Why would a shop put in more in the till than I paid?

Orange Peel said:
I'll skip to you parts that actually warrent a reply.

So you're saying that hitting £5, then entering chage of £1.95 is faster than keying in £3.05?
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Why on earth would I need to enter £1.95 change? The till works that out.

The industary I work in requires audit trails for every transaction down to the penny, and I don't just mean ammounts I mean notes and coins etc. It's a multi million pound business where over half the transctions are cash. And no it's not drug dealing.
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So you're saying that I should further slow things down and tell the till exactly how many of each individual denomination the customer has given me? That's just ridiculous and would slow things down massively.

I'm sorry if I've offended anyone who works in the cash register industary. I was just judging things by my experiences.
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And making assumptions....
 
Dano said:
Why on earth would I need to enter £1.95 change? The till works that out.



So you're saying that I should further slow things down and tell the till exactly how many of each individual denomination the customer has given me? That's just ridiculous and would slow things down massively.



And making assumptions....
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Can you quickly go through the process of entereing this transaction please? If I've missed a step then I apologise. I'm trying to understand how the till know's to give the change if he's only hit £5?
 
Clerk selects Rays coffee on the screen, total comes up as £3.05.

Ray hands over £3.05 exact change.

Clerk realises this and presses the £5 tender button instead of the three buttons required to select £3.05.

Till calculates £1.95 is needed to be given out in change, clerk doesn't give the change out because exact payment was given.
 
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crunchman said:
Clerk selects Rays coffee on the screen, total comes up as £3.50.

Ray hands over £3.05 exact change.

Clerk realises this and presses the £5 tender button instead of the three buttons required to select £3.05.

Till calculates £1.95 is needed to be given out in change, clerk doesn't give the change out because exact payment was given.
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Slight error in your till there. ;)
 
Sigh... I've a feeling this is a troll I'm falling for but here goes anyway...

Customer comes to till and asks for a coffee.
Cashier either scans coffee barcode or presses coffee button.
Till displays cost of coffee - in this instance £3.05
Cashier says 'That'll be three pounds and five pence sir' + whatever sales spiel he's been reluctanty forced into regurgitating to every customer.
Customer hands over £3.05
Cashier tells the till he's been given £5 as it's quicker/easier/presses the wrong button, whatever.
Till does the incredibly complex mathematical calculation of £5.00 - £3.05 and comes up with the result of £1.95 (this thing could fly the space shuttle dammit!!!), it then displays this magical sum on the screen to tell the cashier and clustomer exactly how much change is due and opens the cash draw.
Cashier throws the cash into the cash draw, slams it shut and goes to spit in customers coffee for causing so much chaos by havng the nerve to pay for a coffee with the correct money!
 
i guess the confusion is around the fact that how would the till know which coffee he ordered unless the guy chose the type of coffee on the till, and it therefore knew the value? But that leads me to the question of we;;, if the till knows the value of the coffee, and he paid exactly, why would the guy need to enter a value at all? Surely the till could copy the cost over? WGAF tbh
 
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