Hazro series - HZ30Wi, HZ30WiQ, HZ27WA, HZ27WB & HZ27WC

Jo... · 20 Sep 2011 at 15:46

Unfortunately, I'm not that happy with my Hazro HZ27WC monitor.
The problem with my Hazro monitor is that some spots are a lot darker than the lightest spot. This is really annoying when watching webpages, or editing photos. Here's a picture of my monitor:

I've already contacted Hazro, but they told me the following:

"The attachment sent shows back-light bleed but as it does not cover our specified thresholds, it cannot be considered for Warranty. Backlight 'seeping' is common on IPS panels in and around corners and screw points. Whilst LGs CCFL panels have recovered from this phenomenon, LED panels highlight and exaggerate the issue due to lower pixel densities compared to CCFL panels.
Hope the above is helpful and please reply above if you have any further questions. "

I can't understand how they can say it doesn't cover their specified thresholds, while they haven't even tested/seen the monitor. They only saw a simple picture of the screen, taken with my Smartphone.
Imho this is a real problem what my screen's suffering from. I hoped Hazro would come up with a solution. But apparently they're making it themselves easy by saying it cannot be considered for Warranty, just by looking at a picture.

avatar12m · 20 Sep 2011 at 15:56

how long have you had it ? send it back if your not happy quoting the distance selling clause.

i also bought one should be arriving tomorrow oclock were oos but i paid a premium to get personal damage insurance, so if hazro quote any bs , i'll accidently drop it downstairs. and get a refund.

Jo... · 20 Sep 2011 at 15:59

avatar12m said:
how long have you had it ? send it back if your not happy quoting the distance selling clause.

i also bought one should be arriving tomorrow oclock were oos but i paid a premium to get personal damage insurance, so if hazro quote any bs , i'll accidently drop it downstairs. and get a refund.

I've got it for about 3 weeks. So I don't think that's possible.

FreeStream · 20 Sep 2011 at 16:26

Well mine has arrived and the problems are:

Backlight bleed along the top edge, I can get rid of it if I press against it in the right place -> fix myself when I can be bothered.

Also have one red stuck pixel, which is annoying.

However all working A-ok over Displayport for me!

reqq · 20 Sep 2011 at 19:03

Jo... said:
Unfortunately, I'm not that happy with my Hazro HZ27WC monitor.
The problem with my Hazro monitor is that some spots are a lot darker than the lightest spot. This is really annoying when watching webpages, or editing photos. Here's a picture of my monitor:

I've already contacted Hazro, but they told me the following:

"The attachment sent shows back-light bleed but as it does not cover our specified thresholds, it cannot be considered for Warranty. Backlight 'seeping' is common on IPS panels in and around corners and screw points. Whilst LGs CCFL panels have recovered from this phenomenon, LED panels highlight and exaggerate the issue due to lower pixel densities compared to CCFL panels.
Hope the above is helpful and please reply above if you have any further questions. "

I can't understand how they can say it doesn't cover their specified thresholds, while they haven't even tested/seen the monitor. They only saw a simple picture of the screen, taken with my Smartphone.
Imho this is a real problem what my screen's suffering from. I hoped Hazro would come up with a solution. But apparently they're making it themselves easy by saying it cannot be considered for Warranty, just by looking at a picture.

wow thats bs man. 50% of the screen have severe bleed, totally unacceptable. Wouldnt recommend hazro to my worst enemy with that ****** answer from them.

smilertoo · 20 Sep 2011 at 19:14

Little bit of light bleed visible but image seems pretty constant. No bad pixels seen yet.

Tephnos · 21 Sep 2011 at 02:42

reqq said:
wow thats bs man. 50% of the screen have severe bleed, totally unacceptable. Wouldnt recommend hazro to my worst enemy with that ****** answer from them.

Exactly. Until Hazro can build more trust from me, I'm just gonna wait until Dell or another reputable company jump on the glossy screen bandwagon. Hopefully it won't be long as I'm still itching for a good screen!

So far my experience with Hazro has been less than great, and whilst I tried my best to be positive about them I just can't be bothered with the hassle of exchanging/returning them anymore. Call me unlucky but I've never had this many problems with other monitors before.

Ho hum.

avatar12m · 21 Sep 2011 at 09:38

i noticed a £60 price drop on the wd's

Spit · 21 Sep 2011 at 10:20

Hi guys, if I just want to run 3 of these in eyefinity with the standard resolution with the WC suffice or do you recommend the WD?

avatar12m · 21 Sep 2011 at 11:41

you'd need an amazing rig to handle 3x @ 2560x1440

may aswell get a 30" dell , i know quite allot of people that have sold there triple setup and just got 1 big screen, less hasstle setting up etc.

WA= 1 dvi-d
WC= 1 dvi-d plus 2 hdmi

imo

Spit · 21 Sep 2011 at 11:46

Its for work so gaming will be 2nd on the list. Aim is to crossfire 3x 7000 series when they are released.

