The one called Henry.
Lesson learned: Don't buy cheap Chinese tat from Tesco
- Thread starter Indy500
- Start date
The one called Henry.
DC 24 All Floors
http://www.dyson.co.uk/store/product.asp?product=DC24-ALLFLOORS
old dyson's were crap, parent's would moan about getting it fixed every month had this one for 6 months and nothing wrong, look at the size it's very small and compact, also has a 5 year warrenty!
Really? I've never really thought of them as being that amazing despite being told every week how they don't lose suction...
Also, NOOOOOO I'm discussing vacuum cleaners!
tbh yeh £280 is a lot, however the ball technology actually works, in the adverts they show how it maneuvers, well it actually does do that making it so much quicker hoovering, and it can be easily taken apart making cleaning easy
Soldato
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I try to live by this motto but some expensive some is cack too! we bought a 2000w hoover.. yeah great suction but the damn thing wont stand up, the slightest breeze with knock the bugger over
(some designers need shooting)
If I had £280 to spend on one, I wouldn't have bought the cheapy Tesco one to start with...
It does, but the warranty period isn't infinite
they also catch fire, blow up, electrocute people and other fun stuff. i used to work in their call centre.
*if #1 priority is looking like a spaceship.
Associate
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It does, but the warranty period isn't infinite
Statutory rights.
Surely the warranty is longer than 6 months anyway?
Soldato
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chances are that Miele, Dyson any other brand you name it is probably built in China too. You were unlucky.
It is, but I need to prove I bought it 6 months ago and not 3 years or something.. proof of purchase is pretty much the first item in any warranty arrangement.
Maybe, but is a £35 hoover built with the same internals as a £200 one?
Associate
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Doubt it. If Tesco is anything like where I work (another major retailer), they'll replace/refund anything that's their own brand without proof of purchase... since it's unlikely you'd buy a Tesco branded vacuum cleaner from someone other than them.
this isn't a warranty arrangement, this is a "potentially fatal product failure" replacement.
take it in and they'll have you a new one on the spot.
Nah, don't need another fire hazard
Either way, I'll check to see if I can get a refund tomorrow.
Man of Honour
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They have the issue of how much you paid for it and therefore how much to refund though.
Associate
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Not really. Whatever the price is of their current equivalent model.
Soldato
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And how do you know how it was being used ? I could make any Vacuum catch fire if I covered it with towels.....maybe I should do that just before the warranty is up.
There are many reasons why it would have caught fire.
It may have been dust leaking into the motor, water/humidity shorting the circuits, over heating due to improper ventilation or high room temperatures or any other sort of debris inside the mechanical parts or simply cheap electronics.
Are you sure your mains is OK ? I've seen loads of people have problems with appliances due to faulty mains/spikes/frequency/wiring problems. Smoking and fire can happen to even the most expensive Vacs - or the cheapest. In fact it can happen to any electrical appliance......I remember taking apart a brand new Flymo lawnmower that had been used twice, that had burned out and caught fire due to dry grass catching in the motor.
And as for Dyson....avoid like a rabid hooker. Not cheap, and not reliable.
Get a proper expert to check it out before going for any sort of refund.
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