OCZ Agility 3 60GB Dead?

Avathar77

Avathar77

Avathar77

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So I bought an OCZ Agility 3 60gb on saturday and was delivered on tuesday. AT first it went all fine, installed windows under AHCI, ran couple of benchmarks, WEI shows 7.7, I was happy.

But then it started showing signs of the cold boot issue - when ever I start the pc from a full shutdown, pc would not detect the SSD, I have to do a power cycle or a hard reset, some times several times to get the motherboard to see the SSD. Next day this SSD detection time went from couple of attempts of restart to 30-40 minutes of trying!

I have since tried all my SATAII ports and 3 different SATA cables to no joy. It simply says "boot disk failure insert system disk...." and the bios does not show the SSD.
I have a samsung F3 1TB and this drive is working fine in all sata ports using any of the cables.

Do you think the SSD is Dead! :confused: :eek:

I have contacted OCUK and asked to be RMAed. If it is indeed dead or the cold boot issue as I have experienced will I get the RMA approved?
Also I have asked for a refund in the customer support thread but RMA email and history in my account says "requested action : Replace"

Any one have any experience in OCUK RMA? Does OCUK provide only replacements not refunds? Also if it is refunds is it going to be store credit?

I have also contacted OCZ and this is what they have to say

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Description: AGT3-25SAT3-60G
Comment By: Eric Von Stwolinski
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Comment: We have seen coldboot issues with boards using the ICH9R chipset and high end SSD's. The drives do work best with ICH10R or Sandybridge. Unfortunately there isn't much that can be done to get the ICH9R chipset to work with SSD's aside from updating the SATA controller firmware on the motherboard, but if that has been updated and the problem persists this may be due to compatibility.

You could try disabling quick boot to do the full boot process during POST, but if this does not help it may just be due to the age of the motherboard.
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Regards,
[email protected]
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==========================================================
 
I had to return 5 of these drives last week due to them all being faulty.

Only 2 to overclockers the other 3 were to a competitor
 
Latest reply from OCZ

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Trouble Ticket ID: 191341
Description: AGT3-25SAT3-60G
Comment By: Eric Von Stwolinski
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Comment: I strongly recommend upgrading to a Sandybridge based computer to get the full advantage of the drive. The drive will also work on ICH10R though at reduced speed, but it is not designed to work with the ICH9R which is two generations behind the current chipset that the drive was designed to run with.

Alternatively if you no longer want the drive I recommend contacting the retailer and they may be able to refund or exchange it for something else.
-------------------------------------------------------

Regards,
[email protected]
---
==========================================================

I assumed when they put "Backwards compatible with SATA-II / 3Gbps" they are talking about all SATAII!
 
I went through this a few weeks ago - didn't even get that much response from OCZ - http://forums.overclockers.co.uk/showthread.php?t=18277363

In the end, gave up and got rid of the OCZ drive under DSR (didn't want the hassle of returning it as faulty only to be charged for testing and having it sent back!).

Now have a Corsair F115 and it's working fine - yes, it's slower, but it works :)

My advice, return it under DSR and be glad you're rid of such a problematic SSD!
 
theukmoog said:
I went through this a few weeks ago - didn't even get that much response from OCZ - http://forums.overclockers.co.uk/showthread.php?t=18277363

In the end, gave up and got rid of the OCZ drive under DSR (didn't want the hassle of returning it as faulty only to be charged for testing and having it sent back!).

Now have a Corsair F115 and it's working fine - yes, it's slower, but it works :)

My advice, return it under DSR and be glad you're rid of such a problematic SSD!
Click to expand...

Is it through OCUK? Did you get a full refund? How long did it take?

All this questions because I am thinking of getting a Vertex 2E 60Gb or C300 64Gb
 
Avathar77 said:
Is it through OCUK? Did you get a full refund? How long did it take?
Click to expand...

Yes, I purchased the OCZ Agility3 from OcUK.
Had no end of grief from it (as you can see from my thread).
Had no real support from OCZ - this has put me off them for good!
Returned it under DSR to OcUK - refunded within 5 days or so.

Unfortunately, OcUK don't sell the Corsair F115, so had to buy that elsewhere, but that's no reflection on OcUK.. they're still my first port of call.
 
EX58-UD5 has ICH10R right?
I also have seen this issue and many more from Sandybridge users as well. I think even in your thread there are some references and in OCZ forums there are planty. So they have to say "may have issues with ICH9R, ICH10R and sandybridge"
 
I just dont understand companies like OCZ that respond in such a way. Surely they know they are alienating their market and significantly reducing possible future profits?

Well, clearly not. Wont ever be going OCZ now, and im sure im not the only one
 
its not dead well who knows its called cold boot . i had the same problem every time it disappeared i had to reset it or move from ahci to ide back to achi mode to make it work.

after contacting ocz tryng all there suggested fixes still had same problem ended up sending back to ocuk for refund
 
Wow just gOT my agility today from a comPetitor and loaded windows then ran crystal disk is it ? To check the disk speed and that it was on sataIII
And the pc threw a wobbly :( blue screen of death and now cannot get pc to c ssd

I just called to RMA and low and behold I was told I would be best to RMA for a refund as they are aware of a problem with these drives ! She said I was welcome to a replacement but advised against it

I knew I should have gone for Intel my trusty old X25M was bomb Proof grrrr
 
Yep seems this is happening more and more now to people with both old and new motherboards regardless of ICH9R/10R or Sandybridge or not!
I was advised by OCUK to get a intel 510 SSD, would love to, only they are way over my budget ;)
I change my mind about getting even a vertex 2e and would wait till this thing gets resolved.
 
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