Has anyone actually managed to get their Dell PC fixed under warranty?

MofoKilla · 22 Feb 2011 at 17:52

Why do people come on ocuk yet buy rubbish overly expensive computers from dell ?

izzop · 22 Feb 2011 at 17:57

Would it not have been cheaper to build a PC rather than buy an Alienware???

PumpkinSteve · 22 Feb 2011 at 18:01

Yeah, of course. The PC cost around £2700 all in, was a bit of an impulse by TBH...

izzop · 22 Feb 2011 at 18:06

PumpkinSteve said:
Yeah, of course. The PC cost around £2700 all in, was a bit of an impulse by TBH...

LOL Some impulse :eek:

Have you added to this thread yet

SexyGreyFox · 22 Feb 2011 at 18:39

Knubje said:
Hahaha Dell PC.

For work purposes a few years ago we had a few new dell desktops ordered and one was just completely knacked. They came out and replaced it the next day almost, iirc.

We have around 3,500 of them where I work.

kefkef · 22 Feb 2011 at 18:43

dmpoole said:
We have around 3,500 of them where I work.

For work machines i've got no problems witth them, i think the last report i got from Centennial had around 13.5k of them listed with about 2k of them being laptops. They last between 3-5yrs and do the job required. The support is fine for them, it's just you do get the odd hiccup and even though they are all badged under Dell, if you get them from a different department they dont want to know. That was the main gist of my email to the big boss man, how come i was having to act as the go-between for two Dell departments and one of their authorised resellers.

PumpkinSteve · 23 Feb 2011 at 15:06

Right, finally got it fixed. One of the fans was still blowing 100% and he plugged it in and out 2 or 3 times and it works now, he said it's probably a loose wire in the fan or something. Apart from that I had the FX card replaced and it seems to be working fine now, the technician said if I put a complaint in Dell will give me a new printer for the inconvenience. Don't think I can be bothered trying to communicate with the call centre workers again TBH.