Went into Orange to get a Microsim in preparation for next Wednesday, was told to phone CS on 150 and get one sent out. Urgh but fine that makes sense.
Called them, took 10 minutes to get through, explained everything and was told I would be passed through to the correct department. Another 10 minutes on hold and I'm asked what phone I'm getting so I say Galaxy S3 and they say it's not on their system so they can't give me one.
I'm like WTF! She puts me on hold for 10 minutes to speak to her supervisor. By the time she's got back I just say, right I'm gonna tell you I'm getting an iPhone to get one sent out. She says it won't work as the Microsim will need to be either 16GB, 32GB or 64GB.
I'm again like WTF no sim cards are that size at all, I just want my current Sim card but in Microsim form. She says they can't send me one till the phone is released and it's on their system. So I explain I'll buy the phone on release day and then have to wait 4 days to be able to use it. Argh!
She then offers me £5 credit on my account, tells me to go to a market and buy any microsim I see and then call them back and they will link this microsim to my account.
Such a massive ballache.
I'm just going to attempt to cut it I think.
I am going to go back into the Orange shop and kick off though, I can't over the phone as I understand about 1 in every 3 words spoken by the CS agents!