I worked for game 7-8 years ago, It was great at the time, all the staff actually gave a crap about what was being sold and we were all gamers ourselves and could really help customers who wanted advice or just a chat about the latest games,
I think that somewhat mirrors my experience of when I had my Summer job with them back in 2000.
The store itself back then felt unique. It had high ceilings, which were dark with lots of corrugated metal hanging, along with various bits of graffiti from artists of characters such as Mario and Sonic, and the Game logo itself. There was also a huge back projection TV just inside the door where we would hold dance offs, with dance matts and other tournaments.
I'll give you that the look would be somewhat dated today, but however after I'd left to go to Uni and the big national rebrand later happened, the store changed completely. False ceilings were put in, making the store seem much smaller and it now just looked like every Game store in the rest of the country, and for that matter most electronics shops.
A few little anecdotes I do have though are the following:
- Game staff used to be able to borrow any game for three days, so that you can make an opinion about it to inform customers. This mean't you ended up selling games as brand new that were effectively second hand!
- Just before I started, the previous Manager had been arrested because he had taken a load of money from the Safe and was caught with it in his home.
- The Reward Card scheme isn't actually very good, but you were made to push it as hard as possible, and they had a tally of how staff were doing with it.
- The Pre-Owned stuff was in its infancy at the time and the member of staff who was supposed to train me on it, didn't really do it properly. I thought I had been told that once you'd valued what the game was worth, one of the options was to give cash for them. So I was doing this for a few weeks and nobody seemed to batt an eyelid. It wasn't until one girl and her Mother who I had given cash to, came back one day with pretty much all her games! The Manager saw it and was like "Wait a minute.....!"
I then had to apologise to the Area Manager over a phone call and everyone seemed to know about it, such as the jobsworth Deputy Manger in Electronics Boutique (as we were obviously the same company) who hated me anyway because I was going to Uni and it was people like me that mean't he never got to be a Manager. I felt pretty stupid having to apologise, as it was down to lack of training and a poor manager not spotting as to why it happened.