Bad Sectors

NotAGolf · 8 Sep 2009 at 14:46

I think I have a problem with bad sectors on a disk. I tried partitioning the disk a few hours ago but that failed due to "errors with disk". I ran chkdsk /f, after that it allowed me to partition ok but after booting into linux it's still telling me I have bad sectors.

Would running chkdsk /f /r do any good?

I don't think this is the first time this has happened either so would this point to a slowly dying hard drive?

It's a 4 year old 160GB Samsung Spinpoint btw

Cheers

Admiral Huddy · 8 Sep 2009 at 14:51

Download Samsung diagnostics tool from Samsung's support site, then run that from bootable CD. This will tell you if the drive is faulty. If it reports faults and you have tried a CHKDSK /r, then replace as soon as possible. Disks are so cheap ...not worth waiting for the inevitable.

manoz · 8 Sep 2009 at 17:02

I'm in the same boat, 2 year old Samsung 400GB. I tried the Diag tool but can't find the utility to check the disk anywhere. Let us know if it works for you.

NotAGolf · 12 Sep 2009 at 12:07

Sorry for the long delay.

I got the disk utility from samsung and ran it with no problems, i've run shkdsk a couple of times with no errors. Either linux is super precise or it's having me on!

I've backed everything up just in case but I'm going to stick with this for a little while longer.

Manoz; I used a tool called Hutil. You can find it here on Samsung's website. You just have to burn it to cd or floppy and run it from startup.

I don't know what drive you have but that utility covers loads of them. There's instructions on how to use it at the bottom of that page.

Cheers!

manoz · 12 Sep 2009 at 20:01

Cheers for the link but I got a feeling it may do me no good. Even though my drive is 2 years old (manufactured 03.2007) I can't seem to set up an RMA on the website. I type on my serial number and then my model comes up but it doesn't have a checkbox next to it, which you need to tick in order to set up an RMA. Tried phoning them but they are totally useless and can't understand what I'm trying to tell them.

aaron333 · 12 Sep 2009 at 20:06

manoz said:
Cheers for the link but I got a feeling it may do me no good. Even though my drive is 2 years old (manufactured 03.2007) I can't seem to set up an RMA on the website. I type on my serial number and then my model comes up but it doesn't have a checkbox next to it, which you need to tick in order to set up an RMA. Tried phoning them but they are totally useless and can't understand what I'm trying to tell them.

This is through Rexo right?

manoz · 12 Sep 2009 at 20:27

aaron333 said:
This is through Rexo right?

No, samsunghdd.com. I emailed the place I bought it from and they said contact Rexo, Rexo told me to contact samsunghdd.com since they don't handle RMAs anymore.

Email from rexo:

Dear Sender,

From Monday 7th of September 2009, all RMA processes will be changed.REXO website no longer allow any RMA requests.
Please visit http://www.samsunghdd.com -->Support -->Warranty
or go to http://www.samsung.com/global/business/hdd/support/warranty/Support_Warranty.html

We apologize for any inconvenience caused.