Let's hear it for Ryanair

Indeed cheap anything will always get good business.

Last time I flew with them to Spain on Ryanair they did the following

1) Only put one person on the check-in bit for the plane, who worked very slowly and was obviously very inexperienced and didn't know what he was doing.
2) A massive queue formed - so long that half the plane was going to miss the flight
3) Put 3 people working quickly on the official 'Queue jumpers queue' which they formed.
4) Made in abundantly clear that virtually everyone in 'slow queue' was going to miss the flight, despite the fact we were there 2 hours before the flight :(
5) Sold tickets to the 'fast queue' for £3 each.
6) Everyone ended up doling over £3 more each.
7) The fast queue went at about 'normal' speed. It wasn't fast, but we just about got on the plane, £3 shy each.


Ho hum. I suppose if you pay for scum, you can hardly complain when you get scum.


Horrah!
 
I've never been Ryanair's biggest fan for a number of reasons, one of more crucial ones is where is their treatment of stuff gonna lead them to, but Im now left with mixed feelings considering that they are starting to perform regular flights to my hometown in Bulgaria. This more than halves my time to get from our house in north London to our house in Plovdiv by simply avoiding the travel from the abomination of a city called Sofia.
 
For ages I never ever used budget airlines - booked on RyanAir once but missed my flight (Stansted Express was delayed) and that wasn't even that cheap £100 return to Frankfurt

Since coming to Asia I've been using AirAsia , and for the prices I've got so far I can't complain at all on their service etc. fair enough you have to pay for food etc. but still bargain prices !
 
[TW]Fox;17183385 said:
I don't fly Ryanair either - as I want a full service airline. I pay more for this as a result, though. RyanAir prices give you a seat. They are never anything other than totally honest about this.
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Are they toss. They're pretty much the only airline I know that doesn't state the full price of a ticket up front. It usually takes several clicks steps into the booking process before you even get a hint what the real price might be, meantime nearly every other operator just slaps a "Taxes and Additional charges" price underneath your ticket cost.

You can bet full well that if they charged for toilet usage they wouldn't announce it to you anywhere, other than burying it in tiny print in the middle of their T&Cs.
 
I've got an internal flight booked using AirAsia for when I go to Malaysia in September.

Will be interesting to compare it to Ryanair. The website (not that would need to do much) is heaps better that Ryanfails.
 
[TW]Fox;17183301 said:
It is when you are buying a no-frills low-service product! Ryanair practically market themselves on how bare-bones the entire experience is.
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I'd say there's still a minimum standard of service that most people think Ryanair regularly dip below.

I mean, for instance, I've used megabus for cheap coach travel repeatedly, in my minimum wage days. I knew I'd get a largely low-budget, slow, low staffed service, and I did. But it still did the job, and whilst the coach was somewhat old, it was still clean and (at least appeared to be) safe. Thus, there was little to moan about. Now if they had tried to sell me stuff throughout the journey, deliberately obfuscated the price of my travel, and generally been pretty poor at their job, I probably would have done.

See the difference?
 
Weebull said:
I'd say there's still a minimum standard of service that most people think Ryanair regularly dip below.

I mean, for instance, I've used megabus for cheap coach travel repeatedly, in my minimum wage days. I knew I'd get a largely low-budget, slow, low staffed service, and I did. But it still did the job, and whilst the coach was somewhat old, it was still clean and (at least appeared to be) safe. Thus, there was little to moan about. Now if they had tried to sell me stuff throughout the journey, deliberately obfuscated the price of my travel, and generally been pretty poor at their job, I probably would have done.

See the difference?
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Indeed, but Ryanair is at the very bottom of a very dirty pile of shoddy airlines.

If someone had offered tickets for half the price of megabus .. but of course were going to treat people like absolute crap, you must admit the tickets would be selling like hot cakes.

Generally people are *****, and don't mind being treated like dirt as 'OMG £19 TO SPAIN' tingles their ***** senses too much for that.

If they DID sell standing room only, for 30% even cheaper, you and I both know it would be 100% sold out immediately. Because people are so *****! :)
 
Gaijin said:
I've got an internal flight booked using AirAsia for when I go to Malaysia in September.

