I love the Taxman

Energize said:
Because HMRC would never do anything that fast...
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I wouldn't mind so much if HMRC people were consistent.

I work in tax and so have to deal with HMRC daily. Some of the people you speak to are absolutely brilliant, will really try to help you and apply a bit of common sense. Others will just read off the script and if you haven't got the tiniest piece of information the system has asked to re a client then they won't speak to you, even if it's clear you are their agent.

As a bit of background, before HMRC will speak to you about a client, they have to complete a form 64-8, which must have an original signature, i.e. it can't be a copy. HMRC seem to lose at least a quarter of all of these we send into them. So you ring them up and offer to fax across a copy. This is where it gets really annoying. You can even offer to fax across a copy of the letter sent in with the form to show the date the form was sent etc and some of the monkeys won't let you. Ridiculously though, 9 times out of 10, you put the phone down, ring again two minutes later and speak to someone else and they let you fax a copy in. Drives me bloody mad!
 
Mad old tory said:
I wouldn't mind so much if HMRC people were consistent.

I work in tax and so have to deal with HMRC daily. Some of the people you speak to are absolutely brilliant, will really try to help you and apply a bit of common sense. Others will just read off the script and if you haven't got the tiniest piece of information the system has asked to re a client then they won't speak to you, even if it's clear you are their agent.

As a bit of background, before HMRC will speak to you about a client, they have to complete a form 64-8, which must have an original signature, i.e. it can't be a copy. HMRC seem to lose at least a quarter of all of these we send into them. So you ring them up and offer to fax across a copy. This is where it gets really annoying. You can even offer to fax across a copy of the letter sent in with the form to show the date the form was sent etc and some of the monkeys won't let you. Ridiculously though, 9 times out of 10, you put the phone down, ring again two minutes later and speak to someone else and they let you fax a copy in. Drives me bloody mad!
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Totally agree!
This is exactly what it's like when I call them. It frustrates me when we send 64-8's for husband and wife at the same time, yet they only seem to receive and process one of them!
I got hold of someone in CAAT a couple of weeks ago who was brilliant so saved her name for future calls!
 
Syph said:
I teach about phishing despite it not being part of our curriculum. Too many people fall for these scam emails. Plus, the kids all enjoy filling in the fake forms with the stupidest usernames, passwords and such. I bet it makes the scammer's day! :D
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Not really the best idea to teach them to fill in the forms, a lot of those dodgy sites contain malware. You should get them to delete the mails, nothing else.
 
Wicksta said:
Not really the best idea to teach them to fill in the forms, a lot of those dodgy sites contain malware. You should get them to delete the mails, nothing else.
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Totally agree 1000%.
I can't imagine a teacher telling his students to click on the link and fill out the forms with the chance of being infected.
Here's one that's just come disguised as though they're protecting you -

hsbcscam.jpg
 
no i ask the question why they take more money than they should in the first place. then it is your responsibility to go run after the money they have stolen from you. if you don't do that they end up taking more than they should.

like me i didn't sign up for national insurance until i was 25 and they took national insurance money from me for years before that. where has that money gone ?

********
 
groen said:
like me i didn't sign up for national insurance until i was 25 and they took national insurance money from me for years before that. where has that money gone ?

********
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What do you mean you didn't sign up for National Insurance until you were 25?
National Insurance (AFAIK) is paid out of your first wage packet.
 
Wicksta said:
Not really the best idea to teach them to fill in the forms, a lot of those dodgy sites contain malware. You should get them to delete the mails, nothing else.
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Well, the lesson isn't quite as simple as 'ooh, we've all got phishing emails, let's fill in the forms!'. They're fully informed of the risks of even clicking the link - it's what they're asked and told about when I demonstrate on the board. They'll then use a link I provide. In fact, the main point is not to open a link.

dmpoole said:
Totally agree 1000%.
I can't imagine a teacher telling his students to click on the link and fill out the forms with the chance of being infected.
Here's one that's just come disguised as though they're protecting you -
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As above really. Also, it's only ever a link that I've checked beforehand. Not encountered any issues to date.
 
Dr.EM said:
Quite convincing, but I am sure that the real Inland Revenue would sent physical mail in this situation, or for pretty much any communication!
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They do only send physical mail.....my wife has just received a 100 quid rebate on account of her going back college.....I on the other hand have received a whopping 4600 quid bill from them:mad:
 
dmpoole said:
I don't understand why you would click a link in a scam email in the first place
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Err, to demonstrate them?

People, as you've seen in this thread, are easily convinced by the initial email. People are then convinced by the website, the form, and then when it dumps you back onto the proper login page.

Sometimes people do click the link, without thinking. I try and ensure they know not to, but they may just see their mum or dad following a link they shouldn't etc and stop them just in time. Phishing is not just the initial email.

And I know it's just my experience, but I've opened plenty of links to phishing sites and not once encountered malware.
 
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