New Harddrive Bad Sector

ali825 · 28 Jun 2011 at 22:19

Hi ya to day i just got new Western Digital Caviar Green 2TB (WD20EARS) and after i did the hard drive test i got this

what does this mean, do i have to sent it back, i got it from overclocks

thx

ali

DragonQ · 28 Jun 2011 at 22:29

Hmm what testing program is that? Maybe try Crystal Disk Info or WD Essentials instead. Looks like you'll need to RMA it though.

ali825 · 28 Jun 2011 at 22:35

i used western digital data life guard diagnostic, it was the one in the software section for the drive, if i have to RMA, do i send it back to overclockers or WD as i only got it today

ali825 · 2 Jul 2011 at 16:51

So i have now try HD Tune 2.55 and done and full test and it did not come up with any problem, i have also scanned with window disk checker and it found bad sector to, so if i RMA, what will overclocker use to test it, as i don't want them to turn around and say it working and then charge me

spleenharvester · 2 Jul 2011 at 17:12

Restart the comp and run the bad sector test again, if you can zero sector it a few times. With WinDlg I've found it can pick up false positives, and any actual positives can often be fixed with a few attempts at zero sectoring.

ali825 · 2 Jul 2011 at 18:26

what do you mean by zero sector it, and which program should i use

Justintime · 2 Jul 2011 at 18:46

RMA to place of purchase. Every hdd i've zeroed out at work (basically windows machines but roaming profiles so no data held on machine, hdd integrity dosen't matter so much) has eventually regained some more and died at some point. Would use WDs DOS based program or Seatools (Seagates, but works on all manufacturers disks)DOS based to test before to make sure though.

ali825 · 10 Jul 2011 at 20:08

so i send back the hard drive and got a new one

, but i think this one is broken to, any idea, the western digital software and seatool both come up with errors, do i have to rma this one to

Justintime · 10 Jul 2011 at 22:05

Have you tried another motherboard controller and SATA cable just to make sure? Does look like another dud though mate

spleenharvester · 10 Jul 2011 at 22:17

spleenharvester said:
Restart the comp and run the bad sector test again, if you can zero sector it a few times. With WinDlg I've found it can pick up false positives, and any actual positives can often be fixed with a few attempts at zero sectoring.

This again really, WD tests can be flakey.

Justintime · 11 Jul 2011 at 18:45

Do note he ran Seatools as well, assuming in DOS mode.