Will be interesting to compare it to Ryanair. The website (not that would need to do much) is heaps better that Ryanfails.
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Airasia are great, I flew them a few times and had no problems. Friendly staff and modern planes. Asians generally get quite ****y if service or quality is poor. The likes of Ryan air would not last 5 minutes before a riot broke out. And I mean a real riot.
 
britboy4321 said:
If they DID sell standing room only, for 30% even cheaper, you and I both know it would be 100% sold out immediately. Because people are so *****! :)
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Not so sure its *****, i stand for longer on buses and trains than the 45 minutes it takes from Belfast to east midlands. Id be more than happy to save money by standing, means i have more money to spend on diving.

I honestly dont see the point of spending more money on short flights. Ive flown BMI business plenty of times from belfast to london but for all of an hours flight its not worth it. Id only do it now if i had to spend a long time in the airport as the lounge is nice.
 
Rroff said:
Interesting - I usually try to fly KLM as their customer service and staff have always been profressional, courteous and friendly from my experience.
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Have to agree, flew with them for the first time last week, only London - Amsterdam but they were very good. Plane actually left on time! Which was a big shock as my last ~20 flights around Europe have all been with Easyjet and 90% have all been delayed. KLM were cheaper too!
 
britboy4321 said:
Indeed cheap anything will always get good business.

Last time I flew with them to Spain on Ryanair they did the following

1) Only put one person on the check-in bit for the plane, who worked very slowly and was obviously very inexperienced and didn't know what he was doing.
2) A massive queue formed - so long that half the plane was going to miss the flight
3) Put 3 people working quickly on the official 'Queue jumpers queue' which they formed.
4) Made in abundantly clear that virtually everyone in 'slow queue' was going to miss the flight, despite the fact we were there 2 hours before the flight :(
5) Sold tickets to the 'fast queue' for £3 each.
6) Everyone ended up doling over £3 more each.
7) The fast queue went at about 'normal' speed. It wasn't fast, but we just about got on the plane, £3 shy each.


Ho hum. I suppose if you pay for scum, you can hardly complain when you get scum.


Horrah!
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That really is disgraceful sharp practice :mad:
 
A2Z said:
Ryanair suck.

Last year got to Stanstead...by the time sorted out luggage making sure wasnt overweight etc, and got to the front of the LOOONG check in queue, was about 2 mins after checkin closed for my flight...had to pay £100 to change ticket to tomorrows flight...

Yes should have got there earlier bla bla, but at least with Easyjet they call out flights where check in is closing and let you go straight to the check in desk...no such thing with Ryanair...never using them again. Also 15kg for luggage sucks too..
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That whole situation was entirely your fault!
 
britboy4321 said:
Indeed cheap anything will always get good business.

Last time I flew with them to Spain on Ryanair they did the following

1) Only put one person on the check-in bit for the plane, who worked very slowly and was obviously very inexperienced and didn't know what he was doing.
2) A massive queue formed - so long that half the plane was going to miss the flight
3) Put 3 people working quickly on the official 'Queue jumpers queue' which they formed.
4) Made in abundantly clear that virtually everyone in 'slow queue' was going to miss the flight, despite the fact we were there 2 hours before the flight :(
5) Sold tickets to the 'fast queue' for £3 each.
6) Everyone ended up doling over £3 more each.
7) The fast queue went at about 'normal' speed. It wasn't fast, but we just about got on the plane, £3 shy each.


Ho hum. I suppose if you pay for scum, you can hardly complain when you get scum.


Horrah!
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If that is true. Wow. Worth getting a few names of people on that flights and contact all the papers and Watchdog.
 
Gaijin said:
I've got an internal flight booked using AirAsia for when I go to Malaysia in September.

Will be interesting to compare it to Ryanair. The website (not that would need to do much) is heaps better that Ryanfails.
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AirAsia is fine , the airport (LCCT) sn't great but does the trick.

Last 4 flights I had all been on time, no problems :) Where are you flying from / to?
 
Ironic Namesake said:
AirAsia is fine , the airport (LCCT) sn't great but does the trick.

Last 4 flights I had all been on time, no problems :) Where are you flying from / to?
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Potentially two flights - one is booked - KL to Langkawi.

Havent booked the second yet but looking at KL to Singapore for the night Grand Prix.
 
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