Is my line ok?

Something somewhere is broken. I'd contact your ISP and shout lots. Your sync looks fine, your line margins are fine, there are no transmission errors being recorded. Everything seems to be working fine appart from the throughput is dire.

If they don't show some urgency I'd be looking to use this as a way of getting out of your contract and move to ASDL2+. Or if your current provider do it, leverage to get a discount on it :)
 
US & DS attenuations are wrong, as I said earlier in the thread. Check out Kitz and follow their guide to checking/improving internal wiring, see if it helps.
 
Some routers report the US & DS wrong, i'd not worry to much about it as it seems like the line is synced up fine and is stable (OP would have to confirm this though).

My 3COM Officeconnect router reports the US & DS the wrong way round, my Netgear DG834GT is fine.

Looks like a stuck IP profile if its not increased for while....latency aint good either but thats maybe a cruddy ISP issue?
 
Yeah was thinking it could be the wiring in the box, cos a m8 of mine moved the socket and just rewired the wires back into the same slots, so a wire might not be making good contacted I guess.. ummmmm

I might asked him to check it, or get someone a qualified to come out to it:confused:
Get hold of a crimp tool to redo that socket properly.

I had a client who had BT move a socket, but the idiot engineer just jammed the cables in using a screwdriver. I turned up to find my client with a line syncing at barely 0.5Mbps. I pulled the wires out, and then used a decent punch-down cable tool and the speeds jumped to 5Mbps.

Rubbish phone cables and badly wired sockets can cause chaos.


I don't think these things are sold by OCUK, so try looking for "Network BT Punch Down Push IDC Faceplate Krone Tool" on EBay. I have even seen them sold in B&Q (but at 100 times more than EBay)
 
Get hold of a crimp tool to redo that socket properly.

I had a client who had BT move a socket, but the idiot engineer just jammed the cables in using a screwdriver. I turned up to find my client with a line syncing at barely 0.5Mbps. I pulled the wires out, and then used a decent punch-down cable tool and the speeds jumped to 5Mbps.

Rubbish phone cables and badly wired sockets can cause chaos.


I don't think these things are sold by OCUK, so try looking for "Network BT Punch Down Push IDC Faceplate Krone Tool" on EBay. I have even seen them sold in B&Q (but at 100 times more than EBay)

When I had the socket installed originally the engineer said a credit card does a good job of pushing the wires in the slots,, so I might reseat all the wires tomorrow with a credit card, cos my mate used a screwdriver to push the wires in.
 
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When I had the socket installed originally the engineer said a credit card does a good job of pushing the wires in the slots,, so I might reseat all the wires tomorrow with a credit card, cos my mate used a screwdriver to push the wires in.

Use the proper tool. The contacts are a V shaped blade that cuts through the insulation and cuts into the copper core. The punch tool has a void in it's punch for the blade to go into pushing the wire infront and behind the blade. Using a credit card or screwdriver damages the socket as it wedges the blades appart (turning the V shape into more of a U shape) and blunts them, which stops them cutting as deep and gripping as tight increasing the likelyhood of a bad contact.
Not to mention it'll likely also wreck the edge of your beloved Barclaycard which might make it get stuck in ATMs/chip and pin machines.

You can do it with two 3mm flatheads either side of the blade but it's fiddly and for the sake of a £3.99 tool it's not really worth it. You could if you're really skint make one by cutting a 5mm deep slot into the head of a medium flathead screwdriver with a hacksaw. But don't, just buy one.
 
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Thanks MAllen & Skidilliplop...... Ive just ordered a Network BT Punch Down Push IDC of ebay, so I wont do anything now untill it comes next week. I'll prob cut the wires off and start a fresh too.

This morning I had a phone call from my isp cos I was checking to see if I could have adsl2+ last night. He said my exchange isnt fast enough for adsl2+:mad:
 
Thanks MAllen & Skidilliplop...... Ive just ordered a Network BT Punch Down Push IDC of ebay, so I wont do anything now untill it comes next week. I'll prob cut the wires off and start a fresh too.

