Rant - As if insurance companies aren't already making enough

I find these changes funny

I sold one focus, replaced it with a new one (same engine size etc), no charge to me at all, no increase of premium or anything.
 
stoofa said:
Bit of a rant I'm afraid.
I have a policy with Admiral.
For the first time in a long while I actually renewed with them at the beginning of the year as they were the cheapest option.

I have started the process of changing my car - a new Octy vRS is on order as a replacement for my current one.
I have a private plate on the car - nothing special.

So I get my plate put back on retention (seperate rant possible on the charge to do this from DVLA, but that is a different subject).
I phone up Admiral to make a simple change - the plate on my policy.
A 30 second change to the database which I heard him make there and then.
He's emailing me a replacement policy.
Yet they charge me £17.50 to make this simple change!

In about 3-4 weeks time I'll be calling up again to change my car and of course there will be an increase in premium, there is bound to be as it's a new car.
But they will charge me another £17.50 for making a change to the policy!

So what appeared to be a cheaper renewal has now been increased by £35 for the year because of one 30 second change to the database and one that will take a couple of minutes.

Now I know they aren't a charity, but I feel that my premium should include them keeping the databases up to data as required.
They shouldn't be charging for simple 2 minute changes to the database for say a numberplate change, an address change etc.

A silly little rant I know - but £35!!
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Insurance are one of the biggest crooks around :mad:
 
I've had to do this with Bell a few times recently after buying a new car and putting my plate on retention.

Managed to get the fee waived both times :D
It seems its at the operators discretion, depends if you can put on the charm on the phone
 
I was going to phone up Admiral the other day as I wanted DOC cover added to policy since I just turned 25.

Anyway by chance they happened to call me on a marketing call, so while I had the bloke on the line I asked him to add DOC, to which he said no problem and it wouldn't cost me anything.

Get put through to the people who can actually make the changes and all of sudden they want £17.50. Politely tell her that I was just told it was free, put on hold briefly while she talks to her manager and hey presto all done at no extra charge.

Didn't even have to pay for the phone call, bargain! :D
 
I never used to charge for medical reports required by the insurance companies. That was until Esure and Admiral kept levying charges for small changes that took no longer than 15 seconds to implement. I then had an accident (not my fault) after which they refused renewal (even though I had no intention of renewing with them), effectively 'cancelling' my policy in insurance speak and meaning that I have now been 'declined insurance' which I must disclose to new insurers even though I have 7 years no claims discount.

Since then every time I have to fill out a medical report for a patient I make the insurnace company pay for 15-30 mins it takes me. If the pateint is liable I never charge them.

Afters 6 years medical school and 6 years postgrad training I charge an aweful lot more than £17.50
 
MonkeyMan said:
m to add DOC, to which he said no problem and it wouldn't cost me anything.

Get put through to the people who can actually make the changes and all of sudden they want £17.50. Politely tell her that I was just told it was free, put on hold briefly while she talks to her manager and hey presto all done at no extra charge.
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Admiral automatically add this when you turn 25.

While the admin charge is money for old rope, it is clearly laid out in the docs, which you can view before you take the policy.

Swiftcover were cheapest for me this year but the fact they have a daft policy for windscreen replacement resulted in me avoiding them.

I only knew this because i bothered to read the terms. :)
 
Admirals admin fee is £17.50? I always thought it was £25. I would have been pleasantly surprised if this were me.
 
aproctor said:
Admiral automatically add this when you turn 25.
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They add it but won't send you a certificate showing it till renewal.

They have the online system now though so u can just print it out when required.

The fees do seem a bit cheeky but Admiral has saved me thousands over the last 7 years, no other company comes close price wise.
 
My policy renewed on November the 11th and we got the completion done on our house on the 20th. I had to pay twenty odd pound to change my address too. Saying that Admiral have been fantastic and have renewed with them 3 years running. They are fantastic with mods too.
 
Blimey - this old thread of mine has taken a bumping :)
In contarast, I'm now with Aviva and everything seems to be free. I can get access to my documents online, so print them as and when I require them.
I can make a fair amount of changes online, not however number plates. However a quick phone call and five minutes later the registration plates were updated and the cost - £0.
 
I've been with Admiral for the last 2 years but I've cancelled this time round, price had increased from 750 to 850 for 10 months.

Rang Admiral to see if they could do me a better deal but no luck, They had increased my premiums because my car had previously been hit by a faulty security barrier in my work carpark. In hindsight I probably shouldn't have spoken to them about it, but I only called for some advice, I never made a claim and the company I worked for paid for the repair. Apparently I'm now more likely to have a future accident... Maybe I also have more chance of winning the lottery or pehaps even getting struck by lightening.
Then to really stick the knife in they bumped the price even higher after I advised them of a change of Job.

I've managed to get insured with tesco now for 610 for 12 months.
 
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