I've sent my Desire HD back THREE TIMES!!!

Modular · 24 Feb 2011 at 23:23

My dream phone arrived last Friday from t-mobile, its absolutly fantastic, but after a few beers and a few you tube songs i noticed the videos shuddering and freezing. I tried and tried in different locations but just the same.

So i sent it back and t-mobile agreed a complete exchange. Another brand new Desire HD turned up on Tuesday, straight onto You tube to play a HD video... exactly the same, freezing, stuttering, jittery videos, i couldnt believe it. So t-mobile agreed a THIRD complete exchange.

It will arrive tomorrow!!... im dreading testing a you tube video, i so want it to work as the phone is gorgeous and genius.

Anybody else had this problem?????????????

sarge78 · 24 Feb 2011 at 23:28

Youtube via browser or client? 720p or 1080p HD?

Robbo · 24 Feb 2011 at 23:30

Send it back again and wait for the Galaxy S 2.

Russinating · 24 Feb 2011 at 23:30

I'm sorry, but I can't take anyone seriously who uses 13 question marks.

Modular · 24 Feb 2011 at 23:51

Russinating said:
I'm sorry, but I can't take anyone seriously who uses 13 question marks.

and i dont take people seriously who counts them!!!!!!!!!!!!!

Robbo · 24 Feb 2011 at 23:56

Modular said:
and i dont take people seriously who counts them!!!!!!!!!!!!!

At least he can use Youtube properly. :rolleyes:

HARD STUFF GUYS!

kona786 · 25 Feb 2011 at 00:03

I'm certain the DesireHD hasnt got enough grunt to run HD clips off youtube - i dont even think the new dual core phones can do it.

Robbo · 25 Feb 2011 at 00:11

kona786 said:
I'm certain the DesireHD hasnt got enough grunt to run HD clips off youtube - i dont even think the new dual core phones can do it.

Sarge already asked him a good question and he didn't reply (judging from all his other posts around the forum he's a bit 'special' anyway)

sarge78 said:
Youtube via browser or client? 720p or 1080p HD?

Well?

Nitrojan · 25 Feb 2011 at 00:14

Haha don't be so hard on the bloke.. not his fault he can't count and feels the need to use more than one question mark/exclamation mark

TheOtherOption · 25 Feb 2011 at 00:26

I've never had any issue with youtube clips juddering or anything of the sort - I certainly wouldn't go to the effort of having the phone replaced 3 times just because of that?!

Are you sure you've got a good HSDPA signal or if you're using wifi is the connection a decent one as well as the initial Q regarding the actual content you're attempting to play?

GingaNinja · 25 Feb 2011 at 09:45

I found that setting USB debugging (settings/applications/development/USB debugging) to on (ticked) eliminated my video stutter, and other lag issues.

Ginga

johnerz · 27 Feb 2011 at 22:52

Ginga's post will most likely resolve your problem, but you also need to check your downloading at a suitable bandwith, if its in the region of 350 kbps thats only a 3G connection, you should get upwards of 1000kbps for HSDPA (or 3.5G as our Nokia friends see on their phones