HSBC - steer clear.

86JR

86JR

86JR

Permabanned
Joined
19 Oct 2007
Posts
6,322
Location
.
What a retarded bank.

My balance was -£699.00 exactly. my OD limit is £700.

I paid in £120.

I checked balance, which was -£579.00 and then took out the £120.00.

Today, 3 weeks later, i have a letter saying "We have agreed your informal overdraft of £819, but have charged you £25 a week for it".

So when I took the money out they reduced my formal overdraft (without telling me) and then charged me for using an informal one, whereas my balance should have just gone back to 699.00OD.

utter ****

so now im going to have to pay that off sooner than I thought, as they have been charging OD interest on the £25 charges. Bear in mind they have not sent any advancement of these charges, they just did it, without even telling me i was over the overdraft limit.

AVOID.
 
Ouch. I'm with HSBC and never had a problem... But this happened with RBS for me. I refused to pay the overdraft which was racking up to £200 in fees. So RBS head office said they were sorry for the confusion and would refund the fees and bring my account back to £0 which they did.

Then what did they do? RBS started sending my overdraft requests from £0... taking like £15 a time from £0??? When I went into the bank and confronted the manager she was arguing that I was wrong? Told her RBS had refunded the charges and she said yes they had, but were charging me for the current overdraft which was non existent until they charged the account.

All in all I just paid up and left them, they were extremely rude and unprofessional.
 
I would imagine that, had you checked, it may have indicated a nominal '(£579)', but under 'available funds', it would have said the balance was (£699). The £120 hadn't properly cleared when you took it out, hence the £819 unauthorised overdraft.

I'm a little confused by 'reducing your formal overdraft'. They increased your overdraft to £819?
 
To be honest such behaviour is just asking for it. I've got £1,500 student overdraft and I know fully well that they'd probably screw me over if I kept my balance in the £1,450+ overdrawn region. Not had a single problem in 7 years of teenage/student banking with them.

It seems to me that the people who have a go at banks are in most cases responsible for their own undoing.
 
Last edited:
The only bad thing I have had with HSBC is the fact if you pay cash and a cheque on the same paying in slip, the cash is ignored untill the next day.

So much for saving paper.
 
I don't understand. Your overdraft limit is £700. At some point you had a debit balance of £819. Check your statement.
 
scott212 said:
To be honest such behaviour is just asking for it. I've got £1,500 student overdraft and I know fully well that they'd probably screw me over if I kept my balance in the £1,450+ overdrawn region. Not had a single problem in 7 years of teenage/student banking with them.
Click to expand...

Same here, I have a £700 overdraft facility in place but never go below £0, purely there for emergency circumstances.
 
As others have said, the money probably hadn't cleared before you took it back out again

If you pay in cheque for example, it can take a few days to clear so it will show as a nominal balance on your account, but it won't be included in your available funds.

I've banked with HSBC for a few years now, ever since Nationwide wouldn't give me a debit card for some reason, and can say i've not had any problems
 
POB said:
The only bad thing I have had with HSBC is the fact if you pay cash and a cheque on the same paying in slip, the cash is ignored untill the next day.

So much for saving paper.
Click to expand...

I noticed this the other day doesn't make any sense.
 
POB said:
The only bad thing I have had with HSBC is the fact if you pay cash and a cheque on the same paying in slip, the cash is ignored untill the next day.

So much for saving paper.
Click to expand...
Can't you just pay in the cheque with the paying in slip, and then use a cash deposit machine to pay in the cash? The cash instantly gets paid into to your bank account.
 
It's your own problem, and just an unfortunate one. Tell them nicely, they might be able to sort you out. Don't start your crusades on the internet.

On the plus side for me HSBC have been a wonderful bank to me for 6-7 years now, and gave me a £1500 overdraft upon the first year of uni, rather than building up to that so I have been able to pocket 3% interest on that interest free money in an ISA during that time. HSBC is a good bank for me.
 
I sued HSBC :)

case is stayed until the oft case is done. they charged me for recieving charges for going 14p overdrawn. I was getting charged £140 a month in charges because I used my card to buy £30.14p worth of shopping. Have you ever seen bruces price is right where your not allowed to go a penny over? Thats me!

In the end they took out over £1700 of my money until I decided to take it to court.

It is taking forever for this case to come!
 
when taking money out of an account it is accounted for immediately, when paying in money it takes usually 3 days for it to be credited.

In your case it looked like it went in to the provisional account including moneys that are still being processed (they'd usually show both balances, the 'actua'l and 'processing').

So I think there was nothing wrong, other than the fact that you tried to trick the bank.
 
You must log in or register to reply here.
Back
Top Bottom