Could not believe, what I was hearing!!

I've been to a few small private business PC stores out of interest, and the people in them were always really helpful and knew what they were talking about, and the same with mobile phone shops too.

Most of these however end up going out of business because no one buys from them ... I once went into such a shop to ask for advice on graphics cards thanked them then left, and purchased it from the internet. Cheeky but I only used shops for window shopping and clothes, computers and phones were always bought online.
 
bhavv said:
I've been to a few small private business PC stores out of interest, and the people in them were always really helpful and knew what they were talking about, and the same with mobile phone shops too.

Most of these however end up going out of business because no one buys from them ... I once went into such a shop to ask for advice on graphics cards thanked them then left, and purchased it from the internet. Cheeky but I only used shops for window shopping and clothes, computers and phones were always bought online.
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That's the reason why PC World is there. People, like yourself, are selfish and you won't do things the right way. I wouldn't say cheeky is the right word for it, it's quite low - but you're certainly not alone and you could argue why should you have to pay the £50 quid extra in the independent shop, if everybody went to a place where you could get good advice then it'd only be £5 extra. You'd have a point.
 
The Halk said:
That's the reason why PC World is there. People, like yourself, are selfish and you won't do things the right way. I wouldn't say cheeky is the right word for it, it's quite low - but you're certainly not alone and you could argue why should you have to pay the £50 quid extra in the independent shop, if everybody went to a place where you could get good advice then it'd only be £5 extra. You'd have a point.
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Or I wasnt sure at the time if I wanted to buy it or not, and it was much cheaper online.

Being a student at the time I wouldnt have wanted to pay store prices.

I remember now, it was an ATI 9200 pro in the shop I was looking at and it was £90. After that I found a 9600 online for £10 less and bought that instead.

I also remember that Game still used to sell Geforce 2 MXs for £130 4 or 5 years after their launch when you could get far far better stuff online. Or it was just 1 or 2 Geforce 2 MXs that were sat there in the same store completely unsold for years on end, and they never reduced the prices.
 
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bhavv said:
Or I wasnt sure at the time if I wanted to buy it or not, and it was much cheaper online.

Being a student at the time I wouldnt have wanted to pay store prices.
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You should have gone back to the shop, and if you couldn't afford it at the shop price because you were a student then you should have just accepted that you couldn't afford it.

The reason we don't have those shops is because people like yourself use them for advice and buy elsewhere. It's not fair for you to have done so - but it is understandable.
 
You can't explain away that you took the advice of the independent and bought it elsewhere because it was cheaper - worse still it was for the sake of a tenner, not a big difference in price.

It's just the same as using these forums to get hardware advice and then buying elsewhere to save a couple of quid. Sure if there's a big difference - and at that point I'd leave a customer service post and ask them to check the price in case it's gone out of touch.
 
It was a 9200 pro for £90 in the store vs a 9600 for £80 online (9200 pro online was £50-60).

Do you know what those cards were? Lets say you see an ATI 7950 instore for £500, and a 7970 online for £400, which one would you buy?

The person in the store came up to me and asked if I needed help, whats wrong with asking a question or two?
 
Oh, another thing that annoys me, theres a sandwich shop near where I live that I've wanted to try out for ages instead of KFC. I notice everytime I walk past it that they never have any customers, theres a sandwich shop and a chippy right next to one another, then a 5 min walk away a KFC, mcdonalds and subways.

So I walk past the sandwich look in and think 'hmmm, i'd like to go in there'.

As soon as I look in I see two middle aged women stood right at the window staring out with their arms folded looking like they are scowling.

I take one glance at the look of them and think 'eeeuuuggghhh, no thank you, not with that body language', and proceed to the KFC instead.

Some people simply dont know whats good for their business, the two women seem to enjoy being a pair of very effective 'human scarecrows', always stood at the window staring out at everyone walking past because they somehow think it will make people go inside? No it does the opposite effect.
 
bhavv said:
Some people simply dont know whats good for their business, the two women seem to enjoy being a pair of very effective 'human scarecrows', always stood at the window staring out at everyone walking past because they somehow think it will make people go inside? No it does the opposite effect.
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I've never understood that mentality. Unless it's a money laundering front then surely the two scarecrows will end up out of work when the place shuts down, you'd expect them to do as much as they could to encourage people.
 
Its been there for over a year always with 0 customers so it must be something else.

Definitely meant to be a sandwich shop, and the female scarecrows are dressed as bakers.
 
