- = me, * = T mob
- Hi, I'd like to enquire about cancelling or upgrading my contract on the 1st feb. I dont need it anymore as I am getting a Galaxy Nexus on 3's One Plan, but I would be interested in keeping it if I can get a good offer on the Lumia 800 with my 50% discount. Also could you let me know what colours you sell the Lumia 800 in, as it is available in several different ones.
*We only have the Lumia 800 available in both blue and black. Are you ok with holding while I trasfer you to the upgrades and renewals team?
- Yes thanks, I can hold.
***ring ring, ring ring, ring ring***
*Hello, how can I help?
- Hi, I am wanting to enquire about my upcoming renewal. I was planning on cancelling my contract as I am moving onto 3's one plan and dont need this one anymore, but I am considering keeping it if I can get a Nokia Lumia 800 on a decent offer. Is it possible to get a quote on how much this upgrade would cost me?
* Unfortuntately we cannot tell you how much it would cost as prices would be different by your renewal date than they currently are
- Ok, I know that I cant upgrade until Feb 1st, but if I was able to upgrade today, how much would the Lumia 800 cost?
* Oh, it would be a free upgrade on your current contract, and you also get to keep your 50% reduction for life
- Thats great, but the thing is I dont need the data anymore, and wanted to change to just Flext 35 and keep my discount, is this possible?
* We cant confirm that you will be able to do that as changing to just Flext 35 may no longer be an option when you renew, however you can change to any current £35 pm tariff and keep your discount.
- #GLEEEEEEEEEEEEEEEEEEEE# So basically I can upgrade to a free Nokia Lumia 800, change to any £35 pm contract, and keep my 50% discount?
* Yes you can do that, but bear in mind that our handset offers will be different in February
- But if the Lumia 800 would be free today, it would still be free in February surely?
* Yes, the price would likely have gone down by then
- WEBNOTE ON MY ACCOUNT PLOX ¬ FREE NOKIA LUMIA 800, £35 PM TARIFF, 50% DISCOUNT!!!!!!!!!!!!!!!
*Yes theres already a note on here saying you asked about the Lumia 800 and it will be a free upgrade for you.
- HAPPY HAPPY JOY JOY, HAPPY HAPPY JOY