TBH ive not learned it this week, but it has been re-enforced during the week
1) People will do a lot to avoid a confrontation (even non-violent ones)
2) Asking a room of people for their opinions is stupid. Also, if there is work of any kind to be done which envolves a lot of people (3 or more) asking them what they think should be done is stupid.
3) There is only rise and fall, if your not winning your loosing.