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ATI Crashes - Compatibility or just the norm?

This is the bugger that I see again... and again... AND AGAIN... AND AGGAAAAIINN.

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It happens when the overclock is unstable or PowerPlay messes up. It's a driver crash.
 
Ok it made no difference... no surprise I guess but increasing the RAM did jack.

So you tried to increase the RAM, did you try the spare RAM by itself? Also, a friend of mine is having a similar issue, and it's his hard disk causing it.
 
I'll try just my spare RAM alone. Nice idea.

I'd be amazed if it's my HDD since I moved to a new set of HDDs six weeks ago, It's a RAID 0 array using brand spanking new Samsung F3 500GB x 2. I'd be utterly blown away if the new HDDs had the same issue that my old Samsung 7200 had if it was causing the errors.

So far several online sources have stated this particular issue is caused by:
1) A particular Vista update which can be corrected with yet another update
-> I'm using W7 so the update does not apply
2) Installing the driver alone (without CCC)
-> I've tried that and still get the same error
3) A HDD issue
-> I switched to brand new HDDs several weeks ago with no resolution
4) Uninstalling old drivers
-> nope
5) Overclocking PC components
-> Everything is running at stock

Any other ideas... come on you guys are supposed to be skilled tech folk. This is embarrassing.
 
My comment about my friend's HDD was more to do with, it can often be something totally unexpected. Try your other RAM by itself, unplug any components and USB devices that aren't the bare essentials, such as sound cards, HDDs, DVD drives and so on. I'm not sure if you've re-installed windows 7, I'm falling asleep so I can't be bothered to check :p. Update your motherboard BIOS? Check the PCI-E clock speed in the BIOS, try setting it to 100Mhz, 101Mhz, 110Mhz.
 
I'm a little worried about updating my mobo BIOS since I have my RAID array running via the RAID controller on the BIOS. The next update is specifically for the RAID too!

I've found that this fix is working at the moment but we'll see how long it lasts. I actually found two inf files in the drivers folder so the OS may have picked the wrong one.

 
Well the only thing I've done so far is the driver selection shown in the youtube vid above and I'm yet to have a crash!

I've found that this fix is working at the moment but we'll see how long it lasts. I actually found two inf files in the drivers folder so the OS may have picked the wrong one.

I'm really surprised tbh.

Trust this to happen just as I sent my RMA request and they replied with an offer to accept a return under warranty since it sounded faulty. I suppose there's no point sending it to them right... or would it still be wise to return since the 80oC idle is bad and there may be other underlying issues that aren't really fixed?

Do they just repair your old GPU or send you a new one if the old one was faulty?
 
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Something has changed after 10.5 indeed as my Driver Sweeper test after using it would not install any ATI driver after 10.5.

Only after a system restore to before Driver Sweeper could i then install drivers upto 10.9a again.

exact reason my 5870 is on MM and I got a 470, difference for me was I didn't have a restore point so had to actually reformat windows twice in a week >.<. Second time I thought lets not try driver sweeper as theres obviously something messed up with the ATI drivers so I used the official ATI uninstall and guess what the exact same thing happened could not for the life of me install any drivers.
 
exact reason my 5870 is on MM and I got a 470, difference for me was I didn't have a restore point so had to actually reformat windows twice in a week >.<. Second time I thought lets not try driver sweeper as theres obviously something messed up with the ATI drivers so I used the official ATI uninstall and guess what the exact same thing happened could not for the life of me install any drivers.

Had you ever used Driver Sweeper previously as the damage would have been done the first time you used it & it took until after 10.5 to show up.

ITs not the job of ATI to make its install & uninstall compatible with Driver Sweeper, if ATi decide to change the way things are installed & what files they rely on to be there at any given time then its upto them & this is where Driver Sweeper can trip up & break things for future installs.

Every system if different & some systems can use Driver Sweeper with out issue & some cant. think of it as an Allergy.
 
Had you ever used Driver Sweeper previously as the damage would have been done the first time you used it & it took until after 10.5 to show up.

ITs not the job of ATI to make its install & uninstall compatible with Driver Sweeper, if ATi decide to change the way things are installed & what files they rely on to be there at any given time then its upto them & this is where Driver Sweeper can trip up & break things for future installs.

Every system if different & some systems can use Driver Sweeper with out issue & some cant. think of it as an Allergy.

no basically I used driver sweeper to try and install 10.8 drivers from 10.6 as I heard FFXIV works much better with them(so they say, still got the ATI crashes)couldn't install 10.8 or basically 10.7 or 10.6 which I was on originally. So completely did a fresh install of windows and tried again installed 10.8 fine all good but then I found the drivers did nothing for me.

