Again, its quite hard to find people (beyond the internet) that bough a mac because it was they believe the best for them with actually good arguments. Apple pander to creating a "brand" and I congratulate them on that. Obviously they are genuinely useful to a lot of people, and are well designed. People were buying macs before the recent "coolness" craze.
Why do PC users dislike Apple?
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Again, its quite hard to find people (beyond the internet) that bough a mac because it was they believe the best for them with actually good arguments. Apple pander to creating a "brand" and I congratulate them on that. Obviously they are genuinely useful to a lot of people, and are well designed. People were buying macs before the recent "coolness" craze.
I find this to be the case in every instance of someone who doesn't really know anything about computers. The amount of photography students I know who purchased a Mac on the premise "they're better for photography" is utterly, genuinely astounding. I bought one because the build quality and battery life was far beyond any laptop in it's price range, not under some false dellusion that's ever upheld by far too many Mac owners.
All in I think that's the main problem. A 'PC user' is someone who knows about PC's. Otherwise they're just someone with a computer. You'll never have a conversation with a PC user about why they dislike Macs if they don't already have some knowledge of what a computer actually is and how it functions (I challenge you to try this - See if you can find someone who knows nothing about computers but still dislikes Macs - They'll likely tell you it's just a computer and why should they care). The difference being many Mac users you talk to will only know a) They have a Mac, and b) It's good for whatever the marketing department/friend/whatever told them it was good for. Kinda like religion, they just take it on faith. This will invariably anger PC users because you can't possibly put forth a rational argument to someone who based their purchase on irrational information. Infact the only people I know with Macs who actually know anything about Macs are on here, a computer enthusiast forum, go figure!
The other reason is likely every other Mac user on the internet starting their argument with "I've been using PC's since DOS, and work with them everyday, so I..."
So are the people walking into the purple shirt store and picking up Compaq computers because they know what's best for them?
But they don't drop £1k on them. If they do, they wouldn't attempt to second guess what I know unless they were sure.
If I give them good reasons why they just wasted money, unless they're particularly stubborn, they will accept it.
I would love to know what the average prices paid are for laptops sold at the aforementioned store. I think that laptops are at a stage where specs have become surplus to requirements (recent netbook growth is probably indicative of this).
For example,
http://www.overclockers.co.uk/showproduct.php?prodid=LT-095-SA&groupid=959&catid=1505&subcat=
Not the cheapest laptop you can buy (unfortunately ocuk have a limited range), but who needs more power? This is probably above average for laptops.
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http://www.overclockers.co.uk/showproduct.php?prodid=LT-137-AC&groupid=959&catid=1201&subcat=
That is probably what most people should (and do?) buy.
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I don't think at any price a Compaq machine is worth picking up, especially from those guys. Apple care about the customers experience whereas the purple shirt brigade just want to make as much money as possible, while appearing to extremely cheap to customers. Which is why they're riddled with programs and all auto start with the computer, destroy the experience.
For a long time I had a bit of a problem with Apple, but it was a lot more to do with my age than anything. When I was younger raw power was everything. I could not fathom why a computer by Apple that cost £500 quid more than a PC would have lower specs.
I have grown up [a bit
] since and I know that if you want pure, filthy, glorious, shameful, wonderful power then you need a PC. If you want something to get your work done as quickly and easily as possible with minimum of fuss, then buy an Apple.
I hate the argument that OSX is superior to Windows as I don't think they're directly comparable. OSX is highly optimised for a very small set of hardware carefully chosen by Apple. Windows can run on just about anything with minimum fuss. These two different approaches bring benefits and problems. I think the user interface is slightly cleaner on OSX, but I don't think it is significantly better than Windows 7.
The only recent gripe I have had with Apple is the size of the screens on the MBPs. However, I was set straight in another thread not long ago. I hope to buy a MBP when money allows. I need to buy me an i7 machine first though!
I can understand why there is a lot of negative feeling towards Apple. Through their advertising, and personal experience with many a mac owner, anyone who owns a mac comes across as being a bit of a merchant banker. A sweeping generalisation if there ever was one, I know, but there is a kind of smugness about them!
In the end all any intelligent person can agree on is Apple and Windows are two different animals and live in their own distinct habitats. Both of them eating Linux users
I have grown up [a bit
] since and I know that if you want pure, filthy, glorious, shameful, wonderful power then you need a PC. If you want something to get your work done as quickly and easily as possible with minimum of fuss, then buy an Apple.I hate the argument that OSX is superior to Windows as I don't think they're directly comparable. OSX is highly optimised for a very small set of hardware carefully chosen by Apple. Windows can run on just about anything with minimum fuss. These two different approaches bring benefits and problems. I think the user interface is slightly cleaner on OSX, but I don't think it is significantly better than Windows 7.
