Corsair PSU RMA turnaround?

[VoG]

has any one had experience of Corsairs RMA process when it comes to PSU's?.
ive got to RMA a HX620W & i'm wondering how long it takes, & more importantly where the RMA centre is.

 

[lcg]

The RMA centre is in the Netherlands.

My HX520W died on Friday, January 28. I sent it on Tuesday, February 1, and they received it on the 3rd. I'm currently waiting for them to send me a replacement. I hope I get confirmation of this tomorrow.

 

[Darkpilgrim]

I'm in the same boat my PSU yet bang yestaday,still wating for Corsair to email me a rma#

It does say this on there site though "NOTE: Please allow five business days for RMA processing, PLUS transit time to Corsair and back. "

 

[VoG]

The RMA centre is in the Netherlands.

My HX520W died on Friday, January 28. I sent it on Tuesday, February 1, and they received it on the 3rd. I'm currently waiting for them to send me a replacement. I hope I get confirmation of this tomorrow.

damn, i was hoping they had a UK RMA centre.

how did you send it & what did it cost?

 

[Grimley]

The RMA centre is in the Netherlands.

My HX520W died on Friday, January 28. I sent it on Tuesday, February 1, and they received it on the 3rd. I'm currently waiting for them to send me a replacement. I hope I get confirmation of this tomorrow.

Expect a HX650 Mine took about 10 days for the RMA to be processed (that was during the Easter holiday period last year though)

I sent mine back with interparcel (via UPS) cost me about £22.

 

[Darkpilgrim]

Expect a HX650 Mine took about 10 days for the RMA to be processed (that was during the Easter holiday period last year though)

I sent mine back with interparcel (via UPS) cost me about £22.

Do Corsair refund the postage if the PSU is found to be faulty? As mine is only 3 months old and i ain't happy about having to fork out a 1/3 of the cost of the PSU on postage.

 

[John24]

Sent mine in about May last year and used parcel2go, cost £11.75. Took about a week I think and got a HX650 back. Although the fan wasn't as quiet and has got worse, it's now the loudest thing in my case.

Hopefully yours is better.

 

[Drunkenmassacre]

I sent mine about 2 weeks ago, within 8 days I had a brand new HX650 in replacement for my HX620. It cost me less than £20 through parcelmonkey

 

[Grimley]

Do Corsair refund the postage if the PSU is found to be faulty? As mine is only 3 months old and i ain't happy about having to fork out a 1/3 of the cost of the PSU on postage.

Never asked them but I doubt it.

I sent mine about 2 weeks ago, within 8 days I had a brand new HX680 in replacement for my HX650.

HX680

Pics please

 

[stulid]

ignore, seen it.

 

[setter]

Do corsair ask for a copy of the sales invoice for rma, or does the serial no suffice. Currently use an hx 850w, (bought secondhand). Curious to know just incase i ever do have to rma it.

 

[kmufc77]

^ Serial,of course im here if you need me for the future

 

[setter]

No probs mate, some manufacturers can be very fickle. I have a borked enermax liberty 620w that my brother gave me, unfortunately he lost the invoice and they wont accept serial no.

 

[lcg]

Expect a HX650 Mine took about 10 days for the RMA to be processed (that was during the Easter holiday period last year though)

I sent mine back with interparcel (via UPS) cost me about £22.

Yeah, I read that the replacement should be an HX650W

damn, i was hoping they had a UK RMA centre.

how did you send it & what did it cost?

I sent mine using Parcel2go and DHL, and it also cost me £22 inc. VAT.

It's just the serial number, although on the RMA form you have to put down where you bought it from and the date that it was purchased.

 

[Grimley]

Do corsair ask for a copy of the sales invoice for rma, or does the serial no suffice. Currently use an hx 850w, (bought secondhand). Curious to know just incase i ever do have to rma it.

Nope. Just date of purchase & retailer will suffice. Damn beaten.