Then 10.9 came out and once again people said 10.9 solved the ATI crashes, so this time I didn't even have driver sweeper installed and I used the "official" ATI uninstaller to install 10.9 and behold it acted the same way so reformatted windows again just so I could install the 10.9 drivers just to find its another fail release, guess some people just got lucky when it worked for them.

10.10 or 11.1?? not gonna wait eagerly for it to find out it doesn't solve the issue I am suffering from, GTX 470 is playing the game flawlessly no better in the fps margin which is about right there pretty much almost equal but stable gameplay made it worthwhile, at the end of the day its about the games you play and what works. However using ATI's official uninstaller and causing the problem driver sweeper caused is a big fail on ATI's part, if theres vital files needed it shouldn't uninstall them.
 
no basically I used driver sweeper to try and install 10.8 drivers from 10.6 as I heard FFXIV works much better with them(so they say, still got the ATI crashes)couldn't install 10.8 or basically 10.7 or 10.6 which I was on originally. So completely did a fresh install of windows and tried again installed 10.8 fine all good but then I found the drivers did nothing for me.

Then 10.9 came out and once again people said 10.9 solved the ATI crashes, so this time I didn't even have driver sweeper installed and I used the "official" ATI uninstaller to install 10.9 and behold it acted the same way so reformatted windows again just so I could install the 10.9 drivers just to find its another fail release, guess some people just got lucky when it worked for them.

10.10 or 11.1?? not gonna wait eagerly for it to find out it doesn't solve the issue I am suffering from, GTX 470 is playing the game flawlessly no better in the fps margin which is about right there pretty much almost equal but stable gameplay made it worthwhile, at the end of the day its about the games you play and what works. However using ATI's official uninstaller and causing the problem driver sweeper caused is a big fail on ATI's part, if theres vital files needed it shouldn't uninstall them.

Well ATI really need to get to the bottom of it fast even tho the problems are not effecting me i would not like to be in the shoes of the people effected.

The driver departments need to communicate better as they maybe breaking each others fixes.

I has only ever had one driver set not install directly because of ATi that's when they had an 8GB of system bug for CF users but 8GB was not very common back then, i hope they don't have a 16GB bug because im moving that way soon.
 
Trentlad you say you had two different driver files and the system was using the wrong one, where were yours located and what were they called? And which one did you pick?
I've got a similar problem with my HD4870x2 but it occasionally gives the 'display driver not responding' message, more often the entire thing bluescreens and gives me atikmpag.sys error message
 
As you know harry, i get this exact same problem as you, and we know it isn't the temperature that's causing it because mine has an after market cooler on it which idles at under 50c.

The video you showed was for an Nvidia card, where are the files for the ATI version?
 
That's quite interesting Trentlad, I wonder who the problem lies with, ATi or Microsoft/Windows.
 
C:\...\ATI\10-9_vista64_win7_64_dd_ccc_enu\Packages\Drivers\Disp lay\W76A_INF (2 x .ini files here)

I'll be doing some rigorous testing (gaming) this weekend so we'll see how it handles with games while I'm not blurry eyed and trying to squeeze in just one quick play before going to bed early to wake for work the next day.
 
C:\...\ATI\10-9_vista64_win7_64_dd_ccc_enu\Packages\Drivers\Disp lay\W76A_INF (2 x .ini files here)

I'll be doing some rigorous testing (gaming) this weekend so we'll see how it handles with games while I'm not blurry eyed and trying to squeeze in just one quick play before going to bed early to wake for work the next day.

You mean.
C:\ATI\Support\10-9_vista64_win7_64_dd_ccc_enu\Packages\Drivers\Display\W76A_INF

If your structure is C:\...\ATI\10-9_vista64_win7_64_dd_ccc_enu ect... then there is something wrong.
 
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You mean.
C:\ATI\Support\10-9_vista64_win7_64_dd_ccc_enu\Packages\Drivers\Display\W76A_INF

If your structure is C:\...\ATI\10-9_vista64_win7_64_dd_ccc_enu ect... then there is something wrong.

"there is something wrong"... ? Thanks for that Mr Black&White.
 
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Well this has well and truly fixed all my crashing issues. I've been hardcore "testing" ;) and even been to hell and back (Doom 3 :p) without a single crash. Played about four different titles too.

I think I stumbled upon the solution, I have no idea why there are two .inf files in that directory and why the installer doesn't provide an option to install the alternate.

Regardless I'm happy they provided an additional driver. Has anyone else tried it and found that their crashes have also stopped?

Does anyone know the story behind why they do that? Could it possibly be a lower performance driver which disables certain high level features to provide stability?
 
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Trentlad what were the names of the .inf files and which one did you choose? I have tried it with one and the display thing failed, i might do a format of the PC and go from scratch just to be sure.
 
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