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ATI Radeon™ HD 5970 WoW Issue?

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15 Jul 2010
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139
Hi there, i was wondering if anyone could answer some questions i have about my graphics card?

I have looked on my dxdiag and in the Catalyst control centre and both say that i am using ATI Radeon™ HD 5970 but they both say it only has 1024 mb memory, but the ATI Radeon™ HD 5970 has 2GB doesnt it?

Also my friend got the ATI Radeon™ HD 5830 and hers does better frames than mine in World of Warcraft, in dalaran at peak times my frames are between 20 and 30 and hers are between 40 and 60 and we have the same PC apart from the graphics card, the same in game settings and we both disabled addons and were looking at the same place at the same time.

I have a different monitor and thats about it.

Does anyone have any ideas?

the GPU i have is http://www.overclockers.co.uk/showproduct.php?prodid=GX-000-HS&groupid=701&catid=56&subcat=1577
 
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Ok i have googled it and found the Catalyst A.I option under 3D in the CCC, and it is enabled.

What do i do now? How do i get my PC and the CCC to recognise both cores and run games as it should?

Also the setting is set to Standard, should it be at advanced?
 
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xfire on a 5970 will only be disabled if you set Cat AI to disabled, standard is the usual setting most people use, Advanced will try some optimisations but not always good ones or stable ones, depends on the game/driver.

Are you sure your systems are the same, in heavily populated area's it can be a loading/cpu limit that stops you getting top framerates as you try to load so many different players.

What drivers are you both using, she might be using a much better one for WOW.

Also are you sure you're running the same resolution and AA/af settings, one of you may be using a option in the drivers to force less AA than the other one of you.

If you're playing windowed, xfire shouldn't/doesn't work when in windowed mode in, I forget which way around it is, I think it can do it in one situation but not in most.

Realistically the game should run incredibly smooth on a 5830/5870/5970, one very possible thing is, if you are playing windowed have you checked the gpu speed as you play. I'd install MSI Afterburner or dl gpu-z(and set that to monitor in the background on one of the tabs), go into game, windowed or full screen, then after a while alt tab out, check the graphs and see if the gpu is going up to full speed, I've not actually seen that happen in a fullscreen game ever, but when I play WoW/Lotro windowed it can have trouble seeing theres a game going and pumping up the speed.

Its even harder to spot as a single 5850 at default clocks(400/1000 with dual screen) and it manages to max out at 60fps with vsync anyway :p

You can also use both apps to check if the second core is working at all, windowed or fullscreen as it might not be. MSI afterburner will automatically show both cores, GPU-z will only track one core, it doesn't need installing, just open a second copy of it and have each one set to a different gpu core from the drop down menu, if windowed it probably is only using one core.
 
Ok

Our systems are the same, we both got the Viper system so we have the same processor, same motherboard, same memory, i have an SSD and she doesnt, different monitors, and of course different GPU's like i said

I have tried playing windowed and non windowed, to have the same settings as her i chose non windowed mode.

I installed MSI Afterburner and ran about dala on wow for a bit and it seems both cores are doing the same thing, pretty much exactly the same

the only worrying thing i saw was that the fan speed stopped for GPU1 but the other kept going, but it didnt affect its performance.

not sure what to do now as its still only giving me 20-30 fps in wow :-/
 
apologies about the reposting, but i have now installed the newest driver 10.9 and restarted my pc and am testing on wow.
I have tried setting the CAT AI to off, standard and advanced, all in full screen mode and when running around dalaran i get 20 to 30 fps :-(

in addition, i now have an ATI banner at the top right of my screen when i enter any full screen application or game that says "ATI CROSS FIRE X TECHNOLOGY", its very large and very annoying, does anyone know how to get rid of it?
 
I have:

CPU: Intel Core i7 950 3.06GHz Overclocked to 4.00GHz

Edit: heres my full spec:

Corsair TX 850W ATX SLi Compliant PSU
Intel Core i7 950 3.06GHz Overclocked to 4.00GHz
Gigabyte EX58A-UD3R Intel X58 (Socket 1366) PCI-Express DDR3
Corsair XMS3 6GB (3x2GB) DDR3 PC3-12800C9 (1600MHz) Tri-Channel
Intel X25-M Mainstream 80GB 2.5" SATA-II Solid State Hard Drive
Seagate Barracuda 7200.12 1TB SATA-II 32MB Cache
HIS ATI Radeon HD 5970 2048MB GDDR5 PCI-Express
Realtek ALC889 7.1 Channel Sound (On-Board)
LG DVD+/-RW SATA Drive
 
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Turn cat ai off and try it then, a friend of mine who lives on wow uses just 1 card as crossfire doesn't make any difference.

Edit: sorry, just noticed you tried that
 
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Blimey, you should be running the game fine with a powerful rig like that. The only thing I can suggest is to try 10.4 / 10.4a / 10.5's. Those, imo, are the best of the most recent AMD drivers. I am still using 10.4.
 
Silly question. You've mentioned that the only thing different is the monitor, is your monitor bigger by any chance ? Are you
both run at the same resolution ?
 
thats ok butt thanks for the input :-)

It does run ok arc, its playable, and the frames are worst in dala at 20 at min but for the amount i paid for the rig i was expecting it to hold 60 fps solid in wow, even in dala
though if wow isnt made for a duel core gpu yet then that may be it, but the 5970 is pretty much 2x5870 in crossfire and that on its own can run it at 60 fps no problem (and even my friends card that is lesser than that can too)

Its not a silly question Phoenix, but yes she uses a 17 inch monitor at a lower resolution and i use a 24 inch at 1900x1200 but i changed my resolution down to match hers and whatever resolution i use it still runs about 23 fps

i play other games and i have played CoD MW2 with it and with meduim settings in the CCC and all maxed out in the in game settings it runs at between 55 at worst to 160 fps in single player and a solid 91 in multiplayer, but its benchmarked with a rig and settings like mine at about 156 avarage in reviews ive read on the card.

I'm a little worried something is up tbh

when i first got the card the fan was faulty so i returned it and they fixed the gpu and then it was fine,

any ideas?

i may try a previous patch and see what happens but my friend is running off the same drivers as me on a lesser card
 
Run GPUZ and see if you clocks are running at the correct 3D clocks and not downclocking to 2D clocks which has happened to some people on occasions.

MSI afterburner will also show how much GPU usage is being utilized might be worth looking at that aswell

I havent read every post in detail so if my comments have already been mentioned my apologies.
 
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Definately not an underpowered system for the game, he should be getting so much more, something is wrong somewhere.

in addition, i now have an ATI banner at the top right of my screen when i enter any full screen application or game that says "ATI CROSS FIRE X TECHNOLOGY", its very large and very annoying, does anyone know how to get rid of it?

Does it stay there or just at the start?
Where are you getting your drivers from? Link us to the one you've downloaded exactly.
 
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