*****OCUK detectives needed*****

If you are in an area where you can pick up LBC 97.3 on digital radio then phone Nick Ferrari on his morning show 7 to 10am weekdays he would be all over this story like a rash. Come to think of it LBC 97.3 broadcasts on the web too so you can be anywhere in the UK really. This is the kind of thing Nick loves and really will sort it for you I am 100% certain.
 
Last edited:
it may not what you want to hear but this could be a blessing in disguise. Change the venue, even if they did cancel the conference and host your wedding instead would you really want it there where they have showed you such little respect and consideration already, does not bode well for the service on the day.

Change the venue, keep the date - just relocating the registrar then. Have a moan and get them to cover the costs of your redone invitations. Take some free nights in their hotels. I would recommend booking a city break for a long weekend about a month after you get married. Gives you something too look forward to after all the hype and stress of the wedding.

Plus depending on the date of the wedding you can get some fantastic late deals on venues you previously thought were out of your budget
 
Which Hilton hotel was it, ie area?

I'm in the wedding industry and the whole thing is very clicky. If worst comes to worst and you want some revenge/justice I'd contact all the big wedding magazine brands (Bride, Wedding Ideas, Perfect Wedding etc) and write to the editors (contact details within front few pages) and tell them your story. The headline "Booked your wedding venue? Think again" will go down a treat. Or you could use this as some leverage if you contact them whilst/before contacting Hilton.
 
Last edited:
Energize said:
Sue them under the unfair contract terms legislation?
Click to expand...

:o

I'd write them a letter expressing your disgruntlement, also how you were shocked in how poorly you were dealt with. That's the best you will be getting out of this and I'd be surprised if you didn't get a free stay somewhere.
 
Thanks for the good suggestion with regards to the magazines.

Im plannng on writing a letter to there HQ and York manager ,I'm suspecting a phone call from them tommrow as I didn't want to swear at the lady ,so I just said bye as politely as I could then put the phone down. The whole thing stinks of this person tryng to hit her targets at our expense. Im still maybe foolishly clinging on to the fact that someone higher up will notice this.....
 
Just a quick update after a few exchanges of emails and angry phone calls

Decided to maybe change the date, but still working on some compensation

This is one of the emails I have received from them

Hi Adam,

I have attached the revised proposal with 2 options for you.

Option 1 is the original offer of a 15% reduction in the total cost and
a complimentary bucks fizz arrival drink for 70 guests that we spoke
about on the phone.

Option 2 is for us to include the balloons and the Centre Pieces again
with a 15% discount and a drinks offer.

I have not shown where the discount has been taken off as it is an
reduction on the total price.

Kind regards

So basically a saving of 400 quid , where we will have to re do invites at cost of £100.

So £300 to change date of my wedding , what do you guys think taking into account people are flying in from otherside of the world and will have to change flights etc etc
 
I'd be starting with a solicitors letter.
A hotel in NI tried the same, they had to build a marquee outside for the second function as their wedding contract didn't allow them to remove a bride for the sake of a most lucrative booking.
 
divaboy said:
So £300 to change date of my wedding , what do you guys think taking into account people are flying in from otherside of the world and will have to change flights etc etc
Click to expand...

To me, by the time your guests make alternative arrangements, you reprint the invitations, etc. that £400 won't cover the money they're costing you/your friends and family in the first place. It just seems a bit "we'll give you £400 for £1000 worth of hassle".

Personally, if your other half agrees (how does she feel about this anyway?) and you have the time to make alternative arrangements, I'd tell them to get stuffed. Like loopylou said:
would you really want it there where they have showed you such little respect and consideration already, does not bode well for the service on the day.
Click to expand...

"We want to move you because someone else is giving us more money" would make me worried about the other things they might try on the one day you really want things to go off without a hitch.
 
Last edited:
What part of sensible opinions only did you guys not understand :(

Seriously I have a sense humour but you guys are taking the **** , and i'm here trying to sort out a wedding with a bunch of idiots and that just those at the Hilton :p

So try and keep it on topic. So to repeat my question whatsort of figure should I be looking at to get knocked off considering the wedding should be around 3K?
 
You must log in or register to reply here.
Back
Top Bottom