Eurgh PC World... usually I am loathe to go in there but a friends PSU blew and they wanted it fixed ASAP. So we decided to head up and see what they had. Last time I went in they had an ok range of Jeantechs and Hipers.

Anyway, after skulking about in the store failing to find any I decided to ask someone. I swear the staff were making themselves scarce. I managed to get the attention of a chap who was clearly making a beeline for a colleague and he begrudgingly gave me his attention.

I asked: "Do you have any power supplies?"

He said: "Yes, follow me."

So I did. I ended up a small section displaying laptop power bricks. By the time I could swing about and clarify what I was after he was gone. So I had to walk halfway across the store find him again and I asked: "Do you have ATX power supplies?" Honestly I'm sure he went cross eyed, paused for a few seconds and replied: "Er, those are all we have." It was pretty obvious he had no idea what I'd asked him.

Honestly! Never going back.
 
Well, there's an awful lot of money to be laundered and it has to go through somewhere, so perhaps that's what it is. The ideal money laundering business is one where cash is taken rather than card payments, so a sandwich shop would fit the bill.
 
JCBeastie said:
I asked: "Do you have any power supplies?"

He said: "Yes, follow me."

So I did. I ended up a small section displaying laptop power bricks. By the time I could swing about and clarify what I was after he was gone. So I had to walk halfway across the store find him again and I asked: "Do you have ATX power supplies?" Honestly I'm sure he went cross eyed, paused for a few seconds and replied: "Er, those are all we have." It was pretty obvious he had no idea what I'd asked him.

Honestly! Never going back.
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Clueless morons, you'd get strong disciplinary action, and even fired via a grievance procedure if you did that as an Asda employee:

1) - If a customer asks for help, you stop whatever you are doing and help them.

2) If they need help looking for an item, you walk with them making sure they are keeping up and try and have a conversation while walking them to the item, taking it off the shelf and giving it to them. Always thank the customer afterwards afterwards.

3) If you dont know where the item is, then ask the customer to wait while you look for someone who does. Dont leave the customer have to wander around looking for someone who can help them if you cant.

What young Bhavv once did was see an elderly woman kicking a basket around because it was too heavy for her to carry. So I walked up to her and asked if she needed help carrying it (Rule 5, ALWAYS ask if the customer needs help before helping). Old lady said yes so I picked up the basket and went with her through the rest of the store doing her shopping, then walked her to the conveyer belt. She said 'thats ok, you can just leave just leave the basket here'. I replied 'I dont mind getting the items onto the conveyer belt for you', and she was happy and smiled (going the extra mile to help).

Unfortunately though it wasnt a mystery shopper so I didnt get my 100% score and a day off with pay, bah.
 
bhavv said:
Clueless morons, you'd get strong disciplinary action, and even fired via a grievance procedure if you did that as an Asda employee:

1) - If a customer asks for help, you stop whatever you are doing and help them.

2) If they need help looking for an item, you walk with them making sure they are keeping up and try and have a conversation while walking them to the item, taking it off the shelf and giving it to them. Always thank the customer afterwards afterwards.

3) If you dont know where the item is, then ask the customer to wait while you look for someone who does. Dont leave the customer have to wander around looking for someone who can help them if you cant.

What young Bhavv once did was see an elderly woman kicking a basket around because it was too heavy for her to carry. So I walked up to her and asked if she needed help carrying it (Rule 5, ALWAYS ask if the customer needs help before helping). Old lady said yes so I picked up the basket and went with her through the rest of the store doing her shopping, then walked her to the conveyer belt. She said 'thats ok, you can just leave just leave the basket here'. I replied 'I dont mind getting the items onto the conveyer belt for you', and she was happy and smiled (going the extra mile to help).

Unfortunately though it wasnt a mystery shopper so I didnt get my 100% score and a day off with pay, bah.
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An old woman shopping in Asda isn't strong enough to carry her groceries... but is strong enough to kick them up and down the aisles.

She sounds like she should be locked up! Anyway... what happened to the scooters with baskets on them for old people?
 
I actually went to buy the cheapest Desktop PC they had, because i couldnt be bothered to build it (just for office, and not for me either).

So i picked up the box, walked to the till (5 meters from the door).

3 Guys stared at me for 30 seconds (they are staff).. Nobody wanted to serve me.

1 Of them complained about the other 2 being lazy.

I said "if its too much trouble i'll just get out of your way then"

Procceeded to walk towards the door, last meter guy called me to him and took my money!


I recon if i made it past the door they wouldnt have bothered chasing me and i'd got away with a Free PC :D
 
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