Quick Post Office Question

Edrof · 21 Sep 2010 at 07:45

I sent a friend a birthday gift, worth about £25, first class. It never arrived. It wasn't insured or anything so I don't think I have a leg to stand on, but I rarely use the PO so though it was worth popping a quick question on here.

Can I do anything about it? Might have the receipt somewhere.

oli356 · 21 Sep 2010 at 07:49

Unless it was recorded then no.

Morgoth · 21 Sep 2010 at 08:11

oli356 said:
Unless it was recorded then no.

Not true.

But unless you can find the proof of posting, then no.

oli356 · 21 Sep 2010 at 08:17

Morgoth said:
Not true.

But unless you can find the proof of posting, then no.

Well like on the recorded delivery on site it says compensation upto £41 and special delivery is like £2.5k. While normal postage says nothing

And if it's not recorded, tracked then where's the proof of it not being delivered

Morgoth · 21 Sep 2010 at 08:24

oli356 said:
Well like on the recorded delivery on site it says compensation upto £41 and special delivery is like £2.5k. While normal postage says nothing

And if it's not recorded, tracked then where's the proof of it not being delivered

http://www.royalmail.com/portal/rm/content1?catId=400029&mediaId=50800724#28300229

Fr0dders · 21 Sep 2010 at 08:27

Morgoth said:
http://www.royalmail.com/portal/rm/content1?catId=400029&mediaId=50800724#28300229

this

You can get compensation for lost 1st class, but only after 30 days and its not much.

oli356 · 21 Sep 2010 at 08:35

Aha oh right. My mistake

Edrof · 21 Sep 2010 at 08:36

Thanks guys, I will try and dig out my receipt then!

<3

Greebo · 21 Sep 2010 at 09:33

If you have the proof of psoting then you'll get up to £41, without it you will only get £2.46.

Blonked · 21 Sep 2010 at 09:40

i've seen threads on forums from people that have made claims in the past and it took more than 30 days and in the end all they got given was a sheet of 1st class postage stamps and was told that Royalmail does not give cash unless special delivery was used.

oli356 · 21 Sep 2010 at 21:05

Greebo said:
If you have the proof of psoting then you'll get up to £41, without it you will only get £2.46.

So then the only benefit with recorded is actually having a proof of delivery?

Greebo · 21 Sep 2010 at 21:14

Blonked said:
i've seen threads on forums from people that have made claims in the past and it took more than 30 days and in the end all they got given was a sheet of 1st class postage stamps and was told that Royalmail does not give cash unless special delivery was used.

I got cash.

Greebo · 21 Sep 2010 at 21:14

oli356 said:
So then the only benefit with recorded is actually having a proof of delivery?

Yes. Not a lot of people know that though

Lunatic Dreyfus · 21 Sep 2010 at 22:07

Blonked said:
i've seen threads on forums from people that have made claims in the past and it took more than 30 days and in the end all they got given was a sheet of 1st class postage stamps and was told that Royalmail does not give cash unless special delivery was used.

I know what my reaction would be to that, and I work for the crooks.

"A sheet of first class stamps! What. So you lose all the items I post with these on 'em too!?"