limited time, no dates given. I'm tempted by it as well.
doubt everyone will read this and we'll still get asked the same question, but regarding the keeping/returning the mobile situation:
if you got it directly through orange(shop, web, over the phone) then per the t&c as already stated on here and the link in the op, it's yours to keep and they can't tell you to return it.
if you got it through mobiles.co.uk etc then you may/may not have to return it depending on what their t&c states.
Yeah, its because technically you don't 'pay' for the phone using your line rental. They SELL you the phone for 'free' and so you own it. They obviously plan to make the money back through the tariff.
This is why the terms say you can keep your phone. This is why in nearly all cases its better for you to use this golden opertunity to cancel! The only real reason not to is you can't be bothered to deal with the hassle.
Inciddentally this is also the reason why you can request a free unlock code, because the phone belongs to you from day one (as soon as you accept the whole terms of the sale, i.e. start the contract and dont return it within 14 days or whatever). They do of course charge you an admin fee for the code tho
Yeah, its because technically you don't 'pay' for the phone using your line rental. They SELL you the phone for 'free' and so you own it. They obviously plan to make the money back through the tariff.
This is why the terms say you can keep your phone. This is why in nearly all cases its better for you to use this golden opertunity to cancel! The only real reason not to is you can't be bothered to deal with the hassle.
Inciddentally this is also the reason why you can request a free unlock code, because the phone belongs to you from day one (as soon as you accept the whole terms of the sale, i.e. start the contract and dont return it within 14 days or whatever). They do of course charge you an admin fee for the code tho
Another reason not to cancel is if you have already got a lot of discounts from them off the original tariff. You lose them if you wanted to sign up to a new contract as you would be a new customer.
For me it is looking pretty pointless to cancel because if I signed up for a new phone the same tariff would cost £35 where as at the moment I am paying just under £20. Also for a better phone than I have I would have to pay extra. Doesn't seem worth it.
Now if you have a bog standard tariff with no discounts then it is great to be able to cancel and join as a new customer. Keep the phone and sign up and get another phone to sell on with the monthly cost being the same.
