HSBC sercure key fob
- Thread starter loltim
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Soldato
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oh my goodness this thing annoys me but i love it at the same time. i got caught out once, but learned to remember it so never again. compared to our nationwide one which may as well be a texas instruments graphical calculator, it does at least fit in my wallet or i can leave it in the car.
i would rather this than increased risk of fraud accross the board, especially with how flippant some people are with their security / pins etc
if every internet banking service had introduced these from day one, no one would be complaining.....
i would rather this than increased risk of fraud accross the board, especially with how flippant some people are with their security / pins etc
if every internet banking service had introduced these from day one, no one would be complaining.....
Very possibly true, however since people were used to a much easier way of doing things causing them an inconvience was always bound to generate annoyance.
Soldato
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aye………..but that is how I think of it and it is a good way to approach manage any sort of change.
simply ask the question “would I have readily accepted this, if it had always been the case?” if the answer is yes then it is much easier to resolve the issues or, if no then it requires the application of a few more change management tools and techniques to overcome the barriers. in this case the major barriers are having to remember it and to lug one around with you.
since you can only have one of these active at any one time and they are tied to your IB number, it does make it a little less convenient. it would be much easier if you could have 2 or 3 so you can leave one at home, one in the office and one in your wallet / car. as they are all pin locked it really wouldn’t be any less secure.
simply ask the question “would I have readily accepted this, if it had always been the case?” if the answer is yes then it is much easier to resolve the issues or, if no then it requires the application of a few more change management tools and techniques to overcome the barriers. in this case the major barriers are having to remember it and to lug one around with you.
since you can only have one of these active at any one time and they are tied to your IB number, it does make it a little less convenient. it would be much easier if you could have 2 or 3 so you can leave one at home, one in the office and one in your wallet / car. as they are all pin locked it really wouldn’t be any less secure.
Agreed.
Out of interest how do these work for Joint Accounts if you can only have one at a time? Just wondering if i could add the Mrs to my account, create a log in for her and get a new fob and then leave the second one at work and have one at home.
Out of interest how do these work for Joint Accounts if you can only have one at a time? Just wondering if i could add the Mrs to my account, create a log in for her and get a new fob and then leave the second one at work and have one at home.
For those seriously thinking about switching banks, I would definitely try First Direct. They will give you £100 just for trying the bank and another £100 if you decide to leave within 12 months. You have to pay in £1500 /mo. for the account to be free and move your DDs and SOs but I don't think that will put off most people. Their 'easyswitch' team make it pretty easy. 
Also, their telephone service has a geographical number and no automated prompts IIRC. You just speak to someone (English) (normally within about 5 - 20 seconds for me).
Also, their telephone service has a geographical number and no automated prompts IIRC. You just speak to someone (English) (normally within about 5 - 20 seconds for me).
really, you do realise all banks haven't implemented them in the same way.
I would compare my co-op account with hsbc and deduce HSBCs implementation is a pain in the rear when your away or even out and about.
For those seriously thinking about switching banks, I would definitely try First Direct. They will give you £100 just for trying the bank and another £100 if you decide to leave within 12 months. You have to pay in £1500 /mo. for the account to be free and move your DDs and SOs but I don't think that will put off most people. Their 'easyswitch' team make it pretty easy.
Also, their telephone service has a geographical number and no automated prompts IIRC. You just speak to someone (English) (normally within about 5 - 20 seconds for me).
I've always wanted a FD account, unfortunately when i first joined HSBC i was only on around £900 a month and FD needed £1000 a month paid in. Then when i started earing more they upped it to £1500!
Can you just transfer money out each month and then back in. So say wage of £1300, transfer £300 out at beginning of month and then back in so theres £1600 coming in?
Soldato
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even with joint acounts you still have your own IB number, these are tied to the IB number so one each. you can of course just share one as either of you can see the same information when you log in.
aye, but I have just got on with it, although i do appreciate not everyone will find it as easy as that. it just requires a bit of fore-thought and planning to keep it on you or near you (perhaps they should issue HSBC bum bags). nationwide, only needs one if you are doing transfers etc and not just to log in and view your accounts, although you can set it up for that at the log in stage.
Yes, you just need that amount of money going in. I asked the same question to one of their CS reps as I was earning under £1500 /mo. net when I set up an account and the rep said it wasn't a problem. The rule that they have to pay your DDs and SOs helps to prevent people from just putting money in and then taking it straight out though.
It is worth noting that all FD accounts have to be closed if you ask for the second £100 and close your current account. This means any accounts such as their 8% regular saver have to be closed and thus you would lose that interest, etc.
I was really stuffed, went to AUS, not planning to use HSBC account at all. And didn't even take keys with me, let alone a fob that doesn't fit anwhere (need to make it smaller). It turned out AUS was far more expensive than anyone had said, so I really could have done with logging on and transferring some money. But of course I couldn't do that.
Co-op on the other hand, only needs it for creating new payee. So I set up any transfers I may need before I went and retained all the ease of a site that has no fob.
If the fob fitted on a key ring, or was about 3 times thinner so it fitted in a wallet, it wouldn't be anywhere near as bad as it is. A cut down version with three buttons would be nice.
Last edited:
Soldato
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How would it work with three buttons!? It needs all nine numbers for a kick off
But yes they need to go to Apple and get some thinness tips...
How would it work with three buttons!? It needs all nine numbers for a kick off
But yes they need to go to Apple and get some thinness tips...
Just scroll.
It's not as if you are typing huge lists of numbers.
Up, down and select.
I recon you could easily make one the size of a small Keyring USB stick.
Soldato
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Size wouldn't be an issue if you didn't need it to simply login!
Phone banking doesn't need it so why it it required for internet!?
Phone banking doesn't need it so why it it required for internet!?
Who wants to carry this thing around though?
Sounds like a mare, I wouldn't hesitate switching banks for this reason.
Its hardly that big a thing...i will admit when i first got it i was like ummm
but using it a few times has me convinced that this is the best way forward.
cba with faffing around ringing them up about it.
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Ok, so now I have activated this thing I can't log in to check my internet banking without it. What a stupid system. This now defeats the object of internet banking for me. If I can't just log in and check it anywhere, what's the point in having it? I don't want to have to carry the fob between work and home and on holiday with me
Ok, so now I have activated this thing I can't log in to check my internet banking without it. What a stupid system. This now defeats the object of internet banking for me. If I can't just log in and check it anywhere, what's the point in having it? I don't want to have to carry the fob between work and home and on holiday with me
Welcome to the world of regularly not knowing how much money is in your bank at any given time!
Ok, so now I have activated this thing I can't log in to check my internet banking without it. What a stupid system. This now defeats the object of internet banking for me. If I can't just log in and check it anywhere, what's the point in having it? I don't want to have to carry the fob between work and home and on holiday with me
Indeed.