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msi 5850 test fine , crash 's still

staffyuk

staffyuk

staffyuk

Associate
Joined
28 Nov 2003
Posts
114
ok story so far

ok got the bloody thing in nov, didn't install till dec. i heard about cf can be problamaty, so tryed drivers from 10.5 all way up to 11 beta. this was in cf with a ref asus 5850.

bmark and in game tasted anywere from loading to 10 mins would crash. tryed single card msi 1 crash. asus was fine 4hr+. also single 6950 & cf work fine.

thought has tobe the card, so rma'd it on the 7th jan. after support emails saying u have no rma. went there to day see wtf was going on. simon (behind counter)went and find the card had been tested. they said it was fine had been tested with load of bmark/stress tests.with no prob.

ok so tested me self yet again. updated mobo bios incase was that it, loaded defualt, still crash in heaven/3dmark/bfbc2/cod b,ops. funny how a asus 5850 works ok with any of these plus each 6950 or in cf have no prob, with a oc or at stock clocks

any 1 have other ideas on what this prob could be?
9550/ asus max form 2/ gskill 8500/ xfi usb deadset driver/win 7 64bit.

as it is i can't get a refund or evan sell as second handk, cos don't work in my system might in others but i don't know.

been using oc for over 15 yrs and for the most part they have been great, any probs were sorted. but now as others have posted ( gone down bank). ony intrested in what thay can make.
 
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What does "crash 's" mean?

You also expect help when saying things like "( dragged over counter and knocked the **** out)". :confused: You can't say a store's gone "down the bank" because a graphics card isn't working for you but it's been tested and works fine for them.
 
sry but a little ****ed off at mo, tryed all setting i know of, plus bios flash of mobo . havent got a flash for the card, but will that really put things right ? you can see how it looks. 3 cards work fine. just this 1 don't. as i see it , not fit for supose
 
I RMA'd my MSI Radeon 5850 Twin Frozr II to overclockers and asked for a refund. I had tested it in two systems and both had the same fault. Overclockers issued a refund and the only thing was I had to pay return postage AND lost the original postage which I was a bit miffed about. So the faulty card cost me £ 24 which could have gone towards a better card as it stands I now have an Asus 6850 overclocked which is almost as good as a 6870 which is £ 25 more.
 
Dont actually know what to say. Lack of humour, combined with pedancy, combined with wanting to be seen to be right, combined with ironic use of the facepalm. That had it all in just two words.
 
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so what can i do? test in a old 754 amd 3200 with ddr, whats old spec . this is newer and still no go. plus 3 other cards work. surely thats the card not fit for the job.
 
staffyuk said:
so what can i do? test in a old 754 amd 3200 with ddr, whats old spec . this is newer and still no go. plus 3 other cards work. surely thats the card not fit for the job.
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You're simplifying it way too much. If the card works with their systems, then it's not down to the card itself. If it doesn't work with your system, it doesn't necessarily qualify as unfit for purpose, as the card's purpose isn't to work specifically with your system. It's down to you to find out what the problem is, because it can become quite unfair on a store if they have to refund something regardless of if it works for them, but not for you.
 
ok i can see that . makes sence. i'm not agains the retailer, as it may seem i am.
as they say it works ok , but here it don't . i can;'t get a refund or sell to others as a working card. i loose out on 85% on what paid 2 month a go
 
I would delete that last part of your post mate, that isnt on joking or not.

If you live really close and they fancy being nice maybe they can try both cards in crossfire? At the end of the day it is sold to work with another 5850, if they try it and it works you know the issue is software or somewhere else in your rig.
 
This attitude isn't exactly going to help for a start. Trying it in another system would be a good start, any friends or family close by who have a similar system? Does the card fail even when its on its own or only when its in a Crossfire setup?

As above, if you live close enough, may be worth going down with both cards for them to test together.

Maybe ask for more details on how they tested it?

Also what PSU are you using?
 
shadow tested asus 5850 single no prob after 3+ hrs/ both asus and msi in cf 10 mins at best. his 6950 single 2 hr no prob/ 2 his 6850 in cf no prob. flashed shader unlock 6950 single no porb 2hr. same with flashed 6950 in cf. still think it my styem or just incombat with my system/

o psu thermotake 1200watt
 
I have just posted in the Customer Service section regarding my RMA where I did not get a return postage refund as of yet. I expected to get a full refund and have to pay the return postage myself but it seems its the other way round. Ocuk are liable for return postage but not initial postage. To be fair I had not as yet asked for a return postage refund due to the reasons I just stated so I will give them a chance to reply before being too miffed about it.
 
Ive just got mine back from OCUK sent it back for refund as it crashed all the time, they tested it and said its fine, so ive had to have it back, as they refused to give refund on the card. Just hope i dont have the same problems once i get it back in my system :(
 
BISH422 said:
Ive just got mine back from OCUK sent it back for refund as it crashed all the time, they tested it and said its fine, so ive had to have it back, as they refused to give refund on the card. Just hope i dont have the same problems once i get it back in my system :(
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The one I had would cause the machine not to POST a number of times and when it did start up and Windows loaded once you had installed the drivers the card would intermittently blank screen.

It could happen simply when installing a program or allowing one to run but always happened whenever you tried to run anything which used the graphics eg 3D Mark Heaven any game.

As I say I tried it out in another system which was running a HIS Radeon 6970 and was able to reproduce the problem in the other machine also ran the 6970 in my machine and it ran fine.

I sent it back to ocUK and asked for a refund which they gave me after testing it. I now have an Asus Radeon 6850 running perfectly in my system.

Just hoping to get the return postage fee refunded as that would really satisfy me.
 
Mine would lock up while playing games, Black ops would freeze mid map or at end of map, BFBC2 would just go grey screen after 10 mins, in both games i had to Atl_Tab out to close game down,

I really hope i dont have to go though the same hassle again, now ive paid to send it back, and pay for testing and return shipping
 
BISH422 said:
Mine would lock up while playing games, Black ops would freeze mid map or at end of map, BFBC2 would just go grey screen after 10 mins, in both games i had to Atl_Tab out to close game down,

I really hope i dont have to go though the same hassle again, now ive paid to send it back, and pay for testing and return shipping
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You see with mine once the blank screen occured (which was the instant the game/benchmark loaded) you could not simply alt-tab out of it as the machine needed a reboot... and then it would usually not POST for 3-4 times before starting again and repeat.

The fact that you can alt-tab out of it suggests it may be something else in your system causing it.. I take it you have run everything at stock to see if it still happens.
 
Nelly said:
It could well be a faulty PCI-E slot maybe the second one? primary okay??
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i use the top PCI-E slot with my gtx280 now without any problems, only time i started getting problems was after i installed the msi 5850

also if i use my second slot the card gets limited to x8 and not x16
 
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