Please just go to the shop and try oneThe fuss these kind of debates stir up is diabolical.
I'd never used an iPhone before whilst I was hunting for a new phone at the end of July. I'd never used a touch screen phone either apart from a quick go on my girlfriends Viewty which I didn't like.
Went into o2 store, tried iPhone, thought it seemed nice, but didn't really understand the hoo-har, it seemed smooth and responsive. Went into Orange and tried the Heroi, thought it also seemed responsive and smooth, although I prefered the querty keyboard (I could type more accurately on it), I also like the GUI, the build quality and feel (http://forum.xda-developers.com/showthread.php?t=443462), Android is also a joy to use, so all these things kinda swung it for me, and the horrendous O2 contracts.
teflon coating ison the white version only from what I've read on engadget etc. not quite upto the iphone vs x debate, but the teflon coating on the hero (i.e. which colour/s have it) has been done to death in the hero thread on this forum.