Because you said this -
Which I assumed meant the person he was speaking to was a salesman of some sort as regular customer service people dont work on commission, sales people do.
CSA's are not paid NOT to give PAC codes.... They may be paid to retain a customer by offering them something which ties them into another contract (upgraded hanset, money off bills etc) but simply NOT giving a PAC code does NOT earn anyone commission.
I obviously picked you up on your quote wrong somewhere
[TW]Fox;16564931 said:He is paid to not give you a PAC code. He gets comission for this.
Which I assumed meant the person he was speaking to was a salesman of some sort as regular customer service people dont work on commission, sales people do.
CSA's are not paid NOT to give PAC codes.... They may be paid to retain a customer by offering them something which ties them into another contract (upgraded hanset, money off bills etc) but simply NOT giving a PAC code does NOT earn anyone commission.
I obviously picked you up on your quote wrong somewhere



you can here the audio in the last second but the video just blurs out and stops..
