Do you think Steam/Valve is or could become.. evil?

I don't agree with Steam's attitude to problems and it took me years before I dared buy HL2. But i've started to build up a half decent catalogue of games and such.

I don't hack, I don't cheat. I don't account share. IF my account got banned it would be either someone accessing my account without my authorisation, or someone else mucking it up somewhere down the line.

And I won't be paying for someone else's mistakes, I promise that.
 
I do think Steam needs an arbitration system for situations where someones account is going to end up banned/locked with £100s worth of games on it or where multiple games are banned from MP. Its only going to end up badly for steam in the long run if it happens much meanwhile screwing over as many innoncent people as guilty.

In the case of the OP - the first instance its hard to say what really went on but seems to suggest it was dodgy enough the ban was the right thing to do... and while the second one is unfortunate - theres no way for valve/steam to verify the details.

In the case of account hijacking where the account was previously in good standing there is a clear evidence trail - changed pw, different IP, etc. and reported before the hacking occured or within a reasonable timeframe then the account should be suspended for 1 month and then all bans lifted for the first instance.
 
Rroff said:
I do think Steam needs an arbitration system for situations where someones account is going to end up banned/locked with £100s worth of games on it or where multiple games are banned from MP. Its only going to end up badly for steam in the long run if it happens much meanwhile screwing over as many innoncent people as guilty.

In the case of the OP - the first instance its hard to say what really went on but seems to suggest it was dodgy enough the ban was the right thing to do... and while the second one is unfortunate - theres no way for valve/steam to verify the details.

In the case of account hijacking where the account was previously in good standing there is a clear evidence trail - changed pw, different IP, etc. and reported before the hacking occured or within a reasonable timeframe then the account should be suspended for 1 month and then all bans lifted for the first instance.
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Seriously, I can't even see their actions as being within the law.
 
kylew said:
:rolleyes:

There are people on these very forums that take games so serious that it's unhealthy.
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Lol, you expect me to shed a tear if some poor little hacker gets all his games taken away? That would make you a bigger idiot than i first thought. Can't take the consequences, don't do it, simple as.

Its within the ToC. If you really want to go to court i'm sure they have there legal bases covered. If they had to spend there time giving out every scrap of evidence to people who sent in tickets, thats a lot of wasted hours.
 
I have to say it does worry me that Valve could, with the click of a finger, take away several hundreds of pounds of games away from me, with very little i could do about it...

... but then i forget and continue playing plants vs zombies.
 
Evilsod said:
Lol, you expect me to shed a tear if some poor little hacker gets all his games taken away? That would make you a bigger idiot than i first thought. Can't take the consequences, don't do it, simple as.

Its within the ToC. If you really want to go to court i'm sure they have there legal bases covered. If they had to spend there time giving out every scrap of evidence to people who sent in tickets, thats a lot of wasted hours.
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And that's exactly what makes your mentality idiotic.

Cheating in games should = a simple ban from VAC servers.

To think that they deserve all their games taken from them is simply wrong and there's nothing that you could say that would make it right.

No, I don't want you to shed a tear, did I say that? :rolleyes:

What is it with people on here and making out you've said thing that you haven't?

You're the idiot here unfortunately for you.

How about your bank closes your account with a few months' worth of wages in it because they felt like? Or they thought your reason for claiming back a bankcharge wasn't true?

It's the same thing, yet when games are involved, people like you see it fit to have a whinge and moan about it. "OMG HACKERS, THEY SHOULD BE PUNISHED AND HAVE THINGS TAKEN OFF THEM".
 
kylew said:
And that's exactly what makes your mentality idiotic.

Cheating in games should = a simple ban from VAC servers.
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that';s all that happens.

Although i think valve might disable accounts for deliberately tampering with steam itself.

Valve do not disable your account for hacking in a game.
 
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I've read this whole thread, and to me, it does not sound like a case of not thinking Steam should be able to close an account for x,y,z reason.. but that they can close an account for a reason and not give an explanation unless you go through a painful process of emails, tickets and phonecalls (or however you contact them)

I agree Steam should ban hackers and account swappers/buyers/traders etc.. but in the case of some others with Paypal charge backs etc.. just a simple additional line on the supposed email you get when you account is closed stating the reason would be great.

Chances are very very slim however if you keep your nose clean on your account and just use it for the proposed purpose that you will ever get banned. Treat your account like your bank account (my steam account is worth more than my bank account), don't click on phising links that you may release your details and don't lend or borrow accounts (and dont hack)

I dont think steam are .. evil, they obviously have a low tolerance and a large customer base, and have largely automated procedures in place with which to deal with such issues.
Look at the time and people involved to the responces this thread and the other "my steam accounts been hacked and I've been banned" threads on this forum, we probably see a thousandth ( <-- is that a real term ) of what they do on a daily basis, the last thing they are going to be able to do is fight each and every action that they take.
 
kylew said:
big lol post
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Lol, anyone would think you hack yourself. You approach hackers in such a passive way its just funny, i could see you as a server admin when someone is hacking on your server "oh sorry people he's having fun, if you don't like it go find another server".

As for VAC and cheating... yeah you clearly don't even know how it works. All it does do is ban you from VAC servers and only VAC servers, not PB servers or anything else.

"because they felt like it" is unlikely to be a reason that would stand up in court, so i think saying thats why its been done is pretty stupid.
 
I think owners accounts found guilty of hacking should be forced to wear a bright red 'H' on their foreheads. Like at the begining of their name 'I AM HAX)R <whatevertheirnameis>' then we can all point and laugh. No bans nescessary.
 
jimmy_lazers said:
I think owners accounts found guilty of hacking should be forced to wear a bright red 'H' on their foreheads. Like at the begining of their name 'I AM HAX)R <whatevertheirnameis>' then we can all point and laugh. No bans nescessary.
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Gazpacho soup? :p
 
I actually like Steam. They do a good job of supporting the PC games market. I'd sooner purchase a game from Steam than any GAME store - have you seen how small their PC section has become? Sure this down to piracy (and other reasons) but Steam helps combat that.

Players who cheat deserve to be banned - it's something that has ruined many a online experience for a long while.
 
I've read this thread this morning and it sounds as if another piece of good advice for Steam is DON'T use Paypal for payment.

Mind you I've never had Paypal issue a charge back on any purchases I've made. That's the scary bit.
 
So the message I get from this thread is don't use paypal to buy stuff on Steam, I just use my credit card.
Is that what I'm seeing, most of the disabling of accounts is due to Paypal reversing charges to Steam?

Bah Timber beat me to it
 
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