new trick from a virus,

it soon works out cheaper to reimage the machine!

I'm missing something here.
People keep talking about re-imaging a machine which is fair enough if it's your own PC and you can make an image of it however how can you possibly re-image somebody's machine who you've never met before and they give it to you to fix?

This has been my problem over the last 23 years and why I've never formatted and honed my virus tracking & killing skills with success.
If you've got to re-format where do you get all their software from that you're now destroying (yeah I know they should have it on disk but never do).

I just got confused with all the 'Re-image' replies.
 
umad.gif

AHAHAH this.
 
I just got confused with all the 'Re-image' replies.

You're right. The vast majority of the PCs we look after we have an image for. If we don't have an image we tend to backup data to an external drive and restore with the media - unless it's an easy fix of course. I think many people value a guaranteed fix and a fixed price, rather than a suck it and see what happens approach and an hourly rate.
 
Even when i ran Windows i didn't get a virus, and thats over a decade of peer to peer and usenet.

Dunno what i was doing differently to people that get viruses every month.
 
Yep have several of these a week of this spyware. Discussed quite a bit in the Windows subforum. It seems to be coming from adverts from infected websites. It isn't the traditional type from email attachments etc which is why a lot of people seem to have it.
 
Just had a customer get infected after it got past Kaspersky :(

Only the 2nd one i have seen get past it so hoping there wont be any more out of the 100s i have installed it on.
 
As much of a complete and utter numpty arknor is, he is not wrong to suggest you should try and preserve the OS. Very few viruses will be so ingrained you can't get rid.
the average virus people get arent malicious as in they will destroy your os and very few people will end up with a trojan downloader these days.
most of it will be fake av crap on facebook which is easily removed.
Just had a customer get infected after it got past Kaspersky :(

Only the 2nd one i have seen get past it so hoping there wont be any more out of the 100s i have installed it on.
so did you reformat because of a fake virus that can be removed in about 10 minutes? like some people in this thread would...
This has been my problem over the last 23 years and why I've never formatted and honed my virus tracking & killing skills with success.
its nice to see someone else who doesnt result to a format for a simple infection...

it would be intresting to find out how long people have been cleaning up infected pc's for i reckon its the newer ones who format.

i remember back when windows 2000 was the os to have many people would reinstall everything every 6 months claiming the os would slow down and benchmark scores would suffer etc...

i never did any of this it was so easy to maintain the os and keep the install in good working order. people seem to lazy to do a proper job or learn the proper ways these days

i swear some people used to reformat rarther than clean up the registry and defrag the hdd lol
 
Ah viruses, I remember the days. Now I use Linux and raise my middle finger at viruses. ;)


Some interesting talk on virus removal, mostly you can remove a virus properly.

However, try getting rid of Virut.g, the windows killer. Still doing the rounds and getting worse! Format is only option in that case.
 
Just had a customer get infected after it got past Kaspersky :(

Only the 2nd one i have seen get past it so hoping there wont be any more out of the 100s i have installed it on.

format

Ah viruses, I remember the days. Now I use Linux and raise my middle finger at viruses. ;)

Only because most viruses are copypasta, a virus on nix is just as easy to make...
 
definetly a case of format and not backing up anything because people in this thread wouldnt be able to find the files ;)

the way they use is best though :rolleyes:

Actually (like me) I think you're missing the point of a lot of posters in this thread.
If it's your own machine and you have a decent working image with main files backed up then I agree that re-imaging would be quicker & safer.
If you are responsible for your works PC's then once again the same type of re-image would be best as long as you had the images & backups.
However, if it's John who is a mate of Paul who rang you up, then chances are he wants his PC virus/malware free, running quicker with all the same software & icons in the same place and the only way to do this is hunt & kill.
 
Actually (like me) I think you're missing the point of a lot of posters in this thread.
If it's your own machine and you have a decent working image with main files backed up then I agree that re-imaging would be quicker & safer.
If you are responsible for your works PC's then once again the same type of re-image would be best as long as you had the images & backups.
However, if it's John who is a mate of Paul who rang you up, then chances are he wants his PC virus/malware free, running quicker with all the same software & icons in the same place and the only way to do this is hunt & kill.

if you have an image of the computer sure but its clearly obvious the original "format" guy is one of those local pc repair people who post flyers through your letter box and it will be random peoples computers..

one of my sons friends lost 6 peices of his coursework last week to the same "computer fix disk" virus because the person his dad paid just reset the laptop back to its factory settings.

my son got the same virus 2 days later and it took me 20minutes to get it 100% clean and he didnt lose any of his coursework for his A levels
 
if you have an image of the computer sure but its clearly obvious the original "format" guy is one of those local pc repair people who post flyers through your letter box and it will be random peoples computers..

If you're on about me... Wrong!

one of my sons friends lost 6 peices of his coursework last week to the same "computer fix disk" virus because the person his dad paid just reset the laptop back to its factory settings.

Smart move on both their parts.

:confused: You dont even know what virus it is, it may take a malwarebytes quick scan to remove, and your first point of call is format?

The machines already been compromised... anything could be on it. who is to say your public tools will pick it up? Kaspersky didn't.

It's not worth the hassle to me. I'd rather back up the drive and format. both unattended, both quick... Problem officer?
 
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