Colour me racist, but...

sorn21

sorn21

sorn21

Soldato
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12 Nov 2008
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T.O.
...I HATE Indian call centres. :mad:

My net has been abismally slow recently, so I contacted technical support and I'm greeted by an Indian woman,
who can barely speak English, trying to direct me by following the onscreen prompt, absolutely useless,
can barely understand what I'm saying to her, she tells me to call back in three hours..

Hang up and I'm completely cut off the net, so I phone back again and it's the same deal,
this time they tell me that they can't help because I use a wireless connection...
So now I need to phone back AGAIN, pretending to have a wired connection just so I can get them to tell me to call back in three hours with more test results.
USELESS! :mad::mad::mad:



I needed to vent.
 
Isn't there some sort of online page to check the status of the servers and exchanges where you live?
 
While I share your grievances with hardly-coherent Indian accents, a call-center in the UK would be equally frustrating to call. You'd get the same dumb answers.
 
Yeh, it can be rather frustrating. In order to solve an internet problem, I was told to disconnect all telephone filters in the house for 24 hrs then call back...
 
It's not really racism as such. And it's not really about 'Indian call centres' - it's about needing assistance and being provided with a person who is barely capable of understanding/speaking your language let alone understand and solve your problems/enquiries.

It would be the same if you kept being put through to 'Russian call centres'. Drop the 'Indian' part, and just use 'Call Centres with people who can't speak English' and you'll be a lot further from the racist end of the spectrum.
 
KNiVES said:
While I share your grievances with hardly-coherent Indian accents, a call-center in the UK would be equally frustrating to call. You'd get the same dumb answers.
Click to expand...

But at least when you swear at them you know they understand it :p
 
I have a question, because they always bang on about the filters, can these even expire?

because I told her ours were a couple months old and she said well maybe that's your problem, they ain't coffee filters ffs.

Yeah, I'm not racist but.... haha I know it grinds my gears.
 
It's not racist. The problem would still be present if you were calling a German call centre.

If it's a problem, complain to head office or take your money elsewhere. If you don't want to pay more, then accept the things that allow the company to do things cheaply.
 
phil675 said:
Whenever I have to ring Dell at work much prefer the Bangeldesh call centre to the idiotic Scottish based one.
Click to expand...

Dell online chat tbh! Though actually the Business Pro Support is alright.

Great fun to be had whilst you find the persons public facebook page in another tab whilst chatting to them :D.
 
Capital One are the best, a recent conversation....


"Hello Mr G|mp, my name is Keith calling from Capital One"

"No it isn't, what's your real name"

"My name is Keith Mr G|mp, can I take your account number please?"

"No it isn't, tell me your real name dude and I'll talk to you"

"My real name is Rakesh Mr G|mp, can I have your number please?"

"Sup Rakesh, yeah it's.............."
 
But the thing is were tied into a contract, so there's isn't much I can duo for the next 6 or so remaining months. That's me COMPLETELY off line now, using my mobile to type this.
 
n1blo said:
...I HATE Indian call centres. :mad:
Click to expand...
I hate them too, they're useless.

I got knocked offline, no idea why, so I called BT. Eventually I get through to some woman with an accent so thick I can barely understand her. I explain the problem and she says, "Have you tried googling it?" :rolleyes:

Firstly, I can't get online. Secondly, by what stretch of the imagination is 'googling it' customer support?

Next she suggests that I give her some information so she can remotely access my computer and diagnose the problem. No chance.
 
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