*****CHEAPEST 1.5TB HDD in the UK - Seagate 1.5TB LP HDD Only £44.99 Delivered!*****

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Gibbo said:
If your wondering what clean pull is, it is where several thousand PC's have been built ready for O.S. installation but never sold, so the PC's are dismantled and put back too stock. So because of this we are only offering a 1yr warranty on these drives.
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Andrew Moore said:
No, they are not used at all. they are units ordered in and fitted to then have a customer decide they want a different drive. These are 100% unused :)
Andy
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Gibbo said:
Have you read the thread?

The drive are brand new un-used, but have sat in PC's without an O.S. for x amount of time and were then dismantled, hence "clean pull".

A company like DELL will build say 1000 PC's without an O.S., then when a customer orders they will finish the build off and install the O.S.

These PC's never sold, hence never had an O.S. installed and as such completely un-used hence clean pull and hence why they are a good £10 cheaper than normal. :)
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Gibbo said:
Thing is with these, if we did not sale they were clean pulls, you as the customer would not know any different. Because they come sealed as if brand new.

This is OcUK being honest, I certainly can say some of our competitors would not be so honest.

For £45 the value is unreal for what is basically a brand new Seagate 1.5TB HDD. :)
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Deleted member 2277 said:
Hi Gibbo,

I purchased one of these drives today and I wouldn't exactly call it a 'clean pull'. The drive that you sold me has been formatted and has a disk label "Iomega", has 27 power on hours and 17 power on cycles. These really should be sold as 'B' grade stock.

Edit: also, as the drive has an 'Iomega' disk label I wouldn't have thought that it has come out of an "un-used none O.S. PC" but more like an external drive (that has been used, but returned for some reason?)

Zaxxan
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Gibbo said:
Hi there

We've been looking into this with the manufacturer they came from, their response is the drives are un-used but would have been put through soak/burn testing.

I have mentioned some have upto 150hrs usage to which their response was that was perfectly normal as they batch test.

I have to say yes its a little dissapointing, but at the same time we sell these drives clearly with a one year warranty, I've updated this forums post as Seagate won't honor warranty on these because they are system integration drives.

So as it stands, the drives are advertised with 1yr, they are new in the sense they are not pre-owned, but because a system integrator has used them its highly probable they have been soak tested for reliability.

Our pricing reflects this.


Though I must admit OcUK has soak tested systems before for a week long period so even though 150hrs might seem excessive its not either. One thing for sure it reduces the chances of getting a DOA drive.
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Gibbo said:
I did not say they come from DELL PC's, I said DELL was an example.

We were sold them as clean pulls, where they have been pulled from is unknown, it clearly seems a good majority are indeed from Iomega.

Different manufacturers test differently, so manufacturers do as you say and do little to no testing, wheras other put their product through a lot of testing.

We've updated our description to point out the drives may have been tested.

Anyone who is not happy with the drive, send it back for a refund.

The supplier could have had more information for sure, but the price reflects it, there is a saving over a 3yr drive and to many that saving no matter how small is a saving. We've sold 100+ since making these live and we've only had 3 units returned.
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wow just read through it all , what a turn around from 100% unused with a full explanation to 100hrs+ testing to a different explanation :eek:
 
Tim said:
I guess it was lost in the post then.
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I ordered a 500gb drive recently from Overclockers and it took over a week to arrive. As it was my first ever purchase from here and I received prompt replies in the customer service forum I thought it was probably just a one off. Maybe not then.

The delay to my delivery (and yours) added to the attitude in this thread has put me right off ordering from here again. The drives weren't advertised properly, it was misleading at best and downright dishonest at worst. The sentiment in the thread should tell that!
 
Wicksta said:
I ordered a 500gb drive recently from Overclockers and it took over a week to arrive. As it was my first ever purchase from here and I received prompt replies in the customer service forum I thought it was probably just a one off. Maybe not then.

The delay to my delivery (and yours) added to the attitude in this thread has put me right off ordering from here again. The drives weren't advertised properly, it was misleading at best and downright dishonest at worst. The sentiment in the thread should tell that!
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I too have given up buying HDD's from Overclockers. Website said instock, and said so for days after my order too. Turns out they weren't instock and took a couple of weeks to arrive. Whether it was a genuine error or not I of-course don't know :).

I'm just ordering a 5-bay NAS for home, which Overclockers don't sell, so I have to buy it from a competitor.... who I've noticed are £18 cheaper on each of the HDDs I'm gonna fill the NAS with (well £17.93 on one model and £17.89 on the other model). Shame the courier that the competitor use are ****.


shaffaaf27 said:
come on ocuk do the right thing.
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Drives are un-used, honest guv.
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If you send it back then make sure OC's pick up the bill for returning the drive!
They are legally obligated to do this under consumer law as the product was not described correctly at the point of sale.
This also applies to DOA (DeadOnArrival) products, the retailer legally has to foot the cost of returning the product (Decent retailers will arrange pickup)
 
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