Axeia · 21 Sep 2011 at 13:46

avatar12m said:
you'd need an amazing rig to handle 3x @ 2560x1440

may aswell get a 30" dell , i know quite allot of people that have sold there triple setup and just got 1 big screen, less hasstle setting up etc.

WA= 1 dvi-d
WC= 1 dvi-d plus 2 hdmi

imo

That didn't make any sense. a 30" is 2560x1600, if he's considering 3 * 2560x1440 that's a massive difference in pixels between the options.

As long as a PC is the only thing you're going to hook up to those things I'd say go for 3 WC's, they're much cheaper (although they're out of stock atm - both at OC UK and Hazro.com). Perphaps 1WD would be a good idea if there is any chance you might want to hook something else up to it in the future (gameconsole, mediacenter, etc).

Tephnos · 21 Sep 2011 at 15:21

avatar12m said:
i noticed a £60 price drop on the wd's

Good. The price increase they did on the C and the A/D was unacceptable considering they added nothing or improved the quality that warranted such a price increase.

That mainly goes to the C version though, since they added some things on the D.

Spit · 21 Sep 2011 at 16:18

Axeia said:
That didn't make any sense. a 30" is 2560x1600, if he's considering 3 * 2560x1440 that's a massive difference in pixels between the options.

As long as a PC is the only thing you're going to hook up to those things I'd say go for 3 WC's, they're much cheaper (although they're out of stock atm - both at OC UK and Hazro.com). Perphaps 1WD would be a good idea if there is any chance you might want to hook something else up to it in the future (gameconsole, mediacenter, etc).

Is that due to the scaler?

I really don't think I will ever add anything other than my PC. It is for stock trading as a first priority which is why I want the pixels.

Thanks for the advice

FreeStream · 21 Sep 2011 at 17:19

Right, after using by WD for a while I have some more opinions:

Even tho this one isn't the glass one, there is still quite a lot of glare from the surface compared to my HZ26Wi with a matte finish. I've turned the backlight up to maximum to counter it. However at night I go down to 25% backlight level and it's a nice brightness.

A pet hate is the OSD and the controls for it.

1. Why the hell is the OSD on the opposite side to the controls?
2. The OSD should show what each button does. I've literally reset the thing by accident by pressing the wrong buttons.

Very poor in the design of the OSD and it's controls IMO.

But otherwise nice and sharp. Needs to be calibrated tho and my calibrator is broken

smilertoo · 21 Sep 2011 at 17:50

Im guessing the OSD is opposite the controls so that people like me who reach across to the right to access them dont block the OSD with our arm; also westerners generally prefer to read things left to right.
I agree about reflections though, even without the glass it IS very reflective when the screen displays dark images compared to my old 24" Hazro.

FreeStream · 21 Sep 2011 at 18:01

smilertoo said:
Im guessing the OSD is opposite the controls so that people like me who reach across to the right to access them dont block the OSD with our arm; also westerners generally prefer to read things left to right.
I agree about reflections though, even without the glass it IS very reflective when the screen displays dark images compared to my old 24" Hazro.

I don't know what your doing to the screen but I can reach the controls without blocking any of the screen

avatar12m · 21 Sep 2011 at 18:47

i just received mine today, must admit its an amazing high quality sharp image, nice and bright, the glass i was a bit sceptical of having only ever owned matt finishes in the past but i love it.

no dead pixels or dust truly amazed at the picture quality.

btw has there ever been mention of a driver yet or hdcp support in the manual its supported but i cannot play any blu ray ?

i'd higly recommend one glad i never shelled out another £260 for the dell

tbh its the best bit of kit i have ever bought for my pc ( the single piece that has made so much differnce )

N19h7m4r3 · 21 Sep 2011 at 19:08

avatar12m said:
i just received mine today, must admit its an amazing high quality sharp image, nice and bright, the glass i was a bit sceptical of having only ever owned matt finishes in the past but i love it.

no dead pixels or dust truly amazed at the picture quality.

btw has there ever been mention of a driver yet or hdcp support in the manual its supported but i cannot play any blu ray ?

i'd higly recommend one glad i never shelled out another £260 for the dell

tbh its the best bit of kit i have ever bought for my pc ( the single piece that has made so much differnce )

Download DVDFab Passkey, it removed the HDCP requirement and allows you to play Blu-ray discs and content.

I've been using it since I got my monitor.

Axeia · 21 Sep 2011 at 19:42

Spit said:
Is that due to the scaler?

I really don't think I will ever add anything other than my PC. It is for stock trading as a first priority which is why I want the pixels.

Thanks for the advice

The scaler, the DHCP support and the fact that it actually has more than simply a single DVI-Dual link connection. The only reason I'm getting the WD instead of the WC is because I want to hook up two PC's to it.

Sounds like you got it all figured out already though. I greatly envy you for being in a position where you get to buy 3 of 'em

I'm already struggling to make room on my desk for one!