This morning I had a phone call from my isp cos I was checking to see if I could have adsl2+ last night. He said my exchange isnt fast enough for adsl2+:mad:

THEIR kit IN the exchange isn't fast enough. There may be another provider that offers it though. Since the advent of LLU an Exchange is nothing more than a building full of racking owned by BT. The rack space is leased out to other LLU providers who can put whatever kit they want in it.
www.samknows.com :)
 
Re: The BT Engineer and his Credit Card advice.... that kind of sums up many of those installation engineers. They know how to bodge a phone cable into place to get it working with voice connections but not to make the best quality connection for data.

In a similar way, you should see some of the messes I have had to fix after a Sky Installer has been on site!!


Oh - and when you do rewire that socket. Note that you only need connections on pins 2 and 5. The orange lead to pin 3 is not needed now. And disconnecting this can sometimes improve your broadband speed.

http://www.rob-r.co.uk/other/UKphonecatwiring.htm
 
THEIR kit IN the exchange isn't fast enough. There may be another provider that offers it though. Since the advent of LLU an Exchange is nothing more than a building full of racking owned by BT. The rack space is leased out to other LLU providers who can put whatever kit they want in it.
www.samknows.com :)

Ive checked using samknows and it does come up with a few 24mb isp's, but it says this.....

image2hwf.jpg


When I did the line checker from my isp's site it said this................

"Congratulations, BT report your local exchange is ADSL enabled, and your line (000000000) could have ADSL speeds of up to 3.0Mb broadband."

Re: The BT Engineer and his Credit Card advice.... that kind of sums up many of those installation engineers. They know how to bodge a phone cable into place to get it working with voice connections but not to make the best quality connection for data.

In a similar way, you should see some of the messes I have had to fix after a Sky Installer has been on site!!


Oh - and when you do rewire that socket. Note that you only need connections on pins 2 and 5. The orange lead to pin 3 is not needed now. And disconnecting this can sometimes improve your broadband speed.

http://www.rob-r.co.uk/other/UKphonecatwiring.htm

Ive got 5 wires in my socket box because there's a slave/secondary socket running off my socket, and I have a adsl fitted filter thing........

dscf0881ow.jpg
 
You still only need two pins on the inbound bit. The extension essentially just splices onto the same two pins. Usually they're a blue or green pair, but depends on the age of the cabling. Deffo lose the orange ring wire, and remove the extension if it's not being used as both will act like antennae sucking up noise and carrying it right next to your signal pair the whole way back.
 
My mate had drawn a diagram before he removed the wires so he knew where they went back.........

image1ohj.jpg



We have 2 sockets, 1 in my room and 1 in the hallway because I had my own phone line. A few yrs I had that removed and we then used the net and the phone from 1 line, but then the internet was disconnecting due to the outside bell we have. So we had someone out (not from bt as it would have been too expensive, he was a ex BT engineer), he made the socket in my room to be the master and the other socket in the hallway as the slave, so the outside bell didnt interfere with my internet. Also he put that adsl filter box on my socket.
 
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Looks like he's used a NTE5 with A & B connectors in the hallway, forwarding the unfiltered incoming line from the hallway the rear of the NTE5 (using conventional blue & white/blue pair) in your room, making that the master.

Then used the old extension wiring to pass the signal back to the old master via the conventional extension terminals on the box in your room.
 
Looks like he's used a NTE5 with A & B connectors in the hallway, forwarding the unfiltered incoming line from the hallway the rear of the NTE5 (using conventional blue & white/blue pair) in your room, making that the master.

Then used the old extension wiring to pass the signal back to the old master via the conventional extension terminals on the box in your room.

Yeah, that sounds about right cos the socket in the hallway was the master and is connected to the main line that comes into the house. But now my socket is the master thats in my room, so the outside bell dont mess my internet up, as the outside bell is connected up to the socket thats in the hallway.:p
 
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