The only recent gripe I have had with Apple is the size of the screens on the MBPs. However, I was set straight in another thread not long ago. I hope to buy a MBP when money allows. I need to buy me an i7 machine first though!
I can understand why there is a lot of negative feeling towards Apple. Through their advertising, and personal experience with many a mac owner, anyone who owns a mac comes across as being a bit of a merchant banker. A sweeping generalisation if there ever was one, I know, but there is a kind of smugness about them!
In the end all any intelligent person can agree on is Apple and Windows are two different animals and live in their own distinct habitats. Both of them eating Linux users
In real life, every mac user I came across was like that. It is only on internet forums that there appear to be people who do buy macs because they are the best option for them, but in real life, at age 18 and starting university, most cases are because macs are cooler and prettier than PCs.
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I'm also not sure that store really gets most sales. I think the internet probably is the main source of sales for laptops and systems.
As for Apple's customer service, yes they do have good stores. However, I think its minor. People are used to getting items collected and repaired.
I'm not sure how much it adds to Sony having stores when trying to outsell the xbox 360 for example.
I think the fact Microsoft are opening their own stores that look and act in the exact say ways as Apple stores speaks volumes for how important those stores are.
True. But I was thinking more about the actual manufacturers. HP, Dell etc. I'm sure if it was worth it, they'd have done it a long time ago.
Microsoft I feel are hitting back with something which won't really work. They'll just end up as another retailer of laptops and computers, competing in an overcrowded market (they won't be able to get any premium). Apple sells ipods and iphones which sell in large volumes. That could perhaps make stores worthwhile.
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All my opinions are based purely on desktop PCs by the way, and not laptops.
I would never buy a laptop because I only use my PC at home, and would be too scared to carry a lappy around incase it got nicked.
Oh, but I absolutely despise Dell far more then I do Apple.
All prebuilt desktops are bad to me.
The problem with Microsoft is that Ballmer is a far bigger idiot then Jobs.
I would never buy a laptop because I only use my PC at home, and would be too scared to carry a lappy around incase it got nicked.
Oh, but I absolutely despise Dell far more then I do Apple
.All prebuilt desktops are bad to me.
The problem with Microsoft is that Ballmer is a far bigger idiot then Jobs.
Oh, but I absolutely despise Dell far more then I do Apple
Who's better than Dell?
And unless you're willing to supply custom built PCs to the market Dell have, have to pick an OEM.
I'm sure they would if they could afford to. Remember Dell used to be online only but they were forced to start selling in the purple store because that's where the customers go and more importantly the money goes.
It's the reason why Apple are cutting the amount of press and expos they attend, because they don't need to gather the press any more to show off their latest products. All their customers come to them every day and get to see first hand how good the products are and a real human can show them how it all works.
Your high street stores also do that though. People may like to slate them, but I bet a lot of them are your typical computer geeks that could browse and post on this very forum. Windows based laptops have a lot of choice. However, somehow the market has been divided into Apple and Microsoft. With Apple have so few products, I think people like that ease of decision (detrimental of course, but its their choice).
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Me, you, everyone else, and any 'build your own PC guide' on the internet =D.
I am speaking from a personal perspective that I wouldnt ever touch a dell, but other people can if they need to.
Wait, OCUK are better than Dell lol. Waaaaay better
.Can buy pre built PCs right here.
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I'll go back to what I said on the first page though. I know if I speak to "Genius" they've been properly trained, experience with Apple products and I can usually get the problem fixed that day, unless it's something more serious.
Whereas the purple shirt store don't even require their staff to know about computers. A friend of mine applied recently and was basically told to have a quick read of a Dummies book before starting. Which just shows how much they care about their customers. Then they'll try and up-sell as much as they can to you, even if it's not needed.
Birds haven't even started tweeting yet
I find that hard to believe. I'm surprised that there isn't a glut of knowledgeable people.
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Well, if you want to know, I am in bed in nought but my underwear, but distracted by my phone and this forum.
Meh, I'll 'wake up' in an hour or two.
I also post while Im waiting for / on the bus, eating somewhere, from anywhere really.
Mobile broadband has consumed me.
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