New Build Nothing Works

[Delvis]

Define BOOT then. If you unplug the 4/8-pin Intel power lead the system will start and spin all the fans forever, but it's certainly not BOOTing.

Indeed, but as stated already, this board apparently has and LED read out telling you the fault.

A system without a graphics card will still boot up, it will even go into the operating system if you let it, and boot up normally.

I'm sorry, but you're arguing a point that can't be won. He's trying to diagnose a non-booting PC with no graphics card? If you can diagnose that then you'll make a fortune.

Many Gigabyte boards don't spin the fans at boot-up with PWM turned on. It freaks a lot of people out, but if the CPU isn't hot enough to trigger the minimum start voltage on the PWM fan then the fan will just tick away. Given that he has no graphics card, the BOOT process will terminate at that stage and the system will hang. I've just tested it and without a GPU it just twitches the CPU fan header and stops. If he had case fans attached to the other three pin connectors then they will run permanently, but I don't think he does.

I can diagnose a PC with no graphics card, I've had to do it one way or another.

I'm aware of PWM, so I can see why it confuses people, we used to do some systems in BTW cases that wouldn't turn on even when in the operating system

But as I was saying without the RAM, the whole idea of taking the RAM out and trying to turn it on would take out the possibility of the RAM being an issue, or even if the slots where to be at fault.

 

[Delvis]

someone posting after the thick end of two bottles of wine probably isn't in the best condition to be building PCs.

I must say...I do agree with this

WJA96 vs Delvis will be neatly solved as soon as you start using the term POST instead of boot where appropriate. I'm sure you both know this.

Fully aware of the two different terms ta

 

[D1ngd0ng]

I've sent a webnote requesting a refund for this PS. If they grant it, can any one suggest a PS not made by Seasonic. Low noise is important.

Be Quiet! Dark Power Pro, who is it that builds PSU's where the fan doesn't spin at all till load goes over 50% Enermax?

 

[mick4545]

Actually, I do have one of those PSUs. No problems there either. And I have various Corsairs that are also Seasonic made and they all work fine too.

You can argue this as much as you like, but a PC without a graphics card isn't ever going to boot up and someone posting after the thick end of two bottles of wine probably isn't in the best condition to be building PCs.

I necked the thick end of two bottles 6 hours after the build was complete and I was sat on the floor turning the PS on and off. You try that without a drink.

 

[WJA96]

I necked the thick end of two bottles 6 hours after the build was complete and I was sat on the floor turning the PS on and off. You try that without a drink.

Last Christmas I built 6 PCs over 2 days. 4 were identical and they all booted in Windows no problem using one set of cloned hard drives. The other two used X38 boards from DFI and they were a pain in the backside. Even though they were identical (theoretically), the second one just wouldn't post to the point where it showed a picture on the monitor although the on-board POST LED and the on-board speaker suggested it had gone all the way.

After 6 hours of messing about I realised I hadn't flicked the switch on the KVM box.

After that I had a few bottles.

 

[Delvis]

Last Christmas I built 6 PCs over 2 days. 4 were identical and they all booted in Windows no problem using one set of cloned hard drives. The other two used X38 boards from DFI and they were a pain in the backside. Even though they were identical (theoretically), the second one just wouldn't post to the point where it showed a picture on the monitor although the on-board POST LED and the on-board speaker suggested it had gone all the way.

After 6 hours of messing about I realised I hadn't flicked the switch on the KVM box.

After that I had a few bottles.

I do love 'issues' like that ...You just think "Oh dear " after that...hehe

 

[mick4545]

Had a reply to my webnote. They won't refund as its over 7 days since I purchased it. I've bought several £k worth of stuff from OC over the years, would have bought more in the future.

 

[Phage]

I've sent a webnote requesting a refund for this PS. If they grant it, can any one suggest a PS not made by Seasonic. Low noise is important.

As I said in the other thread you found, I'm running an Antec Truepower 750w on a UD5 with no probs at all. It's whisper quiet.

 

[mick4545]

As I said in the other thread you found, I'm running an Antec Truepower 750w on a UD5 with no probs at all. It's whisper quiet.

I may try one of those. OC want nothing to do with this now and I can't be without my comp while the PS is sent back to the Netherlands.

 

[Delvis]

I may try one of those. OC want nothing to do with this now and I can't be without my comp while the PS is sent back to the Netherlands.

Then order a PSU, then send the old one out, chances are you'll have to wait a day or two max without a comp..or better yet, order one and wait till it comes over.

Are Seasonic not refunding you then? Considering they know it is a known fault?

Surely if you show overclockers the web notes etc they will refund? How long have you had the PSU now as well?

 

[mick4545]

Then order a PSU, then send the old one out, chances are you'll have to wait a day or two max without a comp..or better yet, order one and wait till it comes over.

I don't quite understand this.

Are Seasonic not refunding you then? Considering they know it is a known fault?

I'm in communication with Seasonic: no answer yet.

Surely if you show overclockers the web notes etc they will refund? How long have you had the PSU now as well?

To quote OC "as it is over the 7 day limit for distance selling we can be of no further assistance in this matter"

I made the mistake of buying over a two month period, to spread the cost. The PS was bought last month but used for the first time on Saturday.

 

[paininlife]

all u need in a pc to boot up is CPU and mobo itself ,and if possible thn ram aswell

 

[Delvis]

all u need in a pc to boot up is CPU and mobo itself ,and if possible thn ram aswell

Well, it won't 'boot-up' but it will certainly power on ...And if it had a system speaker also have an absoloute paddy!

 

[PlumpMonkey]

i wonder, why OcUK dnt inform ppl abt this prob,????

I added a review to the product page a while ago specifically stating that there is issues with this PSU and Gigabyte Mobo combo. Hopefully some people will see it and not buy based on this.

 

[WJA96]

To quote OC "as it is over the 7 day limit for distance selling we can be of no further assistance in this matter"

I made the mistake of buying over a two month period, to spread the cost. The PS was bought last month but used for the first time on Saturday.

You're not allowed to criticise retailers on their own forums.

Go onto the Customer Service forum with this as it's nonsense. If the fault was present when the PSU was bought (and Seasonic apparently admit that there is a compatability issue with a small number of PSUs) then the retailer concerned should replace the PSU for you with one that isn't affected or another brand that does work with your motherboard.

I'm sure you just need to speak to the right person and if they don't/won't help you then the local Trading Standards are very good in my experience.

 

[mick4545]

Well, I've just checked the service forum, and found this

"we have had a few of these combinations crop up
if you wish to send the psu back we can replace it for a different brand

let me know if this is satisfactory"

I just hope the person who emailed to say they can be of no further assistance doesn't see it.