That's exactly what I'm saying. It's very easy to draw an incorrect conclusion when troubleshooting something like this. Just because a bunch of people are having the issue doesn't necessarily mean it is a problem with Blizzard or the game. Those people could have a common element in their setup which is creating the problem, causing it to be specific to them. The common denominator is unknown here, but there are far more people playing the game without the issue vs those that have the issue, so it seems rather logical that it isn't necessarily a server-side issue. What needs to be done is to identify that common denominator, which is what a few of us on here are trying to show Tom_D how to do so that it can be resolved.
*** The Official Diablo III Thread ***
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That's exactly what I'm saying. It's very easy to draw an incorrect conclusion when troubleshooting something like this. Just because a bunch of people are having the issue doesn't necessarily mean it is a problem with Blizzard or the game. Those people could have a common element in their setup which is creating the problem, causing it to be specific to them. The common denominator is unknown here, but there are far more people playing the game without the issue vs those that have the issue, so it seems rather logical that it isn't necessarily a server-side issue. What needs to be done is to identify that common denominator, which is what a few of us on here are trying to show Tom_D how to do so that it can be resolved.
Actual lines rather than tearing?
I added the ports, I believe I've done it correctly.
Ethernet cable.
Yep, currently don't have it on my PC at all.
AV = MSE. Pretty much always turned off though.
Cheers
Just because you've got a high end spec doesn't mean that it can't be on your end. I can easily see how this could come down to hardware incompatibility or something like that.
I'm on a pretty outdated spec machine (core2duo of some kind, old mobo, GTX 460 gfx card, 4gb ram on XP etc) but don't have any problems with this stuttering being talked about. I guess being super-up-to-date isn't all it's cracked up to be
Go to www.portforward.com and it'll show you exactly how you need to forward the ports. That way you can be 100% certain that it has been done correctly.
Not sure that i know the exact difference. It's runs smoothly but there will be one or two lines scrolling down or whatever, they aren't noticeable enough to ruin the experience as i only really see it on the cutscenes (moreso on the light-brown character summarising short clips). I just wondered if there's an easy fix and if there is i'll sort it out.
Can you explain the stuttering? Like, you'll be running along, and then all of a sudden it freezes for a split second and then you move a few steps forward on the screen? Or as you're running along the game is all juddery constantly? Can you perhaps use Fraps to record a video of the stuttering, and then upload it onto Youtube so that we can see it happening?
If it's tearing (can happen anywhere on the screen, a black line sort of tears in a blurry way in the area) then enabling VSync will stop this but it will lock your framerate to your monitor's refresh rate. If it is actual lines (like a whole bunch of lines being drawn on the screen in random places) then it is probably graphics driver or card that's causing that.
I'd imagine you're describing tearing, rather than actual glitchy lines.
The 2nd example is more accurate however as I've said it's not constant.
Wouldn't FRAPS just put stress on the PC causing it to appear juddery anyway? I'll be sure to give it a try though later on.
Cheers
Does anyone know of anywhere that still has D3 in stock? My mate is looking for a copy and everywhere seems to be OOS!(ideally NOT direct with Blizzard as I think it's still £45!)
You'll be hard pressed to find it for much less from what I found. I got mine from game for 99p by trading in skyrim and ME3 but from looking around I could only find it for £45-50 online. I'd expect when amazon etc get it in again their prices will go up.
I always get stuttering when I first log in but after 5 minutes or so it seems to disappear and has been like this since the closed beta. I just assumed that it was because I was connecting to US servers but evidently not.
Tom_D, not sure if this will help you but it's the only thing I can think of that you may not have tried yet:
In the in game options menu un-check the options for max foreground and background FPS (you've probably tried this already but just in case you haven't). Secondly, if you have two PCI-e slots on your motherboard ensure that the card is placed in the 16x slot. I made the mistake before of placing my card in 4x PCI-e slot unknowingly on my crossfire motherboard. I just assumed that both slots would run at 16x if only one card was used. The result was that in most games there was no issues at all but in WoW the game was stuttering like crazy, even though I just upgraded my card to HD5870 (only used a different slot because the card wouldn't fit in the other I used on my older card). I assume that Diablo III would behave in exactly the same way if in fact the card was placed in the incorrect slot.
Aside from that, cannot think of what else it could be that you haven't tried already.
Tom_D, not sure if this will help you but it's the only thing I can think of that you may not have tried yet:
In the in game options menu un-check the options for max foreground and background FPS (you've probably tried this already but just in case you haven't). Secondly, if you have two PCI-e slots on your motherboard ensure that the card is placed in the 16x slot. I made the mistake before of placing my card in 4x PCI-e slot unknowingly on my crossfire motherboard. I just assumed that both slots would run at 16x if only one card was used. The result was that in most games there was no issues at all but in WoW the game was stuttering like crazy, even though I just upgraded my card to HD5870 (only used a different slot because the card wouldn't fit in the other I used on my older card). I assume that Diablo III would behave in exactly the same way if in fact the card was placed in the incorrect slot.
Aside from that, cannot think of what else it could be that you haven't tried already.
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The 2nd example is more accurate however as I've said it's not constant.
Wouldn't FRAPS just put stress on the PC causing it to appear juddery anyway? I'll be sure to give it a try though later on.
Cheers
Nah Fraps will do a good job of recording it, if you have a second hard disk set Fraps to record the video to that drive rather than your game drive. If not, don't worry about it.
Yeah, sounds more like tearing. No disadvantages to enabling vSync then really? (most monitors are 60hertz now and 60fps is more than enough isn't it?).
Now i need to remember how to turn it on lol.
*goes to have a look*
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I had to take a look at a friends PC over the weekend as the game was running awfully, not stuttering, but the whole thing played like it was in slow motion. It's not a great PC, but found it had a really old graphics card in it and it just wasn't up to par.
I rummaged around and salvaged some parts here and there from some old Packard Bell pos I had lying around. Runs pretty well now (not perfect but more than playable) on some old C2D, a rebranded Gigabyte board with some god awful SiS chipset, 8GB RAM and a ATI HD4890.
My friend is on Sky like I am, and they have a pretty decent exchange so they get a really consistent 12Mb connection with decent routes to the servers.
I'm with you on it not being a server/game specific issue, more likely local to the system or a problem with the ISP.
It's not a particularly demanding game, but all it takes is for that one magical system configuration and you'll get issues. They can't test for everything, and that's the thing with PC gaming. Vs a console, they have so many configurations that it is impossible to test for. I'd be worried if a game released and everyone had no issues whatsoever!
Yeah, sounds more like tearing. No disadvantages to enabling vSync then really? (most monitors are 60hertz now and 60fps is more than enough isn't it?).
Now i need to remember how to turn it on lol.
Well, only that it locks to your refresh rate but considering most of the time that's 60fps, I'd say that I'd happily take that as a trade-off vs experiencing lots of tearing on the screen. Tearing is far more annoying
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That's a terrible response, it wasn't rushed in the slightest. There may well be a case of a certain specific combination of hardware and settings that causes issues, however for the most part it runs and runs well for the majority of people playing.
In a previous job I ran a MMORPG, most customer support issues ended up being a system issue or a problem with the ISP and the route they took to the hosts. In most cases if you push your ISP hard enough they will look into it and 9/10 times they will find a problem with one of the providers they are peering with.
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