I was aware they were estimates, yes. I don't see the contradition.![]()
So you knew that the meter readings weren't being recorded but 'didn't think it would be necessary to routinely check the meter yourselves given that they were read multiple times'? That's what I'm confused about. If you knew they were all estimates then surely, on the contrary, you'd have thought it would be necessary to routinely check the meter yourselves to avoid something like this happening over two years of estimates.