So now I need to phone back AGAIN, pretending...
I have lost count the amount of times I have used that! Its beyond belief sometimes what they come up with.So now I need to phone back AGAIN, pretending...
I have lost count the amount of times I have used that! Its beyond belief sometimes what they come up with.Well, pretty much.
If you're going to criticise the quality of somebody else's English then the least you could do is write in a "half decent" manner yourself.
^ I didn't think it needed spelling out, but fair enough.![]()

Isn't there some sort of online page to check the status of the servers and exchanges where you live?

Sorry, did you not understand my OP?
Get a grip![]()

You can balance out the racism by liking curry.
Capital One are the best, a recent conversation....
"Hello Mr G|mp, my name is Keith calling from Capital One"
"No it isn't, what's your real name"
"My name is Keith Mr G|mp, can I take your account number please?"
"No it isn't, tell me your real name dude and I'll talk to you"
"My real name is Rakesh Mr G|mp, can I have your number please?"
"Sup Rakesh, yeah it's.............."

Whenever I have to ring Dell at work much prefer the Bangeldesh call centre to the idiotic Scottish based one.

iPhone Chinese support seems to top the poll of usefulness
: Hello, this is Buzz Jackson, how can I help you today?
: Is that really your name?
: Yes please sir, how can I help you?
: My broadband has been disconnected since last night, can you send an engineer down?
: Please to sir, please can to try rebooting your modem sir, please sir.
: I did that just a minute before I called you, I don't think it is going to help.
Please to sir, please removing the thick white cable and disconnect from the mains, please to sir.
: Okay...
: Now wait 30 seconds, please to sir.
: Okay...
: Please to sir, please reconnecting the cables to the cable modem sir.
: Done.
: Please to sir, which lights are remaining on the modem please?
: Just the one on the left, a solid blue light.
: It is not flashing please to sir?
: No.
: Okay, I am seeing on the system that there is a problem affecting your area please to sir.
: 

I understand them, but the majority of them are just stupid. Or maybe that's just Virgin Media.
: Hello, this is Buzz Jackson, how can I help you today?
: Is that really your name?
: Yes please sir, how can I help you?
: My broadband has been disconnected since last night, can you send an engineer down?
: Please to sir, please can to try rebooting your modem sir, please sir.
: I did that just a minute before I called you, I don't think it is going to help.
Please to sir, please removing the thick white cable and disconnect from the mains, please to sir.
: Okay...
: Now wait 30 seconds, please to sir.
: Okay...
: Please to sir, please reconnecting the cables to the cable modem sir.
: Done.
: Please to sir, which lights are remaining on the modem please?
: Just the one on the left, a solid blue light.
: It is not flashing please to sir?
: No.
: Okay, I am seeing on the system that there is a problem affecting your area please to sir.
:
I bloody love curry.

I understand them, but the majority of them are just stupid. Or maybe that's just Virgin Media.
: Hello, this is Buzz Jackson, how can I help you today?
: Is that really your name?
: Yes please sir, how can I help you?
: My broadband has been disconnected since last night, can you send an engineer down?
: Please to sir, please can to try rebooting your modem sir, please sir.
: I did that just a minute before I called you, I don't think it is going to help.
Please to sir, please removing the thick white cable and disconnect from the mains, please to sir.
: Okay...
: Now wait 30 seconds, please to sir.
: Okay...
: Please to sir, please reconnecting the cables to the cable modem sir.
: Done.
: Please to sir, which lights are remaining on the modem please?
: Just the one on the left, a solid blue light.
: It is not flashing please to sir?
: No.
: Okay, I am seeing on the system that there is a problem affecting your area please to sir.
:
I bloody love curry.
The least people can do is not come the raw prawn ...
I understand them, but the majority of them are just stupid. Or maybe that's just Virgin Media.
: Hello, this is Buzz Jackson, how can I help you today?
: Is that really your name?
: Yes please sir, how can I help you?
: My broadband has been disconnected since last night, can you send an engineer down?
: Please to sir, please can to try rebooting your modem sir, please sir.
: I did that just a minute before I called you, I don't think it is going to help.
Please to sir, please removing the thick white cable and disconnect from the mains, please to sir.
: Okay...
: Now wait 30 seconds, please to sir.
: Okay...
: Please to sir, please reconnecting the cables to the cable modem sir.
: Done.
: Please to sir, which lights are remaining on the modem please?
: Just the one on the left, a solid blue light.
: It is not flashing please to sir?
: No.
: Okay, I am seeing on the system that there is a problem affecting your area please to sir.
:
I bloody love curry.

I have a problem with accents I don't hear often.
Most American accents I'm fine with (thank you Hollywood), some Scottish are hard though.
I have to talk to someone with a strong french accent and I find it hard, veyer hard - especially as it's highly technical conversation so I'm trying to think to understand the words, then think to understand what it means - and before thenext sentance comes out.
Indians can be good or bad, depends on the person - for me I've heard quite a a few indian accents so don't find most too hard, there's a lot of variance though.
Are you wrong to say you can't understand them? No. It's your problem but they're not helping you with it.

Capital One are the best, a recent conversation....
"Hello Mr G|mp, my name is Keith calling from Capital One"
"No it isn't, what's your real name"

While I share your grievances with hardly-coherent Indian accents, a call-center in the UK would be equally frustrating to call. You'd get the same dumb answers.
