What the ...... VIRGIN MEDIA

Advance charges
£37.44

Main services (Provided by Virgin Media Ltd or Virgin Media Payments Ltd) £37.44
Description Date/period Amount
Telephone Line Rental 26 April - 25 May £11.99
Talk Evening And Weekends 26 April - 25 May £3.45
Phone, Broadband And TV Saving 26 April - 25 May £-7.00
X L B B Saving 26 April - 25 May £-8.00
TV Size: M 26 April - 25 May £0.00
Broadband Size: X L 26 April - 25 May £37.00

Was £35 last year for xl broadband (20mb) phone thats free all evening and weekend to landlines. (but i now have a mobile for that) and basic tv.

Im still sorta happy as bt and adsl would be far more and far less stable,.
 
nice deal there gavin but i love my discovery channels etc :P so i would need (well want) XL tv.

im happy with 10mb broadband tbh i play games and its good enough for that and stuff ;)

(looks over shoulder ok she aint there)
 
This is how ours stems out but i would ring them up as its hit and miss as to who or what you get

phone line rental £11.99
talk unlimited £7.95
Ring back £ 0
tv size xl £24.50
v+ hd box £0
xxl 50mb broadband £45.00
Broadband £7 discount for 6 months £7.00 CR
XL Tri 50 £23.44 CR


so 59 quid for the first 6 months then 66 afterwards its a pretty good deal before that we was on less phone and bb and paying 38.50
 
XXL BB
XL tv
HD box
Phone line with Unlimited anytime calls

£59 a month at the moment, although going to try and negotiate sky sports into that price when ofcom makes sky reduce the price.
 
D.Roberts said:
rant
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I have (until I serve my 30 days notice) 20mb Broadband*, XL Phone and XL TV** with V+ and an extra box for the sum of £48 per month.

Ring up retentions and ask what you can get. No need to threaten to leave just have the balls to ask.


* Broadband was fine under NTL. Under VM it has been flaky, traffic managed to hell and prone to huge slowdowns at peak hours before they apply the caps if you even think about downloading anything.

** V+ box is a slow and buggy and the TV service has been unreliable for the last two months here. Fixed now but too late.
 
They have annoyed me with the whole v+ hd box free to new customers only thing.Rest of us have to pay £100 + £5 a month for the service they need to start changing tactics and rewarding existing customers.
 
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This reminds me of when we had broadband added to our telewest account (this was just before Virgin Media came into existence) for a reduced cost and before a year was out (this was after NTL, Telewest and the rest merged and became Virgin Media) the price was increased and my dad called up wondering why and he was told that the offer had ended, but then he pulled out his ace in the hole and said he'd get in contact with Richard Branson (he did have the number for his personal secretary although he didn't have it at the time but they wasn't to know) at which time they offered to do the current package (basic phone and broadband with size L TV) for £30 for the life of the service (although currently it isn't that with all the charges that are added along with all the price increases).
 
Lord-Jaffa said:
XXL BB
XL tv
HD box
Phone line with Unlimited anytime calls

£59 a month at the moment, although going to try and negotiate sky sports into that price when ofcom makes sky reduce the price.
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I pay more than that for
xl tv
xxl bb
m phone

NO HD BOX think we need some sort of governing body to start getting involved here nobody should be paying more or less for the same service
 
I used to work for Virgin (in Broadband tech support). Just ring up and ask to cancel your services. Don't get stroppy or moany or mention you are leaving because your mates are getting a better deal. I guarantee somebody will ring you up (from retentions) and ask why you want to leave. The minute you say it because of a price difference between what you and new customers get you will get what you want and the v+hd box as well for free.
 
ennogs said:
I used to work for Virgin (in Broadband tech support). Just ring up and ask to cancel your services. Don't get stroppy or moany or mention you are leaving because your mates are getting a better deal. I guarantee somebody will ring you up (from retentions) and ask why you want to leave. The minute you say it because of a price difference between what you and new customers get you will get what you want and the v+hd box as well for free.
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yea and what if they simply cut you off then ?
 
With retentions you have to play it smart. Hit them where it hurts - e.g. ask innocently for Sky Sports HD and when they say they don't do it ask to leave. Then you'll get some serious discount :)
 
I agree this new customer crap is.............well crap tbh.

I all so agree there should be some kind of governing body here as tbh they are taking the wee wee its not right some should pay more or less that the next person for exactly the same service.

Im wondering if there is something we can do what about a partition or some thing?.

Thing is we will win but end up all paying more then we are now hahahahaha.
 
welshdragon said:
I get:

xxl broadband (50mb)
L Phone
XL tv + V+

for £62. Is this any good?
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Seems good... its so odd how they work like as the deal below what our new one is. Is the best they can do.. though apparently so was the previous one lol..
with our new deal for £91

XXL broadband (50)
XL TV + V+ HD box and an extra normal box + Sky Sport channels and movies
Land line and i think its the M package, free weekend calls

So yours seems rather decent really..
 
Think its pot luck sometimes, I've threatened to leave and they say OK lets put you through etc - turns out one of the stupid woman put booked a cancellation date in for me (i thought they'd ring and haggle).

Problem is their new customer get a better deal than current?! I even told them on the phone I can get it online for £3 cheaper per month as a new customer - they wasn't even bothered? What on earth is that about?

Also sometimes they do cashbacks, or free box etc offers that us as customers cannot get its very frustrating.

I was attempting to get 50mb bb, L TV and the max phone and couldn't get the price listed on the website, let alone haggle any sort of deal.

Anyone a VM employee here? :p *hint hint* lol

Seriously considering sky once they get their fibre going!
 
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