I'm in Bexley. What exactly do you do for conway? Office work or actual road repair? If the latter, then quite frankly I'm astonished that you don't see what I'm saying. A lot of Conway drivers are morons, and that's a fact as far as I'm concerned. As you're local, you may know some of the places I'm describing so I'll give you some examples, as you're so keen to take up my complaints.
I work in the office. I can't speak for the quality of work the term maintenance division carries out as they are involved all over London. However, I know that the projects our civils department have completed have always been held in high regard by London boroughs and have been praised for their excellence, and the quality of our tender submissions will very often outshine those of our competitors. Im not keen to take up your complaints as such, I just responded as I felt your attack on the company as a whole was a little unfair.
At crayford roundabout outside the shopping complex, Mr Conway man in a flatbed truck decided to force me into the wall because he was in the wrong lane, then called me a ****. Delightful chap he was.
Let's be honest, the roundabout you are describing is small and of terrible design. I don't think I've ever been round it and
not been cut up or forced off my line in some way by another driver, not so much maliciously as by the simple bad layout of the road. Being abused isnt something we'd condone but then I cant speak without knowing the full details of the situation.
Conway men frequently stop for lunch in Hall Place on bourne road, which is very busy with families, old people etc. When entering/leaving, they drive dangerously fast, often on the phone, and don't seem to care about anyone except themselves.
Then there's just the general "white van man" attitude they take: tailgating, pulling out in front of you, pushing in front of queues and all that sort of stuff.
Again, I cant speak for the attitude of road crews because I don't go out on site and dont know them all personally. However, I would suggest that such behaviour is not unique to our workforce - the fact that you live close to our centre of operations means that the majority of constuction traffic will be ours, so of course you think it's just us that have truck drivers with poor discipline. Im willing to wager that you also drive past a high percentage of our trucks everyday being driven very well, but you wouldn't say that because you only remember the incidents where you have a complaint.
For example, I live in Gravesend where Ringway are currently engaged in a project to resurface and rebuild a large portion of the civic square and one way system. Every morning for the past few months Ive have to put up with their construction traffic and a lot of their drivers are also inconsiderate tossers, who pull out without looking, or seem to forget that their current site is a live road. That doesnt mean every Ringway worker is a ******, I probably go past a much higher proportion of their workforce with no problem and dont even notice.
And, on top of that, they don't even do a good job - they just pour tarmac into holes and leave it and lo and behold, a couple of months down the line the hole re-appears.
Again, I cant speak for the quality of every road repair we do - I am just reporting that from what I hear, in general, the work our surfacing crews have done has been very good. Of course, there will be instances where our work is not up to scratch. That isnt a problem peculiar to just us. Remeber, that our term maintenance contract basically means we go out and patch potholes - this is never an ideal solution, the best method is to resurface the area in question. But the council wont just let us go out and close roads to do a proper job - they want the potholes filled as quickly and cheaply as possible. So patching is the only option, and other contractors who patch repairs in a similar way will have the same problem. That's a problem with the approach to road repair in general, not just our company.
I guess there is one positive outcome that this thread has produced though - I had previously assumed there was no point complaining to conway as they wouldn't give a ****, but as you seem to think otherwise, I'll take the number of the next one that annoys me and make a complaint.
Please do! Like most companies, reputation is important - if you have a problem with the attitude of a driver, or the quality of work, try ringing central services and lodging a complaint. Im sure it would be upheld if it is resonable and justified.
I didn't intend to deal with your complaint directly, I just wanted to let you know that the experiences you describe are not as widespread as you seem to think and that uncouth behaviour from truck drivers is not something unique to